Excellent customer service! The team was professional, friendly, and incredibly helpful throughout the process. They truly stand behind their products and go the extra mile to ensure their customers... See more
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See what reviewers are saying
I had a very disappointing experience with Freedom of Movement after my black Kate bag became badly discoloured, despite being carefully used and treated with leather protector. I raised the is... See more
Terrible customer service. They take too long to respond, requiring multiple follow-up emails. By the time they reply, my query was no longer solvable as it was time-sensitive. The message I received... See more
I am loyalist with regards to brands, and I purchased two items from your store, A golf Tee and a round neck. Wins: Material, design ( Not too loud), cuts, absolutely phenomenal. Room for improv... See more
Company details
Written by the company
Experience the beauty of handcrafted leather essentials by Freedom of Movement. Most of our products are meticulously crafted right in South Africa. Versatile and Comfortable. Proudly South African.
Contact info
190 Bree Street Gardens Cape town, 190 Bree Street Gardens Cape town, 8001, Cape Town 8001, South Africa
- +27 61 092 3485
- support@freedomofmovement.co.za
- freedomofmovement.co.za
2.6
Poor
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent Service
Excellent service & going the extra mile. I requested delivery by a certain date and I was kindly assisted.
25 May 2023
Freedom Of Movement
Freedom Of Movement has been my absolute favorite brand of all time and their products are to die for!!
I would highly recommend thier products and their great service to anyone.
I do not only buy their products for myself but they are also great gift ideas !!!
The FOM team can be proud.
25 May 2023
Pathetic service! Unhappy new client
So.....to date i have not receives my purchased product. You guys dont deserve 1 star. I want to give zero stars. I got given excuses of stock take. But your site promises something else. I hope i like the product i purchased. Cause i like the shoes and jacket i previous bought at a pop up shop and would hate to be dissapointed by your delivery service and the garment.
But as for me buying online again......i highly doubt it. Customers pay so much and then this is the service we get. I left a message on facebook too......no replies just yet. I would like some proper feedback regarding this matter. It is unacceptable and i would think that your company is better than this. How do i recommend this to someone else know the service i received. I absolutely cannot and will not. Up until i get proper feedback resolving this matter.
25 May 2023
Excellent service and quick delivery of…
Excellent service and quick delivery of my jacket and I absolutely love it
25 May 2023
Disappointed that a product that was…
Disappointed that a product that was available online next thing I only get 1 item. No one had the courtesy to call me to say the item I bought is sold out. Only when I enquire days later I found out it’s sold out.
Not cool at all
25 April 2023
I had to return and order whoever is…
I had to return and order whoever is managing customer care was very professional my money was refunded as promised
25 April 2023
This was one of the worst online…
This was one of the worst online shopping experiences ever. I had to drive to Aramex to collect my order. Shocking service. I can’t believe FOM will associate with a company like Aramex
25 April 2023
The quality is very good.
25 April 2023
The service is amazing 👏
I placed the order and 2 days later my order was ready for collection. Well dine FOM.
25 April 2023
Delivery was quick
Delivery was quick. Was my purchase...The quality of the product was not up to my expectations
25 April 2023
Great service
25 April 2023
I cannot wear the shoes
I cannot wear the shoes. My one heel is chaffed raw even though I ordered the shoes one size bigger than what I normally wear. I have now given it to my gardener.
26 March 2023
service is good
26 March 2023
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