Rentigo Reviews 23

Proffesional. Very good experience.

Ali Shan was a great help when we were trying to move in. He was very patience with everything and guiding us properly throughout the process.

I recently rented a house through this rental office and I like the service they provide. They did everything from signing in to entering the house very smoothly. The staff is very cooperative, trustworthy and reliable. I recommend if anyone looking for a house or a flat must contact rentigo , thanks.

recently rented an apartment with the help of this agent, and I’m genuinely pleased with the service. They were responsive, transparent and very patient in answering all my questions. The entire process was smooth and well-organized. I felt comfortable and well-guided. I definitely recommend their services

I am genuinely upset with how this whole situation was handled. I paid a holding deposit for a place that I was told was ready. When I went to see it properly, the building was not finished at all. There were workers above me and around me, loud noise, dust, and things that looked unsafe. I did not feel comfortable living there and I honestly do not think anyone would.

I tried so many times to get clear updates. I asked for a list of what was still being worked on and I asked for regular updates. I kept getting ignored or sent the same short replies that told me nothing. Ali was the person I was dealing with and he was extremely unprofessional the whole time. He spoke to me in a way that made me feel like I was bothering him just for asking basic questions. I never felt respected at any point in this process.

In the end I could not move in. It was not safe and the disruption around the flat would have made living there impossible. Even after all of that, my holding deposit has still not been refunded. I paid for a place that was not ready and I ended up losing money.

This whole thing caused me a lot of stress and it has taken up so much of my time and energy. I had to pay for storage and extra accommodation while trying to deal with all of this. I do not want anyone else to go through what I went through. Please be careful with this company.

great service and love the GR package they offer

The person who came was so friendly. After he had done his job, he explained to me about my boiler, and he told me about the things, that I don't know to this moment. About the agency: you need to have permission from all landlords for an emergency situation, hot water in cold weather is an emergency. The tenant does not need to wait nearly a week to resolve that problem. Problems with: Water, electricity, heating should to resolved for a few hours

Highly recommend rentigo I have been renting with them for around 6 years now and I have never had a problem we have recently decided to upsize in property and rentigo have always kept me up to date with the property's they had on the market that suited me , they never bother me with anything unless needed and because of this I wanted to make sure I stayed with them when going to my next property
Highly recommend

This is the worst service I have ever experienced in my life, they refuse to refund our advance payment, their manager also said we should go to any length to do whatever we like, the case was reported and they still refuse, until they got suspended, that’s was when the money was paid back after 4 months. They can mess with your mental health 😡😡😡.

Imagine replying to our review, all the bills was sent, in fact PSR confirmed this with them, there were emails stating that, Even the landlord have to take the property from them because of their service also informed the, they have to pay us, to even make matters worse, the property was rented to another tenant from different agency once we moved out. They wanted to get the money and did not want to leave it. If they were not suspended, they won’t have paid the fund, they were also been informed they will be charged to court.

Whaooo, Saying we are looking for excuses, First the question is this, Utilities bill this days are done online such as council, utility and Electricity, at least someone staying in the UK knows, that once moving house, you call the utilities companies and council and they will move your bill to the next house, all this were sent to them, which they confirmed.

Secondly, The Landlord took the property from them because of their service and send them an email that all funds should be refunded as a new agency has been in charged of the property, which when we even called the landlord back about the refunds, he said they don’t have any right on the property and our money should be returned as everything was sorted.

Lastly, they sent a confirmation email that the refunds will be sent at the end of June which was not sent and when asked, we were been informed to go to any length that they won’t refund the money, that’s why PSR have to get involved.

We have all the records here, wish there is a upload option, to upload all this evidence 😡😡😡

Awful customer service. This company ignores my emails and has done nothing but make me lose money and waste time. I would not recommend this at all for anybody who is looking for a property dealer.

I had a fantastic experience working with Rentigo] as my rental agent. They were professional, responsive, and incredibly helpful throughout the entire process. From the first viewing to signing the lease, everything was handled smoothly and efficiently.

They were always available to answer questions and went above and beyond to ensure I found the right place. I highly recommend Rentigo agents to anyone looking for an stress-free rental experience!

The face to face service provided by Junaid was second to none. The portal was easy to use and the efficiency behind finding a tenant and having everything in place was superb. One improvement I would say would be the quality assurance process when ensuring all documents are uploaded. However, I would recommend to any landlords or tenant looking to rent out a property. Looking forward to working together in the future!

As a landlord I have been a customer of the company for around 10 years . I have always found Jay and all of the staff very professional and proactive . Issues are always resolved swiftly and efficiently.

Best estate agent in grays their service and honesty impressed me .

Excellent service highly recommend 5/5

I couldn’t be happier with the service and professionalism of the sales team, especially Jay, who paid attention to the smallest details. Everything was easy and straightforward through the online system. I didn’t have to go out, except when I needed to hand over the house keys. Additionally, my payments are always on time every month. I can’t fault these guys—thank you so much!

First time I have used Rentigo and I am really pleased with there professionalism nothing is to much trouble ,if I could give 6 stars I definitely would

Very thorough, made my life easier.

Thank you so much to Rentigo .I am very pleased which I choose that agency kind people professional work.Thanks you again for your truth and experience.