Fleetistics - Fleet Management Consultants Reviews 39

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Product: Works as promised. Does almost everything we want it to do out of the box and is also customizable. Easy to Navigate, powerful, mobile-friendly. Support: Responsive to any issue big... See more

Rated 4 out of 5 stars

Lynn was able to walk us through the entire demo, setup, and operating experience. She had timely follow-ups, and was very knowledgeable. Always cheery. Fleetistics web service is a big leap in our... See more

Rated 5 out of 5 stars

Seriously, we looked at several options before deciding to go with Fleetistics. We took the leap of faith because of all the hands on training provided by Brandon and his availability to get answer... See more

Rated 5 out of 5 stars

Fleetistics staff works with you to customize their product to your needs. They provide the information that allows you to improve your fleet and driver performance dramatically. It is very easy to in... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

We have been American owned and operated since 2001, GPS tracking is our core business, not an add-on. We use our 13+ years of GPS tracking industry experience to improve our customers' productivity, safety, accountability, and profitability. The "5 Pillars" drive our daily actions - Productivity, Accountability, Compliance, Maintenance, and Integration.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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Rated 5 out of 5 stars

Quick and Efficient

The rep I have been working (Amy) with has been extremely easy to work with and very attentive and flexible with the needs of my company. Correspondence has been quick and efficient and thus far I have had no issues..

22 April 2015
Unprompted review
Rated 5 out of 5 stars

Fleetistics is a great product with GREAT service!

We changed GPS providers last year and selected Fleetistics as our vendor of choice and it was the right decision! The product is very sophisticated and the service is superior. Lynn Rios was/is a real help in working with us through the sales cycle and follows up periodically to confirm our satisfaction while Darryl Arnold is a real "Master" at training. Couple this with competitive pricing and they can't be beat!!

14 April 2015
Unprompted review
Rated 5 out of 5 stars

Good company for easy GPS fleet tracking

We use Fleetistics to track the vehicles in our fleet. The units are very easy to install and the pricing is reasonable for the peace of mind that you get knowing about what is going on with the vehicles in the field. Everyone at Fleetistics has been really good to work with.
Hopefully, they will build a mobile app for tracking the fleet from my phone soon.

14 April 2015
Unprompted review
Fleetistics - Fleet Management Consultants logo

Reply from Fleetistics - Fleet Management Consultants

You'll be excited to know that we actually do have a version of our software that works on mobile devices. When you get a chance, contact your account manager or Fleetistics support and we'll help you set it up! Thanks for your review, and we hope to hear from you soon!

-The Team at Fleetistics

Rated 5 out of 5 stars

Great Customer Service

Thanks Brandon! I have to say that it was not just your product and the pricing model but you and your sales method that played a large part in my decision to go with fleetistics. It means a lot to have a partner in business instead of merely a vendor.

26 March 2015
Unprompted review
Rated 5 out of 5 stars

Easy to do busubess with

Fleetistics has a very knowledgeable and friendly staff, they make working with them fun and easy. The online system is easy to use. I would recommend them over and over.

18 March 2015
Unprompted review
Rated 4 out of 5 stars

Initial set-up and follow up.

I have had wonderful service from the sales person, customer support and help desk. The company is very thorough in making sure you understand the price of the products and which products you need depending on your application. The one-on-one training after you receive the products is great. They help you set-up your system and reports so you don't have to spend a lot of time each day. I would have given them 5 stars if one of the tracking devices didn't have to be replaced within the first few weeks. I would definitely recommend them to others.

9 March 2015
Unprompted review
Rated 5 out of 5 stars

Brandon Santiago is your GO7 man

Seriously, we looked at several options before deciding to go with Fleetistics. We took the leap of faith because of all the hands on training provided by Brandon and his availability to get answers quickly.

Brandon was very patient with all the questions and hasn't stopped providing excellent service for the past year. We just added two more units and our savings for the fleet and the company have passed our expectations.

4 March 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Being new to Fleetistics my representative Marya Sullivan was extremely helpful in guiding me through the website and how to access areas most important our company needs. Everything was explained to me and if I have any further follow up questions their website has a video explanation of any other assistance I may need.

3 March 2015
Unprompted review
Rated 5 out of 5 stars

Highly Recommend This Product!!

It is a vast world of many options when deciding on which GPS tracking product to add to your fleet. After speaking with Brandon it was a easy decision. From the low pressure sales to the thorough presentation I was sold by the end of the conversation. Everything to date has gone the way he said it would and the support after purchase has been amazing. If this is how the future remains we will be customers for life.

27 February 2015
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!!

We recently changed over to Fleetistics and we are completely satisfied with their service. One individual I would like to Thank is Brandon Santiago
Senior Account Manager. He has been completely responsive and extremely helpful with the hard questions as well. Thank You again! Highly Recommend!!

11 February 2015
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone and everyone!

Everyone at Fleetistics has been more than wonderful. The devices were easy to install and the system was easy to learn. Our account manager Brandon is always available to help us out and everyone we have worked with has been professional and friendly. Can't say enough good things about this company!

20 January 2015
Unprompted review
Rated 5 out of 5 stars

Fleetistics gives you the ability to manage your fleet and identify your problem area easily.

Fleetistics staff works with you to customize their product to your needs. They provide the information that allows you to improve your fleet and driver performance dramatically. It is very easy to install and maintain. Reports come by text or email as frequently as you need them. Custom reports are no problem. Always know where every vehicle is and how that driver is performing. As a user for over five years, we could not do without it!

13 January 2015
Unprompted review
Rated 5 out of 5 stars

The Best Customer Service and Support

I wish all companies had the customer service and support that Fleetistics offers to their customers. Their product is so much more user friendly than another GPS product we had in the past. I would highly recommend Fleetistics!!!

12 January 2015
Unprompted review
Rated 5 out of 5 stars

Would recommend to any company

My company's experience with Fleetistics has been 100% positive. Not only has our GPS system help us achieve the monitoring of our fleet we always have full support from fleetistics with any minor question we have. The interface is very easy to learn and use, especially with the extensive online training sessions that are offered.

9 January 2015
Unprompted review
Rated 5 out of 5 stars

Great Product, Great Customer Service

Everything we have wanted in a GPS company. Units are easy to install, website is user friendly, we can track which customer each tech is at and how long they were there. Also like that it notifies us of after hours usage, as well as any mechanical issues.

9 January 2015
Unprompted review
Rated 5 out of 5 stars

Every business should have GPS

Since we have installed the GPS is has made a big difference. We are now able to let our customers know where the technician is and when he will be there which makes the customer happy. It has allowed us to keep better track of our technicians and there hours so we are saving money on payroll. We are very happy with Fleetistics and our account manager who always is willing to help out with any questions and walk us through any of the GPS functions.
We would recommend Fleetistics to anyone who is looking to improve there business customer service, save time and money.

30 December 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Product, Support, Training & Customer Service

Product: Works as promised. Does almost everything we want it to do out of the box and is also customizable. Easy to Navigate, powerful, mobile-friendly.
Support: Responsive to any issue big or small until it is solved!
Training: Video tutorials, webinar's and phone walk-throughs.
Customer Service: Easy deployment, can always get someone on the phone.

Highly recommend!

29 December 2014
Unprompted review

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