Went to six different flooring places before deciding to go with Floor Street. Not only did they have the colour we wanted but the customer service was first class. Sean went above and beyond to make... See more
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Best Flooring Company In The World. 🌎🚀 In Sunday Times Top 100 List & Birmingham Women's & Children's Hospital Partner ❤️ Follow us on Instagram @floor.street
Contact info
United Kingdom
- 0333 038 3775
- help@floorstreet.co.uk
- floorstreet.co.uk
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Replied to 77% of negative reviews
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Spoke to Sean over whatsapp to organise…
Spoke to Sean over whatsapp to organise my order, he was incredibly helpful asnwering my questions and getting back very quickly. Have not yet got my flooring but customer service during the purchase journey was excellent.
DAVINDER
We had the pleasure to recently work with Davinder at Floor Street.
I must admit from day one when we were introduced to him at the showroom to several weeks down the line, the service we have received has been impeccable and faultless!
We just bought our new family home and the ideas that Davinder shared on interior design and the best flooring to match this really made a difference to our whole buying experience with Floor Street.
You can trust Davinder to give you the best ideas and expertise when it comes to flooring.
We highly recommend Floor Street and be sure to ask for Davinder.
Thank you team and look forward to working with you guys on our next project!
Sean has been a great help with my…
Sean has been a great help with my order, I was undecided on what stair runner I wanted but he has helped me make the right decision and sorted everything out for me to make the process run smoothly and even added a discount which I appreciated. Great customer service, always replied promptly to my messages and very professional and knowledgeable. I’m yet to receive my order as only purchased today so I will update my review when it’s arrived. Thank you again Sean.
Quick and easy service and answered all…
Quick and easy service and answered all my questions. Really happy.
Had a fantastic experience when…
Had a fantastic experience when ordering with floor street. I spoke to Sean who arranged my flooring and put this in storage till I needed it. It’s difficult to store materials when you’re renovating a whole house so I really appreciated it. Sean was fast and efficient in responses to me and above all very polite.
Great costumer service
We got our carpet and stairs runner yesterday and we’re very happy with our purchase. Davinder (Dava) has been very helpful with the items we wanted and answered our questions professionally without being too pushy. It was particularly helpful for us being able to exchange messages through WhatsApp as we got info quicker and we were able to phone him if needed. Thanks for the great service.
Outstanding Service
After searching various websites for laminate flooring and adding some to my basket, I was contacted by email by Sales Rep Davinder asking if he could help me further as noticed I hadn't completed my order. I thought this was such a lovely touch. Davinder was really helpful in helping me choose my flooring and gave me the confidence to purchase through Floor Street. Outstanding service and support, highly recommend.
Really happy!
Really happy with the price, the website was super easy to shop too. Love that they can store the floor which makes it easy whilst we are renovating!!
Exactly as described
Exactly as described, exceeded expectations
Great experience from start to finish. Special thanks to Davinder, whose customer service was excellent and responsive throughout. The flooring was exactly as described and exceeded our expectations. Highly recommend.
Davinder provided a 5* service
Davinder provided a 5* service, very knowledgeable on all types of flooring and gave us excellent advice for our project.
Great service by Davinder
Placed my order With Davinder he was a great help as we had been shopping around for a good while. Would definitely recommend.
Mr Davinder
Mr. Davinder was great in all advice and followed up in all questions.
Great service from Sean
A massive thank you for Sean for all his help with our recent order. He went out of his way responding late into Friday evening and early on Saturday.
5* customer Service- Desert Oak Herringbone
I ordered my Desert Oak Herringbone flooring through Davinder at Floor Street, and the service I received was outstanding from start to finish. Davinder was incredibly helpful, knowledgeable, and responsive, answering all of my questions quickly and making the whole process seamless.
The flooring looks fantastic, and I can't wait to get it installed. Delivery was quick, straightforward, and exactly as promised.
If you're considering new flooring and need advice on styles or products, I would highly recommend speaking to Davinder. His excellent customer service, product knowledge, and willingness to help made all the difference. Thank you, Davinder!
Davinder was really helpful in…
Davinder was really helpful in rearranging my delivery date by bringing it forward to align with my house Reno plans.
Thanks again
Davinder was great
Davinder was great, quick to respond, flexible and knowledgeable, a great experience!
Mellow helped me in the show room and…
Mellow helped me in the show room and provided me with detailed information and samples to take away. The WhatsApp customer service replied back promptly. My experience has been great and I would order again for sure. I can see why they have so much good feedback
Davinder Tiensa was a star
Davinder Tiensa was a star - super helpful, communicative and efficient. Thanks!
Amazing
Amazing! Ordered 60 square metres and due to us deciding last minute that we wanted to also do our utility room as we loved the floor so much along with the quality being outstanding.We last minute needed one extra box. I rung up and spoke to Lemar and asked if it could be delivered asap, he made sure it was next day delivery. He was professional and super helpful. Really highly impressed with Lemar’s customer service. A credit to the company and shows that floor streets staff prioritise customers.
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