Fleetistics - Fleet Management Consultants Reviews 39

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Product: Works as promised. Does almost everything we want it to do out of the box and is also customizable. Easy to Navigate, powerful, mobile-friendly. Support: Responsive to any issue big... See more

Rated 4 out of 5 stars

Lynn was able to walk us through the entire demo, setup, and operating experience. She had timely follow-ups, and was very knowledgeable. Always cheery. Fleetistics web service is a big leap in our... See more

Rated 5 out of 5 stars

Seriously, we looked at several options before deciding to go with Fleetistics. We took the leap of faith because of all the hands on training provided by Brandon and his availability to get answer... See more

Rated 5 out of 5 stars

Fleetistics staff works with you to customize their product to your needs. They provide the information that allows you to improve your fleet and driver performance dramatically. It is very easy to in... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

We have been American owned and operated since 2001, GPS tracking is our core business, not an add-on. We use our 13+ years of GPS tracking industry experience to improve our customers' productivity, safety, accountability, and profitability. The "5 Pillars" drive our daily actions - Productivity, Accountability, Compliance, Maintenance, and Integration.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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Rated 2 out of 5 stars

We have been using Fleetistics for a …

We have been using Fleetistics for a little over a year now. Although, I can not complain about the "MyGeoTab" platform they currently have us on, I have to rate them with only two stars due to their staff. There staff is very inadequate, and make any type of communication with them the equivalent of pulling your teeth out. Something as simple as switching out or installing their equipment can be a nightmare due to their lack of communication and thought process. Many times I am left scratching my head on how these people function on a daily bases.

11 January 2018
Unprompted review
Rated 5 out of 5 stars

I agree with everyone's review of …

I agree with everyone's review of Fleetistics. We should have done this sooner. We allow our employees to take their vehicles home, since they are on call 24/7. When calls come in, we dispatch the closest person. Saves time, increases productivity, and saves the company money

13 July 2017
Unprompted review
Rated 5 out of 5 stars

Best Price on the Market

If you're looking for the best pricing, you might as well stop here. Fleetistics was by far the best on pricing, and the most flexible. The system is very easy to use and does exactly what it's supposed to do.

7 March 2017
Unprompted review
Rated 5 out of 5 stars

Wish we had done it sooner

We are new users but so far we are very pleased with the details the system provides and with the ease of using the system. We can definitely see the benefits relating to safety and cost reductions, we just wish we had started years ago.

19 December 2016
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

Loving Fleetistics! We had some issues with our truck being a bit older, we had to get a professional to install our tracker, but Brandon (our account consultant) has been there every step of the way. From setting up an appointment for an installer to come out, to checking in less than a week later to make sure everything is up to par. We as a small business appreciate the great customer service and the help that is always available. We are forever customers of FLEETISTICS and give kudos to our account consultant for someone we can always count on to answer any questions or concerns we have. We have already seen one of our drivers go from 20-40 hours of overtime each paycheck to only 5 this last paycheck. We are not only saving money but we are saving time which means more business! Its a no brainer when it comes to FLEETISTICS and we couldn't be more happy! Thanks again guys!

15 October 2015
Unprompted review
Rated 5 out of 5 stars

Helped us to optimize our Fleet size!

The Fleetistics program is a great tool and it has allowed us to understand vehicle utilization at the our facility. Senior Leadership can now make more informed decisions about the future of our fleet. The Fleetistics program along with the excellent customer service have exceeded our expectation and we would highly recommend there program to companies that are interested in understanding how to right size there fleet.

- Curtis

29 September 2015
Unprompted review
Rated 4 out of 5 stars

Outstanding Customer Service but a few website bugs

Lynn was able to walk us through the entire demo, setup, and operating experience. She had timely follow-ups, and was very knowledgeable. Always cheery. Fleetistics web service is a big leap in our fleet management. Ease of use is impressive, but it also includes a lot of deep analytics and settings for anything we can conceive. There's even an API that we're planning to use to integrate with our operations software in the near future. Training was smooth. Only issues we've run into are: 1) the website seems to run best on Google Chrome only. 2) some of the minor website functions seem broken like cart checkout and password Reset

15 July 2015
Unprompted review
Rated 5 out of 5 stars

Great experience with Fleetistics

The entire process from the introduction to the implementation to the training has been exceptional. The system has been easy to navigate and you all have provided excellent customer service with responses to my questions answered within an hour of me sending my email. Thanks to the entire team for being a pleasure to work with.

14 July 2015
Unprompted review
Rated 5 out of 5 stars

Matched my company needs exactly

The sales staff was great. Guided me to the best product for the best price. All products arrived quickly and install was a breeze. I have been up and running for 4 weeks now and find the product interface easy to use. Training modules are a plus. Would definitely recommend Fleetistics.

11 July 2015
Unprompted review
Rated 5 out of 5 stars

Fleetistics has been a pleasure to work with.

Prorate Services has been a customer of Fleetistics for 8 months. The service has been courteous and prompt. One of the very best parts of working with Fleetistics is Brandon Santiago. He has returned my calls quickly, even when he was on his vacation. I can always count on a quick solution to any problem we may have when I call Brandon. I would recommend Brandon & Fleetistics to anyone. Kristi Brunes, Prorate Services, LLC, Stratford, SD.

10 July 2015
Unprompted review
Rated 5 out of 5 stars

A premier fleet management company.

If you have a need to manage your large or small fleet with ease, stop looking. You have found everything you will ever need in one dynamic company. Our small pest control business started using Fleetistics in 2010 and have been more than satisfied with every aspect of their service. As we grew, they grew. As technology got better, they got better. The only thing that never changed was the customer service. I can get my account manager Brandon Santiago on the phone any time I need him, and he always responds quickly to emails and special requests. I highly recommend you do business with this company. You will never regret it!

10 July 2015
Unprompted review
Rated 5 out of 5 stars

Great Products/Great Service

This is a great company that offers great hardware, and telematics systems, but most importantly is backed by a great team of individuals always ready to offer the highest level of service.

Big thanks to Brandon Santiago in Sales, to Marya Sullivan in the training department, and the technical support department for always going above and beyond to meet our demands or solve any issues that come up.

30 May 2015
Unprompted review
Rated 5 out of 5 stars

Trustworthy, excellent customer service

I have been very pleased with the professionalism of this company from the beginning interaction with the sales department to the customer service, training and technical support after the devices had been installed. As a small business owner, I had questions and concerns related to long term commitment and contracts. I received straight forward honest answers.

29 May 2015
Unprompted review
Rated 5 out of 5 stars

Lynn Rios

We have been very happy with our account manager Lynn Rios. Once we made the decision to use Fleetistics we were about to start our farming seasons and had very little time to get a large percentage of our fleet installed. Lynn had to adapt to multiple problems/issues that came up and she got us though them all in time. We are happy with the product and Lynn has been great. Her quick responses and professionalism are very appreciated. She has coordinated everything about or transition perfectly. We are very grateful for Lynn's help.

27 May 2015
Unprompted review
Rated 5 out of 5 stars

Customer Service & Functionality

Fleetistics' product is very functional and provides everything that we were looking for. We had originally, surveyed and reviewed 5 different platforms and decided Fleetistics was our best fit. However, the best part of our new Telematics solution is the customer service that Fleetistics provides. They have been available whether via phone or email. There responses have been patient and thorough, guiding me towards full understanding so that I may fully utilize the service. I am happier than ever with our selection and growing partnership.

12 May 2015
Unprompted review
Rated 5 out of 5 stars

Features, Service, and Quality -- Fleetistics has all three!

Our team is working on a project to equip three separate fleets with telematic tracking capabilities to monitor safe driving behaviors. In deciding to choose which vendor to go with, we vetted 10 companies, shortlisted 3 and ended up pilot testing 2--one of which being Fleetistics. Our experience with Fleetistics has been spectacular. The telematic devices work seamlessly, the user interface is easy to use and intuitive and just about everything is customizable. And the other thing that puts Fleetistics in a league of their own is their customer service and support. Our account manager, Lynn Rios (who has been our contact since day 1), has gone out of her way to make sure we got all the information we needed as fast as possible to make the right decisions for our project. We had a technical problem arise in our implementation and she and the team found an extremely elegant solution within days of requesting it. Someone please give Lynn a raise! Also, their training materials and trainer (Marya Sullivan) are easy to access and have been helpful in getting our teams up and running.

I can't speak highly enough of the level of service and product quality the company provides. Our experience with Fleetistics has not been a purely commercial relationship where "we" buy something "they" sell--they've become an indispensable partner and resource in our project. I would not hesitate to recommend their services to anyone.

30 April 2015
Unprompted review

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