absolutely fabulous company. Honest, quick and very reasonably priced. I had used anoter Forwarding company and they would only provide the most expensive Couriers. They even charged for a repack, whi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
ForwardVia isn't the cheapest option out there, But they're still my absolute go-to for forwarding stuff I buy in the UK that I can't get delivered anywhere else. I've used them twice now and haven't... See more
Company replied
This service felt transparent and easy-to-use. Options were clear and helpful. Liked the affordable option to add extra tape, fragile stickers, etc., or to have my item photographed before it was sent... See more
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They do an EXCELLENT job packing your stuff to ensure it will arrive safely. I’ve used them many times to ship expensive and fragile items and will continue to trust them with my expensive and fragile... See more
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Company details
Written by the company
ForwardVia provides a top rated UK reshipper, offering free UK address, free sign up & low cost options international shipping worldwide to over 200 countries. You simply sign up free, get our UK address instantly, shop using it as your UK address, ForwardVia receive the goods, store and ship it internationally to your doorstep. Buy from the UK easily using ForwardVia: - We offer free storage, so you can shop more, we consolidate and ship in one box to you. - No membership fee, free sign up. - No surprise fee, pay only shipping cost plus any other services, if required. - ForwardVia is trusted and reliable forwarder - Can't buy, not a problem, use our Assisted Purchase where we can buy it for you
Contact info
Via House, 26C Hazel Road, SO19 7GA, Southampton, United Kingdom
- 02380432561
- hello@forwardvia.com
- forwardvia.com
4.7
Excellent
301 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Thank you so much
28 May 2025
Reply from Forwardvia.com
Thank you for taking the time to submit your feedback and for the positive comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.
Works out too expensive for Irish customers
Works out too expensive for Irish buyers because of the cost of the service plus post and packaging already charged for the item by the seller, then the customs tax to import item on top of that, all that and the exchange rate too!! Cost me almost €100 for an item that was only £19 to start with!! Not really the fault of Forwardvia but a warning to Irish buyers- Don’t bother !!!
28 May 2025
Reply from Forwardvia.com
Many thanks for taking time to leave us feedback, we really appreciate it.
We are sorry to hear that you were not expecting local tax and duty charges. As with any other country, there will be import taxes and duties to pay for importing goods from the UK, which is something that is beyond our control.
The information about local taxes and duties is on many pages of our website. It is displayed on 3 locations on our shipping calculator page, so customers are aware when they get a quote before they choose to proceed. It is also displayed on the shipping order page; unfortunately, it is not possible to explain these fees on every page. Some countries do not charge import taxes, and some have a tax-free threshold. We also have 'Help' located on every page, should any visitors have questions. Please feel free to contact our customer team should you require any further explanations regarding import tax and duties.
Reply from Forwardvia.com
Many thanks for your feedback. We're pleased that we continue to provide a great service to you!
Great excellent service ever
3 June 2025
Reply from Forwardvia.com
Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.
Good service and quick response
Good service. Postage a bit expensive but quick. Not sure if the package was opened before by customs etc but was just a little disappointed that the original packaging was opened and not the way it originally was
30 May 2025
Reply from Forwardvia.com
Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)
Reply from Forwardvia.com
Many thanks for your positive feedback. We look forward to offering you our shipping services again very soon.
Reply from Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia
Reply from Forwardvia.com
Many thanks for your feedback. We really appreciate your comments. We look forward to offering you our shipping services again very soon!
It is a very useful service and very…
It is a very useful service and very efficient. Items are always well packed.
I am slightly unhappy with the cost charged per item (sometimes it is not my fault that items ordered together arrive separately) and think this could be reduced.
29 May 2025
Reply from Forwardvia.com
Many thanks for your feedback, it's great to hear you are happy with how your goods have been repacked. Regarding your comments on the consolidation fees, the fee is fixed, which applies to each physical package that is received and logged into customers' accounts. We understand that retailers may dispatch orders separately. Unfortunately, this is something that is beyond our control, as it would be difficult to adjust the fee per consolidation/package. You may want to look into our Premium Membership, where consolidation fees are reduced, along with shipping fees and has an extended storage period as well. Further details of our membership and fees can be viewed on our website. You can also get in touch with our customer care team, and they would be happy to help answer further queries.
First time using forwarding service i…
First time using forwarding service i thought it is pretty complicated but no it is very straight forward and easy.
28 May 2025
Reply from Forwardvia.com
Thank you for your positive feedback and comments. We are very pleased that you found our service easy to use. We look forward to offering you our service again soon.
Forward Via
I am very greatful to this company. Everything is always good.
30 May 2025
Unprompted review
Reply from Forwardvia.com
Many thanks for your feedback. We're pleased that we continue to provide a great service to you.
Always Excellent!!
16 May 2025
Reply from Forwardvia.com
Thank you for taking the time to submit your positive feedback. We are thrilled to hear that you have felt very satisfied with the service offered to you.
Reply from Forwardvia.com
Many thanks for taking the time to leave us feedback. It's great to hear you're happy with our service :)
Very pleased!
I was very pleased with the service and how fast they shipped to me. Very quick and professional.
10 May 2025
Reply from Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia and how quickly we shipped to you. We look forward to offering you our service again soon :)
Great as always.
Easy to use. Great shipping prices. Recommended for anyone who wants to orders something from UK to EU.
10 May 2025
Reply from Forwardvia.com
Many thanks for your feedback. We are pleased to hear that we continue to provide a great service. Regards from the FV Team.
Quick and easy to use
Very easy to use and once shipping method is selected it was quick to be shipped out and arrive
14 May 2025
Reply from Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!
Reply from Forwardvia.com
Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that we have provided such excellent service to you :)
Fast service
Fast service, well packaged, great communication and great website with shipping and packing options!
19 May 2025
Unprompted review
Reply from Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia
Fast and legitimate service
Fast and legitimate service! Do it! They are great. I had my stuff sent from the UK to Massachusetts very fast. Thank you!!
9 May 2025
Reply from Forwardvia.com
Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.
Yes pretty good service and quick…
Yes pretty good service and quick responses. I can’t think of somewhere else forwarding my stuff. Thank you!
10 May 2025
Reply from Forwardvia.com
Many thanks for your review, we really appreciate this and are pleased to hear that you are happy with the service and look forward to working with you again soon.
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