Fly Business Reviews 

705
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patient approach, often going above and beyond to assist with complex travel needs. Many highlight the outstanding customer service, noting agents are knowledgeable, responsive, and attentive, ensuring a smooth and personalized experience from start to finish. People frequently commend the company for finding excellent prices and significant savings on flights, especially for business class and international travel. The booking process is described as easy, efficient, and straightforward, with agents providing clear options and valuable tips. Consumers appreciate the overall seamless experience, leading many to express their intention to use the service again for future travel.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their patience, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, often highlighting a smooth and easy process for booking... See more

Price

Users describe positive interactions with price, with many reviewers reporting that agents found great rates... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising agents for being helpful,... See more

Booking process

People report positive experiences with the booking process, often describing it as smooth and easy to use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All th... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

My wife & I travel internationally several times, and I must say that Ms. Amy Doherty "Senior Travel Agent " with Fly Business has been the BEST travel agent that I have ever come into contact with. S... See more

Company replied

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

705 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(705)

393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Logan was patient

Logan was patient, courteous and promptly responded to al inquiries.

9 April 2026
Fly Business logo

Reply from Fly Business

Hi Michael, thank you for your feedback! We’re glad Logan provided a smooth and responsive experience. We truly appreciate your support!

Rated 5 out of 5 stars

First time buyer is impressed…

I decided to try fly.business based upon a recommendation of a friend. Historically I have booked my travel via the major carriers.
What I found was a very customer focused and friendly service at fly.business. My associate, Michael Bennington, very quickly presented options to my destination on the exact dates I needed. The savings were amazing vs the major carriers.
The buy transaction was also very easy and fast. I have already picked my seats on a carrier with new equipment and a reputation for customer satisfaction.
I will definitely reach out to Michael for my next trip.

6 April 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi John, thank you for giving us a try and sharing your experience! We’re glad Michael was able to deliver great options and make the process smooth while securing strong savings. We truly appreciate your trust and look forward to helping with your next trip!

Rated 5 out of 5 stars

Anthony StaffordYour agent

Your agent, Anthony Stafford provide a prompt efficient service. couldn’t ask for anything more?

8 April 2026
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Reply from Fly Business

Hi Thomas, thank you for your feedback! We’re glad Anthony provided prompt and efficient service. We truly appreciate your support!

Rated 5 out of 5 stars

We have happily used Fly.Business

We have happily used Fly.Business sev real times now and are completely satisfied with the service that Stan has provided.

8 April 2026
Fly Business logo

Reply from Fly Business

Hi Kim, thank you for your continued trust! We’re glad to hear Stan has consistently provided great service. We truly appreciate your support!

Rated 4 out of 5 stars

So FAR its Excellent!

In general the experience and communication with Ella was excellent. Being my first experience with Fly Business I must confess I was skeptical about achieving the Flight arrangements at a discounted price without issues or surprises, hidden fees or any other kind of problem. So Far so good, I confirmed the flights, can now see them in my American Airlines website and AADVANTAGE account, seats assigned, Record Locator confirmed etc. I hope we will be able to have this vacation and come out of it without any problem that may change my perception and opinion of this service you provide. But I promise that at the conclusion of my trip if everything goes well I will be more than willing and happy to do a follow up review and keep using your services for all my future International Flights

7 April 2026
Fly Business logo

Reply from Fly Business

Hi Roberto, thank you for sharing your experience! We’re glad Ella was able to provide clear communication and build your confidence throughout the process. It means a lot to hear everything is confirmed and running smoothly so far. We truly appreciate your trust and look forward to hearing about your trip!

Rated 5 out of 5 stars

Real Recognize Real…Fly Business delivers real value when…

…Fly Business delivers real value when navigating complex travel pricing. Matthew was exceptional—responsive, strategic, and committed to securing the best option for my birthday trip. Seamless experience from start to finish. Highly recommend.

31 March 2026
Fly Business logo

Reply from Fly Business

Thank you!
We’re glad Matthew was able to deliver a smooth experience and find the best option for your trip. We appreciate your recommendation and hope to assist you again soon!

Rated 5 out of 5 stars

Fly Business is a trusted partner ...

Fly Business is a trusted partner .... better than any travel support I had in my 35 year career at a Fortune 50 company. Lucas Bauer, my travel consultant, is friendly, responsive and has provided great recommendations to make my long distance travel more efficient. I recently had to make a travel change late on a holiday Friday evening ... and he responded immediately with a great solution. Very impressed. Wish I had found Lucas and Fly Business sooner.

4 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Anthony!
We truly appreciate your trust and kind words. We’re glad Lucas has been able to support you and make your travel easier, even on short notice. It means a lot to us!

Rated 5 out of 5 stars

Very professional and well-informed

Very professional and well-informed. Found great flights at great prices.

4 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Mark!
We’re glad you found our service professional and helpful, and that we could secure great flights at a great price. We appreciate your support!

Rated 5 out of 5 stars

Stan was great

Stan was great. After presenting me with initial choices, he listened carefully to my feedback, and found a great match for what I was looking for: premium economy for all legs of my flight, short layovers, and a very good price.

3 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Wesley!
We’re glad Stan took the time to understand exactly what you needed and found the right option for you. We appreciate your trust and hope to help you again soon.

Rated 5 out of 5 stars

Den-Cph Den Flight

Very responsive and keep me in the link all of the time. Got me the best deal.

2 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Stephen!
We’re glad you felt well taken care of and that we could find you a great deal. We appreciate your support and hope to assist you again soon.

Rated 4 out of 5 stars

Great first experience booking with an agency.

I worked with my travel agent, Eric Zimmerman who did an excellent job booking my flight and assisting with my travel itinerary. I rarely give perfect scores, but Eric truly exceeded expectations.

26 March 2026
Fly Business logo

Reply from Fly Business

Adriana, thank you for your thoughtful feedback. We’re glad Eric was able to exceed your expectations and put together a strong itinerary for your trip. We truly appreciate the recognition and your support.

Rated 5 out of 5 stars

Mike Taylor was always available and…

Mike Taylor was always available and kept in constant touch. He quickly found the perfect tickets for me. The price for this trip was very reasonable!

24 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Sergey. We’re glad Mike was able to stay closely in touch and find the right tickets at a great value. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Definitely would recommend Mario Rossi

Mario Rossi did a great job helping us book our flights for an international trip to Germany to visit family. However, due to a medical emergency we had to cancel the trip. Mario did an even better job representing us to the airline and getting us almost a full refund. Mario was very helpful, informative and courteous! I would definitely recommend working with him for your travel plans. Thanks again Mario!

17 February 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Tom. We’re sorry to hear about the situation, but glad Mario was able to support you and achieve a positive outcome. We truly appreciate your kind words and recommendation.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

George helped me get lower rates than I…

George helped me get lower rates than I could find by myself.

23 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Nicole. We’re glad George was able to secure a better rate for you. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Professional, Honest, and Customer-Focused Service

Mario Rossi provided an outstanding experience from start to finish. He was highly professional, courteous, and attentive throughout the process. What stood out most was his integrity—he proactively offered a more cost-effective option even when I initially requested a more expensive flight. That level of transparency and customer focus is rare.

Mario was also extremely patient, taking the time to walk through options and ensure everything aligned with my needs. His professionalism and commitment to doing the right thing did not go unnoticed.

I would highly recommend Mario and Fly Business to anyone looking for a knowledgeable and trustworthy travel agent.

23 March 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you for your thoughtful feedback. We’re delighted to hear Mario delivered such a professional, transparent, and attentive experience from start to finish. Your recommendation means a great deal to us, and we truly appreciate your trust.

Rated 5 out of 5 stars

Prompt response

Every concern or question I had, it was answered by Cayden almost immediately.
Great customer service attention and attitude.

23 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Guillermo. We’re glad Cayden was able to respond promptly and provide such attentive service. We truly appreciate your kind feedback.

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