flatfair Reviews 2,875

Very easy steps, clear instruction including demonstration video, and easy payment method for making a deposit via credit card. One suggestion, it would be great if the balance invoice for the fir... See more

Straight forward and clear process with both option for a traditional deposit scheme and zero deposit option both clear available. No pressure to buy either way and all cost clearly shown and explaine... See more

It was relatively painless. It seems like a sensible option for those who haven't got 5/6 weeks of deposit lying about. They don't take AMEX, which was disappointing.

Flat fair was informative every steps of the way, at busy time moving was very helpful with up to dates information. Which makes moving a lot easier, And stress free.

Mr Michael Mackay was a great guide. He was reachable by phone and responded to emails promptly. His knowledge and assistance led to successfully completing all steps of signing the documents and... See more

Great idea, especially with the cost of living crisis. This has really helped my family. The money we’ve saved will go towards hiring a removal van, some much needed new furniture and a takeaway on th... See more

I knew nothing of the non-deposit schemes before Flatfair, even though I grew up in rented accommodation. I'm still a little dubious and wait to see what happens when I move out. The process itse... See more

The rapt attention given to us. Your time and understanding throughout the process is highly appreciated. Thanks to your team for assisting us in renting the property. Thank you to the landlord and... See more

Flatfair is an excellent facility which creates a less expensive option for paying a deposit. My costs initially would have been £636 but working with Flatfair reduced it to a mere £184 (Including VA... See more

Very easy to complete the process and whilst there is nothing paid back when the tenancy ends it saves a significant cost at a time when finances are already stretched.

After speaking to the agent Dean, who completely explained things with me and go through some fine details, I am happy with the process of who they are.

I loved the flat fair rate as it's very economical and helps tenants in diverse ways of using money for others things possible all things being equal. I will then recommend all and sundry to adhere to... See more

Flatfair is a quick and easy process which I really liked. However, it remains to be seen how anything else works, and I will have to return to this review once I do. For now, it is 4-stars, but to... See more

This method helped me save £1,500, and I’m really, really impressed with the performance and how easy the registration process was. I’m so grateful!

Your company made the entire process of renting the house seamless and stress-free. From start to finish, your professionalism truly stood out. ​Your team was consistently punctual, courteous,... See more

Amazing. Instead of having to use a full deposit I was able to keep that amount for other purposes so it was a financial relief

Stress free letting process. The agency was very supportive and understanding. I really recommend them as I'm happy with their services. I'll definitely recommend

Flatfair seems to me to be a scam. Your payment method choices push toward the non-refundable deposit. I was able to use a Visa card for the non-refundable payment, but not for the traditional depos... See more

Wow, so simple. Renting is often hard, too hard, but Flatfair made it easier and reduced my upfront costs, great stuff.

This is meant to ease deposit payment to people who can't afford payment upfront, but in the long run, you are paying much more, especially if you plan to stay on for more than a year while also payin... See more

It was so easy to complete and nothing complicated standing in your way which you don't normally find

This Service makes things a lot easier starting off with a first time Rental. Highly recommended

Flatfair deposit was a useful option for me as a responsible tenant. I pride myself on looking after my rental properties, and it was great to avoid paying out a huge deposit in advance of moving in,... See more

Really quick and smooth. Like the flexibility they offer, particularly at a time that is already stressful

Good services and specially thanks to Harry for good guidelines , informations and supportive. Many thanks by

Flatfair makes moving into a new home hassle free. It was a good experience using flatfair. :)

The process went completely wrong. It should be far more transparent from the outset. I was only informed of the cost at the point of payment, which is unacceptable. This information should be mad... See more

Flatfair is great, secure, smooth and easy to complete, easy steps and support is always available.

I took out a no deposit scheme with Flatfair via my property management company and I deeply regret it. I was sold on the concept of ease and straightforwardness for both landlord and tenant. If... See more

It clear explanation and easy to get to know. Payment is very simple and beneficial for tenant.

Flatfair markets itself as a deposit alternative, but in reality, the product is not an insurance policy and is not regulated by the FCA. This leaves landlords with far less protection compare... See more

Very nice experience gaining my new property simple and easy. Lots of help if I needed it.

I had a great experience which was fast and easy to navigate.

Stress free low initial spending on rent considering I high cost of moving.

Love this option as it is better than paying a deposit. It saves money and ia easy to set up.

I feel, in my humble opinion that the name this company operates under is grossly misleading. The situation was that a female(21yr old) family member had rented a room t... See more

Very easy quick service, fully explained and no pressure given

Easy transaction, great service. Best follow up a person can have.

ZERO stars! It's awful how my landlord asked for more than £1500 to replace a worktop because there was a hairline crack on it. I managed to prove, with video evidence, that it was like that when I... See more

it was a smooth experience. everyone on the phone was open honest and helpful.

Easy to follow process that takes all the stress out of these things. Highly recommend.

The service was quick and easy to use and the support team are amazing and very helpful.

I got all the information that l wanted and also the explanation that I needed

Despite initially receiving really poor service from the housing agency. After leaving a review flatfair got in touch with me 2 days later and resolved the issue accordingly. They were extremely under... See more

My tenant moved out, leaving scuffs on the walls and a dirty flat. When I paid £216 for cleaning, he disagreed with the sum and it went to an adjudicator, who lowered the price he paid to £140 for bo... See more

Very helpful, very fast react on any type of queries. Thank you for all support.

I had a seamless experience using the platform to setup and make the zero deposit payment. They offer significant advantages that ease the renting and subsequently moving process. Note: while it... See more

Flatfair explains everything clearly and the process was straightforward and easy to follow. Overall, it worked well and I didn’t run into any problems.

flatfair made the whole renting process much smoother and less stressful. The platform is very easy to use, everything is clearly explained, and the steps are straightforward from start to finish.... See more

Easy walkthrough lots of explanation. Details need to be spot on which is good verification. Good idea saved a lot of hassle.

Easy to sign up and get logged in. Very easy website to follow and understand.

Platform is good helps in avoiding financial burden on the tenant.

Not all it's cracked up to be but when your between a rock and a hard place with a vast demand for rent and deposit and your still paying elsewhere as well sometimes you just have to use what ever met... See more

I would rather pay a bigger deposit knowing I'd get it back at end of tenancy

I took out flatfair. The tenants disconnected the bathroom fan dryed clothes indoors . Photograghic evidence and emails to the tenant were done, so everything is time stamped. The tenants lef... See more

Easy to access, Customer service was friendly and helpful

Just got know flat fair but I discovered it is a good platform. Everything you need in one place.