Freedom of Movement Reviews 

417
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service! The team was professional, friendly, and incredibly helpful throughout the process. They truly stand behind their products and go the extra mile to ensure their customers... See more

Rated 1 out of 5 stars

Terrible customer service. They take too long to respond, requiring multiple follow-up emails. By the time they reply, my query was no longer solvable as it was time-sensitive. The message I received... See more

Rated 5 out of 5 stars

I am loyalist with regards to brands, and I purchased two items from your store, A golf Tee and a round neck. Wins: Material, design ( Not too loud), cuts, absolutely phenomenal. Room for improv... See more

Rated 2 out of 5 stars

I would recommend anyone purchasing from FOM to throughly read through their refund and return policy before purchasing anything. The worst I've every come across and for.a company y to call themselve... See more

Company details

  1. Clothing Store

Written by the company

Experience the beauty of handcrafted leather essentials by Freedom of Movement. Most of our products are meticulously crafted right in South Africa. Versatile and Comfortable. Proudly South African.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

417 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(417)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic product & great service

You have a fantastic product - your FOM Vellies have been our ‘go-to’ shoes every day since receiving them. Your customer service was excellent, as were your delivery times. My husband and I have been a walking advert for your vellies. Well done!

25 June 2023
Rated 5 out of 5 stars

Timeless

Just enjoy FOM. This time I ordered sneakers…Timeless, Comfy stylish sneakers. FOM never disappoints.

26 June 2023
Rated 5 out of 5 stars

I am loyalist with regards to brands

I am loyalist with regards to brands, and I purchased two items from your store, A golf Tee and a round neck. Wins: Material, design ( Not too loud), cuts, absolutely phenomenal.

Room for improvement: your store needs to use nicer/ quality fragrances when packaging items, preferably ones you intend on selling or best smelling. Just a suggestion, i once fell inlove with a cologne from a packaging scent from a previous loyalist store i was buying from.

Absolute phenomenal store, and will be back soon for more.

25 May 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look