We have no hesitation in recommending Franklins Removals. They moved our 25m3 from South West France, I to storage for 5 months and then into our new UK home. Both crews were superb and nothing was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Here at Franklins Removals, we are a family run business established in 1985 offering the complete moving experience for our customers. With over 35 years of experience in the industry we have the full knowledge of what is required and your every need will be carefully adhered too. We offer International, European and UK Removal Services.
Contact info
Unit 7 Birch Lane Business Park, Birch Lane, Aldridge, WS9 0NF, Aldridge, United Kingdom
- 0121 353 7263
- sales@franklinsremovals.co.uk
- franklinsremovals.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice team
Very nice team, hardworking even in the heat and super accommodating. Big thank you to Lewis, Matty and Bev for all the help
Move from Germany
My son used Franklins to Ship his family belongings from Germany back to Greater Manchester in the UK. They delivered his belongings in very good condition, exactly as he packaged them. Matty and Cameron S, who delivered the shipment to my house, were pleasant, polite and careful in their work including where they parked the vans.
Excellent, efficient and professional
Aiden and Jamie arrived today exactly on time, very professional they went around the house and asked what was being taken and got to work right away. They were in and out so efficiently and were very accommodating for the last minute random items. Bev In the office was also very helpful from start to finish. We are very satisfied our belongings will arrive in France without any problem and would recommend Franklins to everyone
Many thanks to Lee and Mike for their…
Many thanks to Lee and Mike for their amazing service and delivering my belongings from the United Kingdom to Denmark.
Highly recommend Franklins Removals!
UK to Switzerland
We booked with Franklins to transport our furniture to Switzerland.
The process has been faultless from start to finish.
Bev who coordinates everything in the office was very informative and helpful throughout the paperwork side of the move. In the UK Isaac and Jamie collected our items. They took such good care packing and covering things and did an absolutely brilliant job getting our stuff loaded on the van, timing has also been impeccable. Advised collection would be between 10-12 and they arrived just after 10. Both polite and felt very comfortable with them.
We have now received our shipment 5 days after collection, everything has arrived. The lads dropping off Zak and Daz were both brilliant. Put things in the rooms we asked and we fantastic even in the heat.
Would absolutely recommend this company for international moves and we have been so happy with the service we have received. 5* and very happy customers. Thank you.
The customer service was outstanding
The customer service was outstanding. Bev was very friendly and always available. She made things go very smoothly. And the movers Zak and Daz were extrememly efficient and careful when moving everything into the new house. Brilliantly done! :)
Lee and Mike were super helpful
Lee and Mike were super helpful, efficient and fully cooperative. Thank you so much for your help guys, made my relocation process all the easier!!
Big thanks to Kie and Aidan for taking…
Big thanks to Kie and Aidan for taking care of our stuff !
We already called them twice, franklins is really profesionnal .
Thank you Zack & Isaac!
A massive thank you to Zack and Isaac for their help! They were hardworking and diligent, kind, and gave us the confidence that our belongings will be well looked after in transit.
We had a sofa that was particularly challenging to get out of the property, but the gents did very well to wiggle it out and onto the truck.
We would certainly use Franklins again and would even specifically request Zack and Isaac if we could.
Great service
Issac, Aidan, Lewis & Carl were amazing. Very professional, quick, helpful and polite. We have used many removals before and Franklins are definitely one of the best.
Highly recommended movers for local or international
Collection in Europe with delivery to Birmingham, UK both smoothly and quickly conducted! Zak and Jamie F. On the delivery side and Paul and Mike on the collection end were fantastic, timing exactly as planned and goods safely stored in the interim. Would absolutely book again for a future move!
Zak and Jamie F were wonderful
Zak and Jamie F were wonderful. So kind and helpful. Thank you.
Paul and Daz were lovely
Paul and Daz were lovely, respectful, pleasant to deal with and very helpful. I would not hesitate to recommend them. Beverley in the office was also professional, lovely and helpful to deal with.
Fantastic Experience So Far
I am currently using Franklins removals company for my move from England to France, and so far the experience has been excellent.
Bev, who handled all the paperwork and arrangements, has been incredibly helpful throughout the process. She answered all of my questions quickly and made everything feel straightforward and stress-free.
On collection day, Jamie F and Isaac were fantastic. They gave me a one-hour heads-up before arriving, which was really appreciated, and they were both professional, efficient, and careful with my belongings.
Although my belongings are still in transit, the service so far has given me real trust and confidence that everything is in good hands. I will happily update once delivery is complete, but at this stage I would definitely recommend them.
Update 11th June: all my belongings arrived all on one piece :) Many thanks to the team and hats off to the driver who managed to enter a narrow residential area and deliver my items. Great service start to finish
Great Job
Jamie F and Isaac were very helpful. Everything went smoothly and fast. Very professional pickup.
Thanks guys!
We were reassured from the start of the…
We were reassured from the start of the process by the good communication from Bev in Franklins office. Really speedy replies to queries and concerns and very helpful with advice about HMRC forms etc for bringing furniture and personal items from Denmark. Friends in Denmark who had stored our furniture commented on the friendliness and efficiency of the people who collected our furniture and the Jason and Isaac who delivered it in London were really helpful, friendly and efficient.
Kieran and Isaac were so polite and…
Kieran and Isaac were so polite and hard working. Handled everything with care, didn’t have to worry about a thing.
Thank you lads!
Kieran and Isaac did a fantastic job…
Kieran and Isaac did a fantastic job delivering my mum's items to her flat. Kind and efficient, they were done in no time!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








