Follow Your Legend Reviews 

1,008
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays in receiving their orders, with some waiting months or never receiving items at all, even after being promised quick delivery. People also expressed dissatisfaction with the pricing, finding products expensive and often incurring additional, unexpected charges like customs duties or extra shipping fees. The quality of some products was also a concern, with items arriving damaged or not meeting expectations, and sizing often being inaccurate. However, some customers were satisfied with their purchases, praising the comfort, warmth, and overall quality of items like hoodies and plush toys. These positive experiences often highlighted the softness and durability of the products, with some reviewers even making repeat purchases.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing dissatisfaction due to non-receipt of... See more

Order

Customers had negative experiences with order fulfillment, frequently reporting that their orders were not... See more

Quality

Consumers find quality to be ambiguous, with many praising items like hoodies for being heavy, comfortable,... See more

Delivery service

Clients share negative opinions on delivery service, with many reporting significant delays, some waiting... See more

Price

Users describe negative interactions with price, frequently finding products to be overpriced and expressing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The hoodies run really big, so order one size smaller than usual for females. FYI, shipping is not covered for returns, or orders. So, after $36 in shipping fees, my wife finally has a hoodie that fit... See more

Rated 2 out of 5 stars

I'm giving 2 stars because: 1. I paid for "VIP Processing - Ships Same Day". I want to give these a try before the weather gets too cold and see if they would be good stocking stuffers for the kid... See more

Rated 3 out of 5 stars

I ordered two of these for my wife and daughter thinking they would be cute. The product is a basic plush toy. I received an additional 2 a few days later. Trying to do the right thing, I sent an emai... See more

Rated 1 out of 5 stars

Expensive and then over promising and underperforming. they don’t have product available that’s allowed to be ordered and will make you wait after sending a it’s been shipped email, they hold it on... See more



Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.4

All reviews

(1,008)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The product is fantastic great hoodie

The product is fantastic. I emailed the company ahead of time to get advice on the size to order and with the information on the replying email I order as your team suggested. Unfortunately, the Xl was too large. As helpful as your company was for me to make the exchange it was costly , over $26 for postage both ways.

9 October 2025
Rated 5 out of 5 stars

Re alpaca hoodies

Re alpaca hoodies
My wife and I absolutely love these and they are perfect the British weather,my wife feels the cold this time of year and has constantly worn it

31 August 2025
Rated 1 out of 5 stars

They are SCAM!

Months ago, i ordered 2 hats and they gave me a Legend Magazine as a gift (it was automatically included).
I received this order 1 month later, without the Legend Magazine (ok, who cares about it) + 20EUR fine for customs.

Then, today, after almost 3 month, i found a charge of 25EUR for my subscription to the Legend Magazine!!!!

I think this website is a completely scam!

I had to call my credit card customer service for blocking my card into their website.

I also tried to log in an i didn't find at all my PAYMENT SETTING! I never save my card into any website, i am very scrupulous. I don't know why they have been able to do it.

Stay AWAY from them!!

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a hoodie and sweatpants of the…

Ordered a hoodie and sweatpants of the same colour my first problem is they suggest sizing up which is completely wrong it was way too big almost impossible to talk to customer service I finally got an address to send it back to I had to pay for shipping they scam you buy always having a “discount” which is the real price of what they want they only do that so you can’t get a refund

1 October 2025
Unprompted review
Rated 4 out of 5 stars

Nice products. Admin needs improvement.

Second time of ordering a heavy Alpaca Cloud hoodie and joggers, as son was so happy with his.

Paid by Apple Pay. No confirmation email though.

Emailed them and got a reply, quite quickly, with a tracking link, that didn’t work.
Items arrived a few days after that.

Both items are very comfortable and warm. I particularly like that the labels just pull off.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Would rate zero if I could

Would rate zero if I could. Received the bracelet on 9/3 filled it with my parents ashes on 9/7 realized the braclet was gone because the magnets don’t stick. Now I am out of a bracelet as well as my parents ashes. Luckily I have buyer’s protection from my cc company. Reached out to legend with no response.

7 September 2025
Unprompted review
Rated 1 out of 5 stars

The site says same day shipping not at at true

The site says same day shipping. My product shipped days later. I think 4. Why say this if you can’t do it?

Paying $12 to have a hoodie shipped from NY to CA that take 2 weeks to get to the recipient?

Product may be fine. I don’t know I still have not received my product. Garbage.

30 August 2025
Rated 1 out of 5 stars

Avoid this company

Delivery is fine they sent me a small hoodie I ordered XL and it's almost impossible to send for a return , l just recommend all to avoid this company

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Communication with your customers about…

Communication with your customers about delivery and extra costs should go by personal email. Not via AI bots. Also, accepting money for items on the website that are not available is unfair. There is really a lot missing within your organization to deal with customers like this. Shame on you.

31 August 2025

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