FortNine Reviews 

995
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 852 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers point out how helpful the customer support and purchasing process are from start to finish. Customers consistently praise the massive selection of quality products available on the platform at fair, competitive prices. Consumers also highlight the exceptionally fast delivery service and frequently mention that the website is easy to navigate. However, some people mentioned occasional delays with shipping times, noting that certain shipments take longer than expected to arrive. A few other people also felt that specific product descriptions were somewhat vague, or that items occasionally did not fit.

What people talk about most

Product

Consumers find product quality and availability to be generally satisfying, frequently highlighting the wide... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders are... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast and secure processes, prompt... See more

Price

Reviewers highlight positive aspects of price, frequently praising competitive costs, fantastic deals, and... See more

Website

Reviewers mention positive feedback about website, highlighting that it is easy to navigate and find products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection along with decent prices. Shipping always happens quickly. Website is "honest" in that it gives accurate information and even has messages about special conditions such as requires a... See more

Rated 5 out of 5 stars

I enjoy shopping at FortNine because of the selection of quality products at a price that I know is at least fair, and often cheaper than competitors. I enjoy that it is a Canadian business right now,... See more

Rated 5 out of 5 stars

Five stars because they’ve always made finding, and finding out about, the gear I want very easy. Since my first order in 2018. A few times I had to return things and they always came through, making... See more

Rated 5 out of 5 stars

Had a snag when ordering, my call was answered instantly by a real human, who quickly fixed the issue. Then, one of the items was temporarily unavailable, but I received an email letting me know, and... See more


Company details

Information provided by various external sources

Canada's online powersport store. Previously Canada's Motorcycle


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

995 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(995)

915 reviews in the last 12 months

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Rated 5 out of 5 stars

Scott from Calgary, great job!

I received a satisfaction survey right at the time of my purchase. I can't do a survey until I receive the order in hand. In the end, it was a great experience from entering the model of bike, choosing from different manufacturers of the parts, to ordering, paying, and receiving a quick delivery of the item. This was my first time dealing with the company and it will be my first choice from now forward. Excellent experience, cheers!

5 September 2026
Rated 4 out of 5 stars

Slow processing and shipping…

Processing times are quite slow. I am live in western Canada, and typically items can arrive in a few days. I did call in to customer service and requested that the items that were ready to ship be shipped separately so my parts could arrive faster. That was a positive. They were very helpful in that regard, as I did need an important motorcycle part asap.

1 September 2026
Rated 5 out of 5 stars

All Around Great

I needed quad tires but there was so much more that next time I need ATV accessories I’ll shop here. Great selection, fair prices and fast service.

5 September 2026
Rated 5 out of 5 stars

Absolutely incredible service

Absolutely incredible service! Ordered a padded armour zip up hoody for my motor bike. Showed up in two days. Wrong size so we returned it, no problem at all. Then ordered correct size. Awesome product, great service, amazing company, and fast delivery. I had to call to get help with refund/return. The guy answered immediately and sent me a shipping label and explained what to do. UNREAL!!! Would buy from them over and over again

3 September 2026
Rated 5 out of 5 stars

Great experience,I ordered a part for a…

Great experience,I ordered a part for a dirtbike,someone realized fitment was incorrect and emailed me and found correct part with correct fitment for me and reordered straight away,rather than ship incorrect part and have to go through returning and waiting for correct part this was a good experience!

5 September 2026

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