Flushplumbingandheating Reviews 61

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I have used Adam for several different jobs over the last few years including boiler servicing and last year he arranged for a new toilet to be fitted. Today he removed an existing old folding bath sc... See more

Company replied

Rated 1 out of 5 stars

The plumber Ali came 5 hours late without contacting me to say he wouldbe late. He fixed up the washing machine using another hose and left the original hose inside the machine. He didn't attach the o... See more

Company replied

Rated 5 out of 5 stars

We have used flushplumbingand heating several times. Each time we have had excellent service. Arrived exactly on time today and sourced and fitted a retractable shower head for us very quickly and eff... See more

Company replied

Rated 5 out of 5 stars

Adam undertook a complete bathroom re-fit for us and did so to a deadline as our second child was just around the corner. He arrived on time every day and often worked into the evening (and even on a... See more

Company replied

Company details

  1. Plumber

Written by the company

Flush Plumbing and Heating Limited is a friendly and professional plumbing company run by a proud and dedicated Yorkshireman Adam Burton who likes to exceed expectations. We have 15 years of experience in the industry, are Gas Safe (formerly known as Corgi) registered and have a broad understanding of both modern and traditional installations. We pride ourselves on our high standards and, starting out in West Yorkshire, Flush Plumbing & Heating quickly picked up a reputation for fair pricing, efficient job turnarounds and polite and reliable communications at every stage. In 2012, Flush Plumbing & Heating relocated to London and soon established itself despite fierce competition: What sets us apart is our dedication to friendly service and the level of care we take in our customers properties, we understand that your home is a sanctuary so we go above and beyond to protect it during any works. We also take huge pride in our jobs and ensure jobs are completed as efficiently and cost-effective as possible so we can move onto the next. Five years after arriving in the capital of London, Flush Plumbing & Heating has built up a stable customer base which is constantly growing. Flush Plumbing & Heating has now expanded the team and can now offer new boiler & radiator installations and emergency repairs 7 days a week. Concentrating on emergency breakdowns, maintenance, and repair as well as offering bathroom and central heating installations. We are a dedicated and personable company that has proven itself to be trustworthy time and time again.


Contact info

4.2

Great

TrustScore 4 out of 5

61 reviews

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Rated 5 out of 5 stars

Excellent service and work

I have used Adam for several different jobs over the last few years including boiler servicing and last year he arranged for a new toilet to be fitted. Today he removed an existing old folding bath screen and fitted a new one. He always is on time, courteous and helpful. The work is reasonably priced and the paperwork and invoices are clear and easy to understand and to respond to. He is an excellent workman and I thoroughly recommend him and his services.

17 December 2025
Unprompted review
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Reply from Flushplumbingandheating

Thanks Helen, Much appreciated : )

Rated 5 out of 5 stars

We've used Adam's services for multiple…

We've used Adam's services for multiple jobs in our new home now and have been very impressed with their communication, quality, promptness and reliability.

18 December 2025
Unprompted review
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Reply from Flushplumbingandheating

Thanks Sophie, Much appreciated : )

Rated 1 out of 5 stars

Very dissatisfied customer

The plumber Ali came 5 hours late without contacting me to say he wouldbe late. He fixed up the washing machine using another hose and left the original hose inside the machine. He didn't attach the outlet hose to the dryer and left a mess. All this cost over £200.This was a company based in Minehead/Somerset as I understood it.

24 November 2025
Unprompted review
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Reply from Flushplumbingandheating

We don't have a plumber called Ali, we also don't have your details. Please check the company information. We are FLUSH PLUMBING AND HEATING LTD and are based in Richmond.

Rated 5 out of 5 stars

Excellent Service from Start to Finish!

We recently had Flush plumbing and heating, to sort out a blocked sink and install radiators in every room of our home, and we couldn’t be happier with the results. From the initial consultation to the final installation, their service was professional, efficient, and of the highest quality.

The team arrived on time each day, worked diligently, and showed great attention to detail in every aspect of the job. They made sure each radiator was perfectly positioned, neatly installed, and working flawlessly before leaving. The work area was kept tidy throughout, and they took the time to explain how everything operated before finishing up.

What stood out most was their professionalism and commitment to doing the job right the first time. It’s rare to find tradespeople who combine skill, reliability, and genuine care for the customer, but Flush plumbing and heating, truly delivered on all fronts.

If you’re looking for a plumbing and heating company that you can trust to provide outstanding workmanship and excellent customer service, I highly recommend this company 👌

28 July 2025
Unprompted review
Rated 5 out of 5 stars

I’ve used Adam at Flush Plumbing around…

I’ve used Adam at Flush Plumbing around 8 times now for various plumbing jobs in my house — from fixing the plumbing system to installing new taps, sink basins, and radiators — and he’s always been brilliant. Adam and his team are reliable, efficient, and deliver 5-star service every time. Highly recommend!

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service punctual professional…

Excellent service punctual professional and friendly. Adam serviced the boiler fixed underfloor heating that two other engineers had failed to do and fitted a smart thermostat. Highly recommended. Great to have a tradesman who turns up when they say they will .

10 February 2025
Unprompted review
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Reply from Flushplumbingandheating

Thanks Rich, much appreciated : )

Rated 5 out of 5 stars

Faultless service

I have just had my boiler replaced and couldn't have asked for better service. Adam and Lex were polite, efficient and and did an excellent job. I would highly recommend them both.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Great servivecfor my elderly father

Joe restored my faith in humanity. My dad who is 92 and has alzeimers had a bad leak under his sink in the kitchen. I rang joe and he was with us within half an hour as promised. A lovely and professional guy and very respectful with my dad. He sorted out the problem in no time. Thankyou so much. Would highly recommend

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied

We asked Flush to carry out the annual service on our boiler.
Chris, their very knowledgeable and experienced engineer arrived promptly and carried out the service quickly and efficiently.
We are new to oil systems and had asked if the engineer could explain the controls to us. Chris patiently talked us through them all, including the Nest thermostat.
We would wholeheartedly recommend them.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Don't use anyone but Flush!

I would not hesitate to recommend Adam and Flush Heating. Brilliant service today for my Gas Safety Certificate and Boiler Service. He took great care and swiftly resolved the issues with my shower and sink in the same appointment and charged very reasonable rates, for the high standard of work undertaken. Most importantly he was SO easy to liaise with, talked me through the issues and explained everything. And left the place cleaner than when he arrived! A great service on all levels. Thank you.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent work

Adam has just finished some work in my flat. From start to finish he has been extremely helpful, reliable and easy to communicate with. He hadn’t asked me to write a review but I have been so genuinely impressed with his work so wanted to write this as I would highly recommend him to others. Thank you Adam once again for all your help.

8 August 2023
Unprompted review
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Reply from Flushplumbingandheating

Thanks again Priya : ) Hope the rest of the move goes well!

Rated 5 out of 5 stars

Excellent service - highly recommend!

Adam was friendly and professional when installing my boiler, and went above and beyond beforehand in helping me choose the right boiler and parts. Highly recommend, thanks!

6 June 2023
Unprompted review
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Reply from Flushplumbingandheating

Thanks Kyra, glad to get your new boiler back up and running again :)

Rated 5 out of 5 stars

The company managed to fit me in…

The company managed to fit me in earlier than booked which helped a lot. The booking process was very efficient.
The engineer Alex was very polite and did the repair work extremely efficiently: he did not try to add on any extras which often happens.
All in all a very good service.

27 January 2023
Unprompted review
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Reply from Flushplumbingandheating

Thanks, glad we could help :)

Rated 5 out of 5 stars

Excellent Service

Adam replaced and installed a leaking kitchen tap and repaired and replaced part of a waste kit. Adam was friendly, informative and answered any questions I had with no problem. Adam turned up on time and got on with the job with good humour despite my Jack Russell yapping in the background! The price was as quoted and work was completed to a high standard. Will be be using again, highly recommend.

10 August 2022
Unprompted review
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Reply from Flushplumbingandheating

Thanks, gald we could help : )

Rated 5 out of 5 stars

Excellent service and great quality work

Adam and team carried out boiler improvement work which was quoted for 6 months ago but they stuck to the original price. At the same time they did two plumbing repairs including accessing an external drain high on the building exterior.

Very professional, from booking job with Alex to attending on time and explaining clearly the work and executing well. Good follow up via reminders and booking details.

Would strongly recommend.

19 July 2022
Unprompted review
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Reply from Flushplumbingandheating

Thanks David, I’m happy we could fix the kitchen waste, we was unsure because to the height but we got there eventually :)

Rated 5 out of 5 stars

I am very happy with the service…

I am very happy with the service provided by Flush Plumbing & Heating and would recommend them to others.

I researched several options and am glad I chose them - friendly, professional, flexible and thorough.

I will definitely use the service again.

11 July 2022
Unprompted review
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Reply from Flushplumbingandheating

Thanks Harriet, glad we could help :)

Rated 5 out of 5 stars

Definitely recommend

We found Flush very professional, helpful and reliable from the first time we contacted them for a quote. They installed our new boiler and did a power flush with minimum disruption and were courteous and pleasant to have around. Highly recommended.

7 July 2022
Unprompted review
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Reply from Flushplumbingandheating

Glad we could help Fran and thanks for your great review :) Rob and James are very grateful for your hospitality and said the coffees were amazing!

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