Apuldram Roses Reviews 

408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality and healthy condition of the roses, often noting they are larger and more vigorous, arriving well-packaged and undamaged. Many people appreciate the efficient delivery, with the company often delaying shipments during hot weather to protect plants and keeping customers informed. Staff are frequently highlighted for their extensive knowledge, helpfulness, and friendly service, making interactions and workshops informative and welcoming. However, some customers noted issues with delivery services, particularly with certain carriers, experiencing delays, incorrect addresses, or difficulties locating properties.

What people talk about most

Product

Reviewers express high satisfaction with the product, consistently describing the roses as beautiful,... See more

Quality

People report positive experiences with quality, consistently praising the superb condition and health of the... See more

Delivery service

Users describe positive interactions with delivery services, often praising the swiftness and care taken with... See more

Staff

Consumers find staff to be positive, consistently praising their knowledge, helpfulness, and friendly... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely rose from apuldram but APC were a disaster and turned a simple delivery into a detective farce. Multiple calls that took you through an automated system so long and drawn out that you were exha... See more

Rated 5 out of 5 stars

Ease of web site ordering. I was contacted throughout purchase and delivery with updates. Roses arrived by DPD who handled them with great care but even if they didn't handle with care the roses were... See more

Rated 5 out of 5 stars

I went to the afternoon tea in the garden talk on identifying the varying needs of the different types of rose - climbers, ramblers, hybrid tea, floribunda and ground cover. I now know how growers pr... See more

Rated 5 out of 5 stars

The rose is beautiful. But APC delivery person who delivered it was appalling. They didn’t deliver it on the appointed day because they said they couldn’t find our address……..they were located on the... See more


Company details

  1. Garden Center

Written by the company

Apuldram Roses is a small specialist rose growing nursery, we offer roses my mail order or you can come a visit the nursery. We run regular workshops throughout the season on the care of roses, from pruning to planting, including feeding and maintenance. Friendly helpful advice always on hand. We offer Tea, Coffee and homemade Cake in our rose garden during the summer months.


Contact info

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(408)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found this company by chance

I found this company by chance. Fantastic customer service and excellent delivery. The rose bush I ordered was in perfect condition and I cant wait to see the face of the person it is going to as it is a special gift.

21 July 2026
Rated 5 out of 5 stars

The rose is beautiful

The rose is beautiful. But APC delivery person who delivered it was appalling. They didn’t deliver it on the appointed day because they said they couldn’t find our address……..they were located on the beach. And then the next day they delivered it to the wrong address. Luckily I tracked it down

21 July 2026
Rated 5 out of 5 stars

Great company to deal with

I ordered a rose just at the beginning of a heatwave! I had a message to say delivery was delayed because of the high temperatures, which was great. Kept informed and rose was sent a few days later when it was a little cooler. Well packaged, beautiful rose in lovely condition so very pleased.

30 June 2026
Rated 5 out of 5 stars

Great service

The rose plant was delivered on time, well packaged in its own individual box. The hot weather did not help with the journey with the leaves wilted but I watered it as soon as it was delivered. It is now re potted and staying at a shaded area to get acclimatised to its new home.

1 July 2026
Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Elizabeth when there was a slight issue with delivery. Beautiful rose received by my friend. She is very pleased with it. Would choose this company again.

23 June 2026
Rated 5 out of 5 stars

I bought 4 roses

I bought 4 roses, each was individually wrapped (no squashing or rolling about).

All good sized quality healthy plants. All were in bloom/bud. Much better experience than some of their competitors

Thank you

23 June 2026
Rated 5 out of 5 stars

Ease of web site ordering

Ease of web site ordering. I was contacted throughout purchase and delivery with updates. Roses arrived by DPD who handled them with great care but even if they didn't handle with care the roses were so well packaged they would have survived! The Roses when unpacked were of superb quality and size, in fact even better than anticipated. I have since reccommended to others.

16 June 2026
Rated 5 out of 5 stars

A great place to source your roses.

The rose (“Open Arms”) was delivered swiftly, expertly packaged and in superb condition.
I was kept informed of the tracking details.
All in all - a very positive experience.
I would certainly consider another purchase when the time comes.

16 June 2026
Rated 5 out of 5 stars

This is the second rose I've purchased…

This is the second rose I've purchased via the Internet. The first is now blooming for the first time and it is extremely healthy vigorous plant. The second purchased recently, for a gift, during the hot weather at the beginning of the month. They had the forethought to delay delivery in case it was left in a hot van/warehouse overnight. I was informed of this decision and kept up to date throughout the delivery process.

2 June 2026
Rated 5 out of 5 stars

Great plants in perfect condition

The potted roses I ordered arrived well packaged and in perfect condition, as well as being larger plants than I have often received from other suppliers. I'm really pleased with them.

3 June 2026

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