Flory's Online Reviews 

396
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently emphasize the exceptional customer service, noting that online orders arrive promptly, are beautifully packaged, and come accompanied by delightful unexpected touches like tea and biscuits. Buyers are deeply impressed by the wonderful craftsmanship, high quality finishes, and original gift ideas available for friends and family. However, some customers also noted that certain products were purchased as seconds or discounted directly due to minor manufacturing faults or imperfections. Despite these initial issues, people found that the items still looked gorgeous, functioned correctly, and brought immense joy to their outdoor spaces.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items are beautifully made, of exceptional... See more

Quality

Reviewers highlight positive aspects of quality, noting that items are beautifully made with an incredible... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

People report positive experiences with order, highlighting the straightforward and easy process, fast... See more

Service

Consumers find service to be exceptionally positive, frequently highlighting fast delivery and thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed something for my 10 year old nephew who is having difficulty at school. I purchased a little stone with a Bee motif so he could think of something sweet, like honey, and remind him that Bees... See more

Rated 5 out of 5 stars

I would recommend this company without reservation . Not only are their products beautiful and arrive as promised but their aftercare is fantastic . Being nearly 80 I was flustered and thought that I... See more

Rated 5 out of 5 stars

I ordered the Terrier and Fishing man solar wall plaques and the Robin spinners, they were all made to a high standard and amazing finish. The dog and spinners were classed as having imperfections an... See more

Rated 5 out of 5 stars

Received my owl solar panel and my Robin suncatcher in very good time, beautifully packaged and with a little gift! A teabag and a biscuit, a really lovely and unexpected touch. Both recipients were... See more


Company details

  1. Garden Center

Written by the company

Unique decorative garden products designs by us in the heart of the UK (West Midlands)


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(396)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow! Will 100% buy again, thank you!

I received one of Florys’ beautiful lights as a wedding gift from a friend, and I honestly couldn’t be more delighted with it. It was such a thoughtful and unique present, and it has quickly become one of my favourite pieces in our home.

It looks absolutely beautiful during the day, even when it isn’t switched on, as the design itself is so elegant and stylish. At night, however, it completely transforms the garden. The quality of the light is incredible it creates such a warm, cosy and inviting atmosphere while still looking incredibly smart and sophisticated. It feels like a genuinely high-quality product, and you can tell that a great deal of care has gone into both the design and craftsmanship.

The whole experience felt special from the moment it arrived. It was packaged so beautifully and thoughtfully, with every detail considered. The added tea and biscuit were such a lovely surprise and made opening it feel even more personal. Those little touches really set Florys apart and make you feel valued as a customer.

I also love being able to support a UK company that creates such beautiful and distinctive products. I will absolutely be purchasing more, both as gifts and for myself. These lights would make an amazing present for a wedding, birthday, new home or any other special occasion they are thoughtful, unusual and something the recipient can enjoy every single day.

I genuinely cannot recommend Florys highly enough. Beautiful products, wonderful quality, exceptional presentation and such thoughtful service. I’m already deciding which one to buy next!

8 August 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a replacement light for…

I ordered a replacement light for Labrador feature,it worked perfectly ,really made up that it’s all lit up again in memory of Archie,my chocolate Lab,thank you very much,and thanks for the tea and Biscuit..lovely touch

20 July 2026
Rated 5 out of 5 stars

Excellent workmanship

Delivery was really fast and was kept informed when itcwould be delivered. I bought on for my friend's birthday abd decided to order myself one, great prices and excellent workmanship

20 July 2026
Rated 5 out of 5 stars

I have purchased 2 wall plaques from…

I have purchased 2 wall plaques from Flory's, they are lovely. 2 years ago I purchased Cat & Butterfly to put on the garage wall, very sadly to mark the passing of my cat, it's lovely and still going so well, lights up every night, very well make and looks as good today as when it came out the box. I then purchased the Bee & Hive solar plaque last month, also very very lovely. I've now just ordered 3 x Bee Solar lights for the new gatepost as I know how very good and lovely they will look, lighting the way! I also now know where to get some Christmas shopping from!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase, it is beautiful, in fact I have been delighted with everything I have bought from you over the years. Delivery is excellent and the teabag and biscuits are a lovely touch.Many thanks.

17 June 2026
Rated 5 out of 5 stars

Excellent products

Having used Flory's before I knew their products were excellent so when I saw the kids wall plaques and night lights I had to order them for my Grandchildren, again they were excellent quality and the packaging was lovely too.
I ordered myself a few things too, some metal plantpot stakes and wall butterflies all of which once again came well packaged in lovely boxes and the tea and biscuits were enjoyed by all my family.
Thank you Flory's.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Over Fence No Drill Solar Lights

I have used Florys several times now to build up my stock of over fence, no drill solar lights. The design and quality is superb. Ordering, delivery and customer service is outstanding. I have recommended them to friends who have also ordered from them.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great product. And efficient service. Have had so many over the years. I have some that have been going for years.

18 May 2026
Rated 5 out of 5 stars

In memory of my greyhounds …

Everytime one of my beautiful greyhounds passes my husband gets a personalised greyhound solar light for me to put in the garden in memory of them they look stunning when lit up sadly hes just had to buy another for me as I've recently lost another of my greyhounds gibbs my beautiful old boy😭💔.
great company and lovely products

15 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look