Fix Screens Reviews 

109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast repair times, helpful recommendations, and friendly communication provided by the team throughout the entire process. Many people are thrilled to discover that their previously damaged smartwatches and cracked screens look completely brand new, functioning flawlessly once safely returned. However, some customers also noted minor issues such as leftover residue on the device, the lack of a strict waterproofing guarantee, or occasional functional glitches following the completed service. Some reviewers pointed out that devices might not be fully waterproof or could experience minor operational quirks after being fixed.

What people talk about most

Product

Reviewers mention positive feedback about product quality and repair services. Customers report that their... See more

Service

People report positive experiences with service, highlighting clear instructions and smooth processes.... See more

Quality

Consumers find quality to be positive, consistently reporting that their repaired devices work perfectly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't usually do reviews but I don't usually drop my Garmin and crack the screen and agonise over replace or find a repair. Found Fix Screens and took a chance - delighted! Dispatched on Monday - re... See more

Rated 5 out of 5 stars

Fast service and great comms, after review my item was not repairable but these guys tried, I promptly received a full credit less small postage cost, the item arrived back quickly. Overall excelle... See more

Rated 5 out of 5 stars

Replaced a Garmin Vivoactive 4 screen I cracked several years ago! Tired of looking at the crack and having bought an upgrade I decided to get the screen fixed. Competitive price (compared to Garmin!... See more

Rated 5 out of 5 stars

Great experience using this company to replace my broken fitbit screen. Instructions for sending off were simple and straightforward, they confirmed by email that they had received my watch and kept m... See more


Company details

  1. Repair Service

Written by the company

We are two young professionals aiming to transform a mysterious back room industry into a trustworthy online service provider backed by real life reviews rather than promises


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(109)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy client

Really happy with the repair to my wife's watch (Garmin Venu2S). Accurate and clear communication at all stages. Hopefully we'll not have to use the service again but would not hesitate to do so should the need arise.
Repair cost £99, new watch £300+

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , ordered a new battery for my sisters Samsung galaxy smart watch fitted it works a treat , delivery was very quick great communication, would definitely use again . Thankyou.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

A really well organised set up.

A really well organised set up.
Easy to return my device with its broken screen.
Received it back, beautifully repaired and well packaged. Very efficient. Many thanks.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Repair to Garmin watch glass was made quickly and I'm very happy with the result. Good communications at every stage of the process. Highly recommended. Thanks.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Screen repair

I sent my Fitbit in as it had unfortunately smashed after landing on a marble floor. I received emails throughout the process to update me on the progress of my watch and received it back very quickly. The new screen looks amazing and works really well. A very fast and efficient service.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Go PRo 11 Screen Replacement

My Gopro 11 back screen got smashed so i needed it replaced.

I emailed Fix Screens and they replied with in an hour answering the queries i had.

It was posted and recieved the next day. They said it could be a 4-5 day turnaround but i came back early and it is working like new and you wouldn't know that the screen has been fixed.

I will definately use Fixscreens again and would reccommend them to anyone needing a Go Pro screen replacement. Very proffesional and always in communication throughout the process. 5 out of 5 for service and quality of job.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, I would recommend in a heartbeat. Fast, good communication and great value for money. Really grateful not to have to buy a new watch after smashing my screen. Would 100% recommend. Thank you!

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick turn round repair to Garmin smartwatch

Emailed fix screens to get a quick response & details of the repair. They emailed once it arrived then carried out the screen replacement on my Garmin watch in less than 3 day. I was emailed to say it had been repaired & was due for despatch back to me. The watch lokk as good as new. Really pleased with the service

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Good, durable repair

About a year ago - sept 2024, my Garmin 245 screen had gone peculiar, showing just a load of horizontal lines. Fixscreens replaced with a new screen which looks very smart and makes watch look like new. I emailed some questions before placing the order, to get a feel for the company. I received a full and helpful reply the same day. The price seemed very reasonable (I see it is now £5 cheaper), considering cost of a new screen and the expertise for fitting. A free screen protector was offered for me to stick on - I think that has been very worth while as I have not been particularly gentle with the watch. It is now July 2025 and the repair has stood test of time. I have no hesitation in recommending these chaps to fix your smart watch. They deserve to do well.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Super fast and really responsive

Super fast and really responsive. I was gutted to break the screen of my Garmin Edge, went into panic mode as I have an Ironman round the corner. The team gave me the confidence to get it fixed and in a quick turn around.

They delivered and I tested the device last night and it works perfectly, if not even better than before!

Would 100% recommend.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Really simple to use

Really simple to use, really helpful advice and straight forward sending out and back process. Helpful advice and warning on swimming use post repair. I was given the option of a new strap and a screen protector which I took up for both. Both additions were excellent. Great watch face repair, looking like new, screen protector and replacement silicon strap were all excellent. Thank you - would use again and highly recommend!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Don’t give up on the watch!

After a heavy fall, I really thought my Fitbit Versa 4 was a complete write off given the damage. So I was delighted to find the Fix Screen guys who specialise in repairing the Fitbit range. Rather than forking out for a costly replacement I took a punt and booked their screen repair service. Communication was friendly, easy and clear from the off. The whole process went smoothly from start to finish and within a week I had the watch back looking good as new and functioning perfectly. Very happy and would definitely recommend them.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service from the team at We Fix

Great service from the team at We Fix. Communication on the repair was clear and the turnaround of the repair was quicker than expected.
The screen was badly cracked and it looks like new now. Really happy that I can get more life out of a watch that wasn't ready to be fully replaced with a newer model.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Once my repair was booked in, I was kept well informed as what would be happening to my watch and what the time period would be.
Everything went as planned and my repaired watch was returned very quickly as promised.
Highly recommended.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Reviving a Garmin Forerunner with a smashed screen

My Garmin Forerunner had a smashed screen. A car ran over it on the main road ( fortunately, I wasn’t wearing it at the time ). It was, behind the many fragments of glass , still working.I contacted Garmin initially, to see if they could fix it / give me a price - “ we don’t Repair our Garmin watches “ was the answer 😡!
I called Fix screens , discussed if this was something they could help me with ( Watch had a lot of sentimental value to me - belonged to my late partner ) & they came up top trumps .
Got my repaired watch back a few days later & it’s almost as good as new .
All the functions seem to be in order ( just not able to go swimming with it , as the new seal MAY not be fully waterproof , which Fix Screens are honest in pointing out to me ), however from they have saved me having to put my precious Garmin watch in the bin . Thanks guys 👏

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to follow instructions and quick turnaround fixing a screen on Fitbit sense

9 May 2025
Unprompted review

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