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Flower Station Reviews 

3,485
•
TrustScore 4 out of 5

4.1

Flower Delivery
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Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers had a great experience with this company. Customers consistently praise the beautiful and high-quality flowers, often noting their freshness, stunning arrangements, and thoughtful presentation. Many people highlight the exceptional service, describing staff as helpful and knowledgeable, appreciating the reliable ordering process, clear communication, and prompt responses. However, some customers noted issues with delivery, including flowers not arriving or being significantly delayed, and difficulties with tracking. A few others felt that flower quality was not always consistent, with some bouquets appearing weak upon arrival, not lasting long, or differing from what was ordered.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beauty, freshness, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising quick and efficient deliveries,... See more

Service

Users describe positive interactions with service, with many customers consistently praising the excellent... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as delayed or... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers consistently praising the beautiful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great service! Delivered as scheduled. The flowers and arrangement were beautiful. Bright and happy colors. There was a bit of mix up with the vase but it was sorted promptly. Much appreciated. Thank... See more

Rated 5 out of 5 stars

I bought the flowers for my daughter-in-law after the birth of my first grand son. She told me that they were the most beautiful flowers out of all the flowers she received, and she loved that they we... See more

Rated 5 out of 5 stars

I was a bit hesitant to order from this shop because of the mixed reviews but I’m really glad I did. I placed an order, selected a delivery date and it arrived within the expected timeframe. The servi... See more

Rated 5 out of 5 stars

I visited Flower Station London and was really impressed. The shop is beautifully presented with a wide variety of fresh, vibrant flowers. The staff were welcoming, knowledgeable, and helped me choose... See more

Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market

Written by the company

Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.1

All reviews

(3,485)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Service

Great communication from the admin and delivery team and my daughter (Keziah) loved them. Everyone was happy :-)

1 July 2026
Rated 5 out of 5 stars

I chose the Pink Peacock to celebrate a…

I chose the Pink Peacock to celebrate a friend's retirement ... and was excited when I got to glimpse the beautiful arrangement in the delivery confirmation photo ... along with their dog carer and the dog, Luca !!
It was an exciting day for all of us. Thanks guys!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

My friend loved her flowers

My friend loved her flowers, delivery was great and when the road was closed to deliver the flowers they called me to rearrange. Great communication and wonderful customer service!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Next day delivery was great

Next day delivery was great,

If i could suggest, if possible, deliveries could arrive in the morning. It just so happened i was on a facetime video talking to a friend on the phone and she had just arrived back home in the afternoon and as we were speaking the delivery man arrived with her beautiful flowers. It was her birthday, and i got to see the flowers, a great job, they were beautiful and she was happy to receive them. I love your service this is my 2nd time ordering from yourselves and will continue to do so.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Across the pond great service

I live in the USA & your company twice now has delivered to my family in London on time and with a product that the recipients loved. Very happy with your product, service and online attention.

21 June 2026
Unprompted review

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