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Fraenck Reviews 238

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TrustScore 4.5 out of 5

4.7

Bag Shop
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Company details

  1. Bag Shop
  2. Class
  3. Clothing Store
  4. Clothing Wholesaler
  5. Fashion Accessories Store
  6. Handbags Shop

Information provided by various external sources

Elegante tassen, pakkend verhaal. Lichtgewicht, maar oersterk. Waterafstotend en makkelijk schoon te houden. In allerlei formaten en vormen – er zit iets tussen voor iedereen en elke gelegenheid. Wij werken met upcycled materiaal. En daar zijn we best trots op. Wij geloven namelijk in de grenzeloze mogelijkheden van bedrijfsrestanten en maken er een stoere tassencollectie van. Bij Fraenck zien we werken met restanten niet als een verspilling van tijd, maar als een verantwoordelijkheid. Het prikkelt onze creativiteit en daagt ons elke dag opnieuw uit.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

238 reviews

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Rated 5 out of 5 stars

Great face masks

The masks are very comfortable, I have several reusable masks and the masks from Fraenk are the best so far. Used mine on few hours flights & trains - no problem at all, easy to breath even with the filter inside (I use the ones from HEMA). I like the metal clip on the nose as I wear glasses and it's important to limit air coming out from the top of the mask, so the glasses aren't foggy. The delivery was also easy and very fast, included care instructions. Can recommend!

29 August 2020
Unprompted review
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Reply from Fraenck

Hi Maria, it means the world to us that you've taken the time to write such an extensive review! Good tip, we'll try the filters of HEMA as well, see how they compare. Great to hear that the metal clip works for you too. Thanks again, hope to see you again. Kind regards from Team Fraenck

Rated 4 out of 5 stars

Ear elastic way too thin

The face mask is extremely uncomfortable due to the cheese-wire thin elastics that go around the ears. I was really disappointed and have to adapt it myself with different elastic. I want to support my local business in Arnhem and not buy mass-produced or disposable - and was hoping it would be a good mask to recommend to others. The service was good - I appreciated the webshop, speedy delivery, beautifully hand-written envelope and the guide to using - so I might still buy something else from them again.

--updated 20/Aug -- excellent service received by this company trying to rectify it. Thank you. I will probably buy from you again and hope to see different elastics on the ear straps in future :)

1 August 2020
Unprompted review
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Reply from Fraenck

--update 20 Aug. Thanks for sharing which elastic bands you've been using! We'll definitely check these out. Kind regards, Pascal

Hi Hannah, thanks for taking the time to write us a review!

We're sorry to hear you're not satisfied with the elastic bands we've chosen to use. Could you tell us which one you've found that is more comfortable, and where you've found these? We're always looking to improve! If you tell us what you had to spend on buying new elastics band, we're more than happy to compensate you for the cost you had to make.

Until we've found a better elastic band we'll place an extra piece of text in our manual that the current bands shouldn't be worn too tight, this is certainly the case with these.

And we're very glad you're supporting local businesses, we can't tell you how much that means to us ;)

Thanks again, hope to hear from you regarding the elastic band you've found and the costs you've made, so we can reimburse you. You can send us an email at contact@fraenck.com! Kind regards, Pascal & Team Fraenck.

Rated 5 out of 5 stars

Sustainable Mondkapjes

My family and I are loving our face-masks, they are more comfortable than regular face-mask and very stylish.

27 June 2020
Unprompted review
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Reply from Fraenck

Hi Ninoshka, thanks for your review! Good to hear they're comfortable and stylish at the same time, that's exactly what we went for :). All the best, Team Fraenck

Rated 5 out of 5 stars

Great experience!

delivered quickly and product up to expectations

8 June 2020
Unprompted review
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Reply from Fraenck

Hi Ekatarina, thanks for writing us a review! It means a lot to us. Kindest regards, Pascal & Team Fraenck

Rated 5 out of 5 stars

Good communication and delivery

Good communication and delivery. Product good quality and well thought out. The face masks are double material and dense fabric so feels very protective. I think I will have to get used to the breathing through it, not sure how it would feel for long periods. You have to take time to bend the metal strip, which is not flimsy, to your nose, once done it is more comfortable and can be left like that and would stay in shape in wash. The elastic bands have little hooks to attach to material I found them easy to put on/off someone with poor eyesight or dexterity may need help.

29 April 2020
Unprompted review
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Reply from Fraenck

Dear Eleanor, thanks for your thorough review! It's indeed a trade-off between the density of the materials (safety) and breathability (comfort) - we hope you'll get used to the mask. Thanks again, let's keep in touch :). Kindest regards from Team Fraenck

Rated 5 out of 5 stars

Unreal bag

Unreal bag, great quality and perfect customer service. Happy to do it again!

29 October 2019
Unprompted review
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Reply from Fraenck

Thanks for the review Rebecca!

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