Easy ordering. Description on the web site was accurate. Shipping updates were helpful. The light was built like a tank! High quality. Lights up trees all across my backyard. Neighbors came over of... See more
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So far, so good. Site was easy to navigate and pictures of the product were high quality. I had also received an email for 5% discount as a new customer, but did not realize it until after I placed my... See more
I would never order from this place again!!! If you like something on the site, use Google Lens to search for it elsewhere. Found the same chandelier at Home Depot for $300 vs $750 on their site. They... See more
Company replied
We have been looking for 2 Outdoor Fans with a led light option and a remote control option for some time now. This has not been easy and when we saw this Rustic Outdoor Fan from Flyachilles it met al... See more
Company details
Written by the company
Design
Contact info
United States
- (800) 420-8588
- Hello@flyachilles.com
- flyachilles.com
Breach of guidelines
Great light!
Once I found the product I wanted I could see based off the photos on the website that it should do what I wanted. I ordered it and tracking was provided. I didn’t realize it didn’t come with a plug and at the price I spent it should have. The wiring diagram is in Chinese so I had to make an educated guess and try it. It could have caused a problem but luckily it didn’t.
Easy to use website
Easy to use website. Great product. Came very quickly. Have used customer service and came away very impressed with knowledge and timely answers.
You have a lot of different sizes of…
You have a lot of different sizes of solar lights that is very nice
Communication was amazing always got…
Communication was amazing always got back with me to take care of my orders
Product stopped working soon after purchase
Update: I purchased 2 outdoor glass brick solar lights to place under a statue. The first one stopped working after one day, the second one stopped working after 2 days. Initially I did not hear back after emailing customer service, and when I called was told it had to be done through email (seems odd). However, within 3 days from my original email I did hear back from customer service, and they were very helpful. They asked me to fully charge the lights again in daylight, which I did but which unfortunately did not resolve the issue (one remained non-working, and one only remained lighted for a day before not working again). Customer service then promptly refunded me the full amount and were very polite. Of course, I would have rather had a product that worked ... I was planning to purchase other FlyAchilles lights but I am hesitant now.
Best customer service!
Accurate descriptions of products. Good delivery. But the best, quickest and most personable customer service!
The site was very easy to navigate
The site was very easy to navigate. The pictures provided as well as the customer pictures were very helpful in judging the quality of the product (this is my third attempt at finding adequate outdoor spot lights). The only thing I would like to be more clear: the post says warm white and RBG but there is a second selection option when purchasing for RBG. So can it do both? Or only warm white? I’m only looking for warm white so I think I still made the right choice but it’s slightly confusing. I also saw an icon for dimmer but no where in the description does it describe a dimmer function for these lights (an adjustment of the width of light array, yes but a dimmer, no). If there isn’t a dimmer function, you may want to remove that icon for the post on this product.
Ease of navigating thru the website
Questions where answered quickly and we…
Questions where answered quickly and we are excited for our purchase.
The website was easy to navigate
The website was easy to navigate, the product description was detailed, and the product functionality was illustrated by the pictures. The pictures of the trees and landscape were saturated with brilliant colors. I can only hope that my experience with this product is as spectacular as represented by the pictures when I receive it.
Solar glass blocks lights …
Fast service high quality lights glass blocks very impressive.
I was able to navigate to the website…
I was able to navigate to the website quick and easy
We love our lights
We love our lights! They add so much atmosphere to our pool area. We get compliments all the time! Highly recommended.
Great customer support
The customer support was very quick to respond and very helpful with answering questions about our kitchen linear LeD light idea with the waterproof outdoor product.
We’re very excited to have our layered light design come to life!
I purchased 4 lights from Flyachilles…
I purchased 4 lights from Flyachilles and 2 of them came in damaged but their staff was very friendly and helpful on getting my replacements out quickly.
Great selection of outdoor solar lights…
Great selection of outdoor solar lights with easy to read descriptions and clear dimensions. Excited to use Flyachilles more for several other FF&E selections as we continue to remodel our home.
Great selection
Easy to find variety of fixtures, very well designed website.
Ordering 2 landscape brass lights.
These are good quality starsfish!
These are good quality starfish that I will be using outside and at the entrance of the house.
This was not a just transaction
This was not a just transaction; it was a partnership. The staff's careful analysis of my space led to the perfect recommendation, ensuring I got exactly what I needed. That expert advice was a game-changer. Plus, the free delivery was an unexpected perk, and the product's real-world performance has been flawless. A truly satisfying experience from start to finish.
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