Fix Screens Reviews 

109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast repair times, helpful recommendations, and friendly communication provided by the team throughout the entire process. Many people are thrilled to discover that their previously damaged smartwatches and cracked screens look completely brand new, functioning flawlessly once safely returned. However, some customers also noted minor issues such as leftover residue on the device, the lack of a strict waterproofing guarantee, or occasional functional glitches following the completed service. Some reviewers pointed out that devices might not be fully waterproof or could experience minor operational quirks after being fixed.

What people talk about most

Product

Reviewers mention positive feedback about product quality and repair services. Customers report that their... See more

Service

People report positive experiences with service, highlighting clear instructions and smooth processes.... See more

Quality

Consumers find quality to be positive, consistently reporting that their repaired devices work perfectly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't usually do reviews but I don't usually drop my Garmin and crack the screen and agonise over replace or find a repair. Found Fix Screens and took a chance - delighted! Dispatched on Monday - re... See more

Rated 5 out of 5 stars

Fast service and great comms, after review my item was not repairable but these guys tried, I promptly received a full credit less small postage cost, the item arrived back quickly. Overall excelle... See more

Rated 5 out of 5 stars

Replaced a Garmin Vivoactive 4 screen I cracked several years ago! Tired of looking at the crack and having bought an upgrade I decided to get the screen fixed. Competitive price (compared to Garmin!... See more

Rated 5 out of 5 stars

Great experience using this company to replace my broken fitbit screen. Instructions for sending off were simple and straightforward, they confirmed by email that they had received my watch and kept m... See more


Company details

  1. Repair Service

Written by the company

We are two young professionals aiming to transform a mysterious back room industry into a trustworthy online service provider backed by real life reviews rather than promises


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(109)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Watch repair

Very honest and reliable business. Sent my watch in for a replacement screen but it only required a new screen protector and I was refunded the difference. I would use these guys anytime

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Smashed my screen on my fitbit

Smashed my screen on my fitbit. Search for somewhere that could fix and Fix screens appeared on the search. Was cheaper option then buying a new one so I went ahead. Excellent customer service from start to finish. They kept me updated from the moment I purchased a screen fix on line all the way through to them posting my fitbit back to me. Thank you so much, fix screens, I was lost without my fitbit and to be honest I couldn't of afforded to buy a new one.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

My Garmin watch screen was cracked and…

My Garmin watch screen was cracked and crumbling at the edges. I researched repairs and found this company. Watched returned quickly and perfectly repaired. I would recommend, I was kept up to date throughout the repair.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Reliable Company.

Excellent service from this company. From confirming my model of Garmin before accepting the order and returning a well packaged fully repaired watch within a week of me posting it to them. I would certainly recommend.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Fix Screens did a fantastic job fixing my watch after I'd broken the screen falling on a run. The turnaround was incredibly quick and they had excellent communication throughout the process. Three days after my watch arrived at Fix Screens it was back with me good as new!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with these guys

Great experience with these guys. They sent clear instructions on sending a watch back and explained the process. Once the watch was received, they confirmed receipt and once once the watch was returned, they did the same keeping me updated throughout all stages of the process.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Fix Screens

The company does exactly what is says on the tin. They tell you when the watch has arrived, timescales, when it is posted back. Which was all done within 4 working days. I can’t recommend them enough. They were great.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Garmin Screen Repair

Excellent service for my Garmin screen repair. Screen was misting up underneath. Instructions really clear as to how to send my watch off. Email notification to say my watch had been received. Very quick repair turnaround and my watch was received and returned fixed effectively. Cannot complain. All round very god service.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I accidentally cracked the screen of my Fitbit Sense 2.

Was kept up to date the whole way through from payment to return postage. The watch works perfectly, you couldn't tell the screen has been replaced. Fair pricing. Would definately use again

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with Fix Screens

My Huawei smart watch had been out of action for some time due to a non-functioning screen. I had considered buying a new one to replace it but didn't relish the £200-plus price tag. My repair at Fix Screens cost me £70 plus postage and it was returned a couple of weeks later in perfect working order. Excellent service. Highly recommended.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Fast service and communication! Would recommend

Using Fix Screens was a easy and reliable experience! The team communicated promptly and clearly all the way through with both automated and bespoke/direct messages when needed. Ultimately, my watch’s internal mechanisms were broken so it wasn’t able to be fixed at a sensible cost, but the team advised me on all my options and refunded the advertised cost of the replacement screen. I would definitely use Fix Screens again in the future, and recommend to anyone!

21 November 2024
Unprompted review
Rated 5 out of 5 stars

1st Class Service from Fix Screens

A flawless service from start to finish. I sent my Huawei GT3 watch for repair on on Monday 7.10.24 and it was back with me on Friday 11.10.24. It has been repaired and is like new. The process was 1st class and communication throughout was superb. Thanks!

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Refund

Actually, they were unable to repair my Garmin watch, more than just the screen broke when I dropped it and just refunded me in full immediately. Excellent service

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

My watch screen was repaired quickly. The quality of the repair is great it looks as good new. I was kept informed of the progress of the repair. The price was reasonable. I would definitely recommend.

1 September 2024
Unprompted review
Rated 4 out of 5 stars

Efficient

Fast, kept in contact throughout the process, great repair and less expensive than a new or replacement watch. Only thing I’d add is if you use your watch for swimming or water sports may not be the best solution as they understandably cannot guarantee waterproofing.

12 August 2024
Unprompted review

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