Forwardvia.com Reviews 301

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and easy to use, often highlighting the clear communication and quick processing of shipments. Many appreciate the excellent packing that ensures items arrive safely, even for fragile goods, and the reliable delivery service which often exceeds expectations in speed. The user experience, from account setup to tracking, is frequently described as straightforward and transparent, with helpful options available. However, some customers also noted that the pricing can be on the higher side, with some finding the shipping fees expensive compared to alternatives or unexpected costs like repackaging and GST. A few other people also felt that transparency regarding shipping costs could be improved, making it difficult to compare freight costs upfront.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many expressing sincere gratitude for the exceptional,... See more

Delivery service

Consumers find delivery services to be positive, highlighting prompt processing, timely updates, and... See more

User experience

Users describe positive interactions with user experience, consistently finding the process easy, simple, and... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers finding shipping fees and... See more

Product

Reviewers mention positive feedback about product, highlighting that items consistently arrive in perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

absolutely fabulous company. Honest, quick and very reasonably priced. I had used anoter Forwarding company and they would only provide the most expensive Couriers. They even charged for a repack, whi... See more

Company replied

Rated 5 out of 5 stars

ForwardVia isn't the cheapest option out there, But they're still my absolute go-to for forwarding stuff I buy in the UK that I can't get delivered anywhere else. I've used them twice now and haven't... See more

Company replied

Rated 5 out of 5 stars

This service felt transparent and easy-to-use. Options were clear and helpful. Liked the affordable option to add extra tape, fragile stickers, etc., or to have my item photographed before it was sent... See more

Company replied

Rated 5 out of 5 stars

They do an EXCELLENT job packing your stuff to ensure it will arrive safely. I’ve used them many times to ship expensive and fragile items and will continue to trust them with my expensive and fragile... See more

Company replied


Company details

  1. Freight Forwarding Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Packaging Store

Written by the company

ForwardVia provides a top rated UK reshipper, offering free UK address, free sign up & low cost options international shipping worldwide to over 200 countries. You simply sign up free, get our UK address instantly, shop using it as your UK address, ForwardVia receive the goods, store and ship it internationally to your doorstep. Buy from the UK easily using ForwardVia: - We offer free storage, so you can shop more, we consolidate and ship in one box to you. - No membership fee, free sign up. - No surprise fee, pay only shipping cost plus any other services, if required. - ForwardVia is trusted and reliable forwarder - Can't buy, not a problem, use our Assisted Purchase where we can buy it for you


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

301 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

The reactivity of the company.

The reactivity of the company.
They are available for the customers anytime.

27 July 2025
Forwardvia.com logo

Reply from Forwardvia.com

Thank you for taking the time to leave us feedback. We are happy to hear that we met your needs as a customer. We look forward to offering you our service again soon.

Rated 5 out of 5 stars

I have used a variety of overseas…

I have used a variety of overseas shipping agents, and I can say that Forward Via is the best and most reliable that I have used. The free storage time to allow consolidation of shipping several packages is great. Their communication is excellent. No complaints at all.

1 August 2025
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Reply from Forwardvia.com

That's great to hear! thank you so much for your positive feedback. We are thrilled that you find us the best service, and most importantly reliable. We truly thank you for your continued support :)

Rated 5 out of 5 stars

Excellent overall experience

Excellent overall experience. Definitely recommend using their services.

3 August 2025
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Reply from Forwardvia.com

Thank you for taking the time to leave us your review and that you would recommend our service, it is very much appreciated :)

Rated 5 out of 5 stars

A positive experience

I am impressed with my first experience with Forwardvia. It was efficient, no packages lost, and a good choice of shipping options. The parcel arrived in under a week - everything was in its place and well packed.

30 July 2025
Unprompted review
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Reply from Forwardvia.com

Its great to hear of your positive experience in using us. We are happy that the service we provided was reliable and your package arrived safely and on time.

Rated 5 out of 5 stars

Very good service

Very good service, hassle free.

23 July 2025
Unprompted review
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Reply from Forwardvia.com

Thank you for taking the time to leave us feedback. We are happy to hear you found our service easy to use.

Rated 5 out of 5 stars

Absolutely great - highly recommended

Absolutely great , easy and quick to setup an account - did my purchase within minutes - once my items arrived. I was instantly notified and actioned appropriately- highly recommend Forwardvia - if only other countries could learn from this prompt service. Arrival was goods was seamless.

26 July 2025
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Reply from Forwardvia.com

Wow! thanks so much for your review. We are thrilled that using our service was such a positive experience for you. We look forward to offering our service again soon. Many Thanks :)

Rated 5 out of 5 stars

Awesome experience

Awesome experience, totally recommend it.

17 July 2025
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Reply from Forwardvia.com

Thank you for your review. Its great to hear of your positive experience in using our service.

Rated 5 out of 5 stars

Love the option to be able to ship to…

Love the option to be able to ship to countries that your retail do not ship to. And it was so simple, once my parcel was received I was notified and I logged in and processed shipping to my destination. So easy and will be using it again.

25 June 2025
Unprompted review
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Reply from Forwardvia.com

Many thanks for your review and comments. It's great you found using our service easy and your whole experience was a a positive one. We hope to offer our service again to you soon :) Regards from the FV Team.

Rated 4 out of 5 stars

It worked!

I was a bit worried at first but it actually works!

1 July 2025
Unprompted review
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Reply from Forwardvia.com

Thank you for your review. We are happy to hear our service exceeded your expectations. We look forward to offering you our service again in the future. Regards from all the FV Team!

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, package was well taken care of and I was given updates the whole time. Very good experience

12 July 2025
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Reply from Forwardvia.com

Thank you for your review and comments. We are thrilled that your package arrived safely to you and that you had a positive experience in using our service. Regards from all the FV Team :)

Rated 5 out of 5 stars

Awesome service and solution

Awesome service and solution. Worked like a charm!

10 July 2025
Unprompted review
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Reply from Forwardvia.com

Many thanks for your positive review! we are thrilled that we have provided you with a great service. We look forward to helping you again soon :) Regards from the ForwardVia Team

Rated 5 out of 5 stars

the quickness and the type of service…

the quickness and the type of service provided....

7 July 2025
Unprompted review
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Reply from Forwardvia.com

Thank you for taking the time to leave us a review. It's great to hear of your positive experience in using our service and we appreciate your continued support. Regards from the ForwardVia Team :)

Rated 5 out of 5 stars

Great value. Fantastic, trustworthy service

I used Forwardvia.com to purchase an item from a UK based eBay seller that wouldn't ship overseas. The whole process was very straightforward and communication was outstanding throughout - from registering, submitting the eBay item URL, payment, delivery within the UK and then forward shipping. My item arrived quickly and well packed. Costs were not outrageous and they offer several different options to suit your needs. I'd have absolutely no hesitation in recommending them and using them again. Much appreciated!

4 June 2025
Unprompted review
Forwardvia.com logo

Reply from Forwardvia.com

Thank you for your review. We are happy to hear that your items arrived to you quickly and safely. We really appreciate your feedback on using our service to forward your goods overseas. We look forward to offering you our service again soon. Regards from all the FV Team :)

Rated 5 out of 5 stars

reliable service

24 June 2025
Unprompted review
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Reply from Forwardvia.com

Many thanks for your review! its great to hear you find our service reliable and look forward to offering our service again soon.

Rated 5 out of 5 stars

Four plus years with ForwardVia and continuing......

Been subbed to ForwardVia since 2021 and I have nothing but good things to say about FV!!!

Top class customer service ,quick turnaround for any queries, protective packaging, quick shipping are some of the USPs of ForwardVia!!!

Overall 5/5!

20 June 2025
Unprompted review
Forwardvia.com logo

Reply from Forwardvia.com

Thank you so much for your positive review and comments! We are thrilled to hear we have been providing a great service to you. We truly appreciate your continued support and custom. Regards from the FV Team :)

Rated 5 out of 5 stars

Forwardvia are miles ahead of GSP

If you are a global buyer on eBay of things based in the UK use Forwardvia instead of The Global Shipping Program because Forwardvia always get parcels the moment the courier delivers and they are processed extremely quickly too.
unlike GSP where there would be a long delay for a day or 2 before something is processed. my parcels were processed and shipped 45 minutes after the courier delivered them.

16 June 2025
Unprompted review
Forwardvia.com logo

Reply from Forwardvia.com

Thank you for taking the time to leave us a review and positive feedback. We are happy to hear that you are particularly pleased with our turnaround time and shipping. We do offer 30 days of free storage and consolidation service should you wish to order multiple packages and ship them in one shipment for future packages. Regards, FV Team :)

Rated 5 out of 5 stars

epicc

my package arrived quickly and safely! it was packaged nice and compact. it is a little pricey but i assume thats just how shipping is. i chose to not have my mail tracked, but it came a lot quicker than i thought and was in perf condition!

3 June 2025
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for your review. It's great to hear that your package arrived safely and was well packed. We look forward to offering you our service again very soon. Regards, FV Team :)

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