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See what reviewers are saying

Rated 4 out of 5 stars

The Xchief have a trusted app Which is every quick and The customer service is also good. Their no deposit bonuses are real with no much conditions. I liked them. Am now trading without worries.

Rated 5 out of 5 stars

I have been successful with news trading since this year, after joining Forexchief. I deposit via USDT, transaction is quite fast (used bnb network). The withdrawals take a bit more time, usually 2-5... See more

Rated 3 out of 5 stars

Just got the ndb account so let's see how it goes if it's chilling like it promise I will com back to give a big review

Rated 5 out of 5 stars

I am happy I found this broker that offers mt5 as well. My previous broker was a huge disappointment. Too many interruptions and made trading very risky. It was very difficult to close my position whe... See more

Company details

  1. Non-Bank Financial Service

Written by the company

Since 2014, the company has built a strong reputation as a trusted and experienced brokerage, serving over 1,000,000 traders worldwide. The XCHIEF GROUP consists of multiple regulated entities operating across various jurisdictions, providing a secure and reliable trading environment for its global client base.


Contact info

4.0

Great

TrustScore 4 out of 5

67 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very bad customer service

Very bad customer service. My account manager is no intention to give any solution. I am not able to withdraw even my own funds and 5 email and so many WhatsApp reminder given to my personal account manager but no any solution till now

25 March 2024
Unprompted review
xChief Global logo

Reply from xChief Global

Dear Abhinav

Personal manager is a person who can help you during his working hours, he does not work 24 hours a day. If you need urgent assistance, you should contact our 24/7 support service. As we know your problem was resolved.
Have a nice week!
ForexChief Team

Rated 1 out of 5 stars

Complete scam broker

Complete scam broker. They give you a no deposit bonus but dont let you withdraw the profits made. You need a turnover of 10 million to withdraw, which would mean you have to 100X the account and they THEN let you only keep the 100 dollars they gave you - not the profit made. Stay away from these scammers!

12 March 2024
Unprompted review
xChief Global logo

Reply from xChief Global

Dear G. P.

The promo “No Deposit Bonus $100” works like a contest, where you need to complete required turnover $10 mln (approx. 40-45 lots in MetaTrader) before you can withdraw $100. Please read careful the conditions on the website
https://www.xchief.com/services/promo/no-deposit-bonus/

Have a nice week!
Best wishes, ForexChief Team

Rated 1 out of 5 stars

Biggest SCAM broker ever!

Beware of this broker! In 10 years of trading, never encountered such a fraudulent broker even remotely!

Market prices are manipulated exorbitantly and hardly ever correspond to the real market prices! Sometimes up to 8-10 pips for the broker's advantage without any reason!
Positions in the negative are automatically closed by the broker to maximize losses!
Deposits without verification and trading are allowed but only via crypto, complying with all regulations!
Withdrawals are systematically canceled and not processed! Once deposited, the money is gone forever!

4 March 2024
Unprompted review
xChief Global logo

Reply from xChief Global

Dear KPB
It is very good that you are experienced trader and most likely you know that "Market execution" mode means that confirmed order price can be different from those you see in the order window, its called positive or negative slippage (btw, don’t forget you can always use a Limit orders to avoid slippage). Regarding automatically closed positions, according to the rules it may happens only in case of automatic stop-out, when margin level reaches 30%. We regret if you have faced with any difficulties in understanding the rules of the services, but our support team certainly can help you to clear understand all things, if you contact them. Have a nice week!
Best wishes, ForexChief Team

Rated 1 out of 5 stars

My account was permanently banned by…

My account was permanently banned by the compliance team without giving any reasons. The day before writing this review, I downloaded their application, then uploaded the required documents, took a selfie, completed all the requirements, and waited for a day I received an email saying that the account verification status had been changed. I entered the application and suddenly the account was permanently suspended by the compliance team without mentioning the reasons. I contacted technical support and he said we do not know the reasons. I will tell you This broker is a fraud. Be careful, do not open an account with him. He can terminate your account without any reason and confiscate your money

5 December 2023
Unprompted review
xChief Global logo

Reply from xChief Global

Dear Taher
You had never deposit own funds, there is nothing to confiscate)
As we see you have multiple registrations, seems just to get "No Deposit Bonus" again, which is not allowed.
BR
xChief Team

Rated 3 out of 5 stars

Good but deficient

Sincerely speaking, Fxchief has good spread compared to other brokers I have used. However, the fact that processing of payments take over 24hours is disturbing. This has become a very regular occurrence. I say so because when I joined them it takes less than 20 minutes to hit my account.
However, currently it takes over 24hours for the money to even leave the platform, then another 4 to 5 hours to hit your account.
If they could do it better before, it means they deliberately don't want to do better now and that's a red flag.
A certain broker I also use process payment and I get it in my account in less than 10minutes, so Fxchief should look into what is wrong in their ranks.
They can definitely do better.

31 August 2023
Unprompted review
Rated 3 out of 5 stars

No deposit bonus

My account has been restored but I never received the 100% No deposit bonus

21 June 2023
xChief Global logo

Reply from xChief Global

Dear Mark

Please read careful the conditions of the No Deposit Bonus $100. Unfortunately, such bonus is not available in your region.

Have a nice week!
ForexChief Team

Rated 5 out of 5 stars

Very profitable with Forexchief

Well, it is only a matter of time before I leave this review. This is the only broker I have used and it has been a good experience for me. I got many wins last year, so it was a successful 2022. Forexchief has a wide range of assets, including access to crypto and stocks on the same account. I am also able to hold my balance in btc for long duration. I wish Forexchief a happy New Year. Keep up the good work.

3 January 2023
Rated 1 out of 5 stars

Limited deposit methods

All of a sudden they stoped providing MasterCard deposits method. I could use skrill but It is not posible either although they state It on their web. Luckely, i found a broker that Accept all these deposit method and most important, instantáneos withdrawls.

17 May 2023
Unprompted review
xChief Global logo

Reply from xChief Global

Dear Richard

Some options can be unavailable due to technical matters or PSP restrictions, please try to use other methods for deposit and withdrawal. Regarding option you mentioned, currently it works.

Have a nice week!
ForexChief Team

Rated 1 out of 5 stars

Trust fades

I'm a pro trader experienced 13+ Yrs. I was seeing them more than 3 yrs. I have account with them 2 Yrs. After all the checks I deposited nearly 2,000 USD. Everything was smooth until today. Today I place 3 Sell orders in EURUSD with SL 1.09391. But all the orders stopped at 1.09631-1.0968 which is nearly 30 pips gap. It is very unfortunate they have this much gap ups.

Update 1: They order execution is extremely slow
They order execution is extremely slow when compared with other brokers. It wasn't only on News time. It was all the time. I checked with other top brokers and came to review again. This is very clear they use some plugins to manipulate the traders. And when ever you withdraw the fund the support person asking why you withdraw.

12 April 2023
Unprompted review
xChief Global logo

Reply from xChief Global

Dear Saravanakumar Duraisamy

In case of gap at the news time, SL orders are executed by market price. We would recommend to read careful "Order execution policy" on the website, which describes how works pending orders in gap.

Have a nice week!
ForexChief Team

Rated 1 out of 5 stars

Dishonest broker

I do not recommend anyone who wants to use their services, I created an account around November and I received the no deposit bonus of $100 and more $1 for downloading their application, I traded with this for four months several financial assets but all of my profits were made with the nasdaq, my balance is $153 with trades having lots of 0.10, recently I made a perfect money deposit of $52, and they added 100% to me bonus, but since then I can no longer trade the nasdaq even with the smallest lot, they tell me that my margin is not sufficient enough however, with the no deposit bonus account I have traded the nasdaq well and with an effect leverage of 1:1000, and the margin required had never been so high, but once it's now my own money the margin multiplies lol, I can't do anything anymore and the worst thing is that I can't not also withdraw my money, when I want to make a withdrawal it writes that I have no money available to be withdrawn, I strongly advise against this broker, when you are new they flatter you with good stuff but once you deposit your money, they invent rules that don't exist, please give me my money Forex chief here is my account number 1839128

29 March 2023
xChief Global logo

Reply from xChief Global

Dear Elie
There is a margin requirements, which is shown for everyone on the website.
https://www.forexchief.com/trading-conditions/margin/

As you can find Forex has 1:1000 max leverage, but for Indexes max leverage is 1:50.
Regarding your withdrawal $52, as we know it has been completed and you have successfully received it.

Have a nice week!
ForexChief Team

Rated 5 out of 5 stars

one word - excellent

I have been using FC on and off for a few years. Never ever encountered any problems! The features are very friendly and convenient. They seem pretty laid back, but they are quietly doing a diligent job.

The only regret is that deposit/withdraw options for me is limited. Basically I can only use skrill. But this is a generic problem for certain groups of companies. I believe FC has done their best. Thus I can hope that this area can improve, but I have no complaints.

I recommend traders give it a try.

19 March 2023
Unprompted review
Rated 5 out of 5 stars

Having got acquainted with the…

Having got acquainted with the ForexChief brokerage company, I can say that it is possible to work quite productively in the financial markets.All the necessary conditions for traders and investors have been created here. The color does not change to the dark site. I am used to working with dark topics, unfortunately I did not find a change in the topic.

25 December 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant.

I have in the past written a negative review that I have since removed. It was based primarily on a mis-understanding on my part! I feel slightly guilty about it - so rectify it now.
I have been using Forexchief for 3 months now... have made many withdrawals and always the service is exceptional. Withdrawls arrive usually within 2-3 days.
I have multiple accounts and everything always works perfectly.
5 stars and very happy!

17 February 2023
Unprompted review
xChief Global logo

Reply from xChief Global

Thank you for feedback! really appreciate

BR
ForexChief Team

Rated 5 out of 5 stars

Hello

Hello! I want to share my experience with the ForexChief company. I don't understand people who write negative reviews about this company. I must say that this is not the case. ForexChief is stable in everything, both in services and in quality and in work in general. By the way, what else I like is that they have the most adequate commissions.

12 January 2023
Rated 5 out of 5 stars

Not all offices are allowed to trade…

Not all offices are allowed to trade using trading advisors, it seems to be a pity for them if the trader earns an extra penny. And this one has!
I want to talk about them. Of course, I understand that not only they give normal conditions, there are probably more. But, since I already trade here, and in general I am satisfied, why not tell the society about it. That's what I'm saying.

22 December 2022
Rated 5 out of 5 stars

Update

Update
I realized my mistake. Yes, it is a very convenient application for withdrawing and depositing funds. I have changed my rating to 5 stars.

I downloaded and installed the application on the smartphone. I have not found how to trade through this application.

9 December 2022
xChief Global logo

Reply from xChief Global

Dear spira

this app is not really for trading, but for identity verification, No Deposit Bonus getting, deposit and withdrawal, account opening .. etc. For Trading you need to install MetaTrader app.
Have a nice day!

BR
ForexChief Team

Rated 5 out of 5 stars

I am satisfied with the trading…

I am satisfied with the trading conditions in the company, but there are nuances that I do not like.
I have used both local bank transfer and Advanced cash to fund my account with Fxchief. I also used Advanced Cash for withdrawals.
Last week I requested a withdrawal and was denied. They said I had to use a local bank transfer. What is the point of having different withdrawal methods if you can't use them? The Advanced Cash account I requested a withdrawal from was exactly the one I used for the previous deposit.

6 December 2021
Unprompted review
xChief Global logo

Reply from xChief Global

Hello Mick

basically, according to the rules you must withdraw funds by the same method as you made deposit. In your case, firstly we must do refund your deposit back to the same bank account. Then, you can use other method available in your personal area.

BR
ForexChief Team

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