The only downside to ordering off flabelus is the insane cost of returns. €12 is so expensive, or €8 if you’re exchanging an item is a lot seeing as the shoes are quite expensive themselves. Seeing as... See more
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Quick easy order and shipment.
Quick easy order and shipment.
I wish you would bring back the black patent leather mary jane's.
Very beautiful and comfortable shoes
Very beautiful and comfortable shoes, great quality, very quick delivery! Exceeded the expectations!!
Stunning shoes but Lucrecia comes small
I ordered the popular burgundy colour Lucrecia style in 41 which says it is a UK8 according to their size chart. However I found these so small, at least a whole size so I sent back to exchange. The exchange procedure was very easy and quick though and my new size 42 is now perfect! 42 says it is a size UK9 which I have never been in my life, so I can definitely say this style comes small for me. The 41 felt more like a UK7. Hope this helps someone out there!
I made a mistake with the order and…
I made a mistake with the order and asked to cancel 2 minutes after placed I was told I’m I have to wait until I get the shoes, had to wait 2 weeks or so then when I asked for refund I had to pay shipping and extra fees and then got my refund in store credit. I had 4 pairs from you but this incident made me sure I will never return
Missing Paid Order
Missing Paid Order
I received my second order of a single pair of Flabelus Navy size 41 but failed to receive my first order of 3 pairs of Flabelus Yellow/ Black/ Navy. Could you follow up on this delayed delivery please?
Thank you
Jenny Macmillan
6 Bowman Terrace . Sunshine Beach
QLD 4567 Australia
They are great to walk in
I love your shoes.
Great experience
Quick shipment and wonderful product as described. Order one size larger
The best and most comfortable shoes!!!!
I visited the store in Paris and…
I visited the store in Paris and everyone there was so nice and helpful. I love the shoes I purchased and I even bought a few more pairs after I returned home. They are so cute and comfortable and I love all the happy color combinations!
Amazing customer service
They went above and beyond to help me with a complicated request they could have easily said no to
It was a good experience!!
It was a good experience, the site is easy to use and, my flabelus were delivered on the promised date and they are beautiful and comfortable, love them!!
Love my shoes of which I ave several…
Love my shoes of which I ave several pairs and have bought several pairs as gifts. My only concern has been: my light colored velvet pair got wet when I was caught unexpectedly in the rain and the burgundy dye bled onto the velvet and could not be repaired. Another pairs sole separated and needed repair These things could probably be remedied. Otherwise I live in them
quality product
Initially, when I bought the first pair of ballerinas, I needed to change the size. The staff helped me via email and was very helpful. The change was made and I received the new product, one size larger. Now it is comfortable to wear with socks. The quality of your shoes is excellent and the fit is very comfortable. The appearance and the colors are also completely representative of the photos. Congratulations! I was very pleased and I will definitely buy again.
Comfortable and beutiful
I got a pair in February and felt in love, so I got a different model and color as they look great with any outfit and also got a pair for my mom, for Christmas.
Shoes were really nice but I exchanged…
Shoes were really nice but I exchanged them for a bigger size and I ended up receiving them after almost a month. I also had to send an email in order for my second pair to be send
shoes damaged
Good morning,
I bought a pair of Wendy, but in two weeks they got damaged. I alredy try to send an email complaning, but the email adrees is not the correct one and I don't know to here I should send it. Could you so be kind and help with this.
Thanks
They are amazing shoes
They are amazing shoes! The only thing I would do is put more holes on the strap for those like me that have thin feet.
From 10 September 2025
From 10 September 2025
I didn’t receive my order until now !!
Worst experience everer
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