Fly Business Reviews 

721
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 413 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable, often going above and beyond expectations. Many people highlight the excellent customer service, noting agents are professional, responsive, and dedicated to finding suitable flight options. Reviewers frequently appreciate the competitive pricing, with many successfully securing significantly lower fares and options within their budget. The booking process is generally described as smooth and easy, leading to a positive overall experience for consumers. Consequently, many express strong intentions to reuse the service and recommend it to others, highlighting the trust built through positive interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and... See more

Service

Customers had positive experiences with service, often highlighting the diligence, helpfulness, and patience... See more

Customer service

People report positive experiences with customer service, highlighting agents' helpfulness, patience, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting that agents worked hard to find... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as smooth and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All th... See more

Company replied

Rated 5 out of 5 stars

Mario Rossi did a great job helping us book our flights for an international trip to Germany to visit family. However, due to a medical emergency we had to cancel the trip. Mario did an even better jo... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

721 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(721)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have happily used Fly.Business

We have happily used Fly.Business sev real times now and are completely satisfied with the service that Stan has provided.

8 April 2026
Fly Business logo

Reply from Fly Business

Hi Kim, thank you for your continued trust! We’re glad to hear Stan has consistently provided great service. We truly appreciate your support!

Rated 4 out of 5 stars

So FAR its Excellent!

In general the experience and communication with Ella was excellent. Being my first experience with Fly Business I must confess I was skeptical about achieving the Flight arrangements at a discounted price without issues or surprises, hidden fees or any other kind of problem. So Far so good, I confirmed the flights, can now see them in my American Airlines website and AADVANTAGE account, seats assigned, Record Locator confirmed etc. I hope we will be able to have this vacation and come out of it without any problem that may change my perception and opinion of this service you provide. But I promise that at the conclusion of my trip if everything goes well I will be more than willing and happy to do a follow up review and keep using your services for all my future International Flights

7 April 2026
Fly Business logo

Reply from Fly Business

Hi Roberto, thank you for sharing your experience! We’re glad Ella was able to provide clear communication and build your confidence throughout the process. It means a lot to hear everything is confirmed and running smoothly so far. We truly appreciate your trust and look forward to hearing about your trip!

Rated 5 out of 5 stars

Real Recognize Real…Fly Business delivers real value when…

…Fly Business delivers real value when navigating complex travel pricing. Matthew was exceptional—responsive, strategic, and committed to securing the best option for my birthday trip. Seamless experience from start to finish. Highly recommend.

31 March 2026
Fly Business logo

Reply from Fly Business

Thank you!
We’re glad Matthew was able to deliver a smooth experience and find the best option for your trip. We appreciate your recommendation and hope to assist you again soon!

Rated 5 out of 5 stars

Fly Business is a trusted partner ...

Fly Business is a trusted partner .... better than any travel support I had in my 35 year career at a Fortune 50 company. Lucas Bauer, my travel consultant, is friendly, responsive and has provided great recommendations to make my long distance travel more efficient. I recently had to make a travel change late on a holiday Friday evening ... and he responded immediately with a great solution. Very impressed. Wish I had found Lucas and Fly Business sooner.

4 April 2026
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Reply from Fly Business

Thank you, Anthony!
We truly appreciate your trust and kind words. We’re glad Lucas has been able to support you and make your travel easier, even on short notice. It means a lot to us!

Rated 5 out of 5 stars

Very professional and well-informed

Very professional and well-informed. Found great flights at great prices.

4 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Mark!
We’re glad you found our service professional and helpful, and that we could secure great flights at a great price. We appreciate your support!

Rated 5 out of 5 stars

Stan was great

Stan was great. After presenting me with initial choices, he listened carefully to my feedback, and found a great match for what I was looking for: premium economy for all legs of my flight, short layovers, and a very good price.

3 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Wesley!
We’re glad Stan took the time to understand exactly what you needed and found the right option for you. We appreciate your trust and hope to help you again soon.

Rated 5 out of 5 stars

Den-Cph Den Flight

Very responsive and keep me in the link all of the time. Got me the best deal.

2 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Stephen!
We’re glad you felt well taken care of and that we could find you a great deal. We appreciate your support and hope to assist you again soon.

Rated 4 out of 5 stars

Great first experience booking with an agency.

I worked with my travel agent, Eric Zimmerman who did an excellent job booking my flight and assisting with my travel itinerary. I rarely give perfect scores, but Eric truly exceeded expectations.

26 March 2026
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Reply from Fly Business

Adriana, thank you for your thoughtful feedback. We’re glad Eric was able to exceed your expectations and put together a strong itinerary for your trip. We truly appreciate the recognition and your support.

Rated 5 out of 5 stars

Mike Taylor was always available and…

Mike Taylor was always available and kept in constant touch. He quickly found the perfect tickets for me. The price for this trip was very reasonable!

24 March 2026
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Reply from Fly Business

Thank you, Sergey. We’re glad Mike was able to stay closely in touch and find the right tickets at a great value. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Definitely would recommend Mario Rossi

Mario Rossi did a great job helping us book our flights for an international trip to Germany to visit family. However, due to a medical emergency we had to cancel the trip. Mario did an even better job representing us to the airline and getting us almost a full refund. Mario was very helpful, informative and courteous! I would definitely recommend working with him for your travel plans. Thanks again Mario!

17 February 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Tom. We’re sorry to hear about the situation, but glad Mario was able to support you and achieve a positive outcome. We truly appreciate your kind words and recommendation.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

George helped me get lower rates than I…

George helped me get lower rates than I could find by myself.

23 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Nicole. We’re glad George was able to secure a better rate for you. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Professional, Honest, and Customer-Focused Service

Mario Rossi provided an outstanding experience from start to finish. He was highly professional, courteous, and attentive throughout the process. What stood out most was his integrity—he proactively offered a more cost-effective option even when I initially requested a more expensive flight. That level of transparency and customer focus is rare.

Mario was also extremely patient, taking the time to walk through options and ensure everything aligned with my needs. His professionalism and commitment to doing the right thing did not go unnoticed.

I would highly recommend Mario and Fly Business to anyone looking for a knowledgeable and trustworthy travel agent.

23 March 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you for your thoughtful feedback. We’re delighted to hear Mario delivered such a professional, transparent, and attentive experience from start to finish. Your recommendation means a great deal to us, and we truly appreciate your trust.

Rated 5 out of 5 stars

Prompt response

Every concern or question I had, it was answered by Cayden almost immediately.
Great customer service attention and attitude.

23 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Guillermo. We’re glad Cayden was able to respond promptly and provide such attentive service. We truly appreciate your kind feedback.

Rated 5 out of 5 stars

Mario Rossi did a very good job in…

Mario Rossi did a very good job in assisting me with business class international travel plans. He was earnest, courteous and provided a sense of trust during the transaction. I would definitely recommend and consult Fly Business again because of Mario Rossi.

18 March 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Herman. We’re pleased to hear Mario provided such courteous and trustworthy support with your travel plans. We truly appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Very friendly service and good…

Very friendly service and good follow-through when there were problems in the process.

LEO LEWIS

13 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Leo. We’re glad you experienced friendly service and consistent support throughout the process. We appreciate your feedback and your trust in us.

Rated 4 out of 5 stars

Quick and easy

Overall, fairly painless experience, straightforward.

18 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Anand. We’re glad the process felt straightforward and easy to navigate. We appreciate your feedback and will keep working to make it even better next time.

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