One of the three frames delivered was damaged and I contacted the company: I received no response. As a result, I could not recommend the company.
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No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying g... See more
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... See more
Payment taken straight away but no confirmation email or any response to contact attempts through website form or email, no telephone number to chase up? @Framesplus - Do you even read the reviews?... See more
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Company details
Written by the company
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Contact info
Unit 1 239 Myreside street, G32 6DR, GLASGOW, United Kingdom
- info@framesplus.co.uk
- framesplus.co.uk
2.0
Poor
254 reviews
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I Could Not Recommend
One of the three frames delivered was damaged and I contacted the company: I received no response. As a result, I could not recommend the company.
4 February 2026
Appalling service
Appalling service. Ordered 6 frames and have not received anything. You cannot call as there is no telephone number. The online chat does not respond and they do not respond to emails. When I check the tracking they state that the order has been fulfilled, but it has most definitely not. BEWARE. DO NOT USE.
24 February 2026
Unprompted review
Damaged frame
Damaged frame, no response to email
My frame has a huge scratch on it. There online chat function is never replied to and I haven't heard back from my email. Looking at other reviews it seems like this is common. Definitely do not recommend
1 February 2026
Unprompted review
Absolutely woeful service
Absolutely woeful service, what a cheek to even dare ask for a review! Avoid, avoid, avoid.
5 August 2025
Frame arrived broken
Frame arrived broken, sent an email to the support team and received absolutely no response.
20 August 2025
Frame arrived broken - no response from FramesPlus
AVOID, AVOID!!! Frame arrived broken, you get no response from anyone at FramesPlus.
28 April 2025
AVOID. SCAM
Ordered and paid for 4 frames. Only 2 were delivered and they were both damaged. Many emails, used their chat, called and no response. Shocking service. AVOID!
Looking on Companies House records, this company was dissolved in Jan 24.
5 July 2025
Unprompted review
Great quality and prompt delivery
Great quality and prompt delivery, will definitely use again and recommend FramesPlus…
14 April 2025
Damaged frame and being ignored
Frame arrived damaged and no response from their email address despite 3 chases. Avoid this company!
12 July 2025
Unprompted review
Got a nice frame at a great price.
31 March 2025
They did not deliver my order to me
They did not deliver my order to me. I tried to contact many times via their customer service on website but no reply. I contacted them via Etsy and was told they could not locate my order. I had to contact my credit card company to stop the payment and get refund. It’s terrible experience and I would not recommend.
21 March 2025
High Quality Frames
Very high quality frames considering the competitive price Arrived quickly and very well packed Highly recommend
11 March 2025
Never received my frames
Never received my frames and got in contact with them, but no reply .
I've tracked them through evri and they haven't even received them .
Gutted as I've been waiting for over 2 weeks for them
3 June 2025
Unprompted review
Scam Site
Placed order on 8/5, received a Evri tracking number and a promised delivery date of the 14-16/5 on the 9/5. However Evri have never received the shipment and FramesPlus don't respond to emails. Charge Backs have now been raised.
17 May 2025
Unprompted review
one of the frames arrived damaged and I…
one of the frames arrived damaged and I tried to reach customer service 4-5 times and was ignored. I was planning to use as my new supplier but wont now, no refund or replacement or even acknowledgement
5 May 2025
Unprompted review
Not much!!
Read my email with images 16th January 2025 to which I have had no response from!!
9 January 2025
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