Donovan is one of the most underrated experts. I just spoke to Apple corporate about how they could learn customer service from him. You don't just "send" your homepod to him, he "tracks" it for you a... See more
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Excellent! From the initial contact, the friendliness, speed and service provided, right through to the price. If you have a problem with your HomePods (which, unfortunately, can often happen), this i... See more
Donovans work is the master class customer service. Very helpful, got a perfect process of keeping you updated and did a great repair job. 10/10 Thanks Donovan! Best regards Tim
Smooth communication with Donovan and quick handling/fixing of the hompod 2nd gen. He sends a video of confirmation that it works before sending it back. Great execution. Fair price. Totally worth it.... See more
Company details
Written by the company
FixPod — HomePod repairs in Europe since 2021 (1st and 2nd gen.). Based in France, in Lons-le-Saunier. // FixPod — Réparation de HomePod depuis 2021 (1e et 2e génération), dans toute l'Europe. Basé en France, à Lons-le-Saunier.
Contact info
39000, Lons-le-Saunier, France
- contact@fixpod.fr
- fixpod.fr
Perfect Communication and unbeatable…
Perfect Communication and unbeatable service.
Super fast repair
Super fast repair — took just about a week and a half including shipping both ways. Super friendly communication, always kept me updated, and I even got a video once the HomePod was fixed. Totally recommend!
The process and repair went flawlessly
The process and repair went flawlessly, and at a significantly lower price than Apple. Definitely recommended!
Excellent
Excellent! From the initial contact, the friendliness, speed and service provided, right through to the price. If you have a problem with your HomePods (which, unfortunately, can often happen), this is the place to go! 200% recommendation. Thank you!
Donovans work is the master class…
Donovans work is the master class customer service. Very helpful, got a perfect process of keeping you updated and did a great repair job.
10/10
Thanks Donovan! Best regards Tim
Fantastic job!
Fantastic job only recommended from start to finish I am totally thrilled perfect communication, fair price and I am totally happy to have two repaired HomePod again
Communication and quality of repair
The communication from the first contact to the delivery of the fixed HomePod was excellent. The item works perfectly again. If you have issues with your HomePod and are not willing to give up on it, I highly recommend this service.
Great Service – Highly Recommended
My experience with FixPod was very positive. Donovan was friendly, professional, and fast. The whole process was smooth and easy. The repair was completed quickly, and the quality of the work was excellent. My HomePod works perfectly again. I can truly recommend FixPod to anyone who wants to give their HomePod a second life. Thank you, Donovan!
HomePod repair
I recently had my HomePod repaired by FixPod and I couldn’t be more satisfied with the experience. From start to finish, the process was clear, professional, efficient and very well priced.
Great service
The communication, website, instructions, service and speed were phenomenal. HomePod is up and running and I am very happy with everything. Unbelievable that for a small diode Apple expects you to replace a 300+ Euro device. Thanks!
HomePod Gen 2 faulty Touchpad Repair
The Contact, Service, Repair and Speed were absolutely great, 100% recommendation
Donovan Weber and Fixpod are awesome
Donovan Weber and Fixpod are awesome! From the initial contact to the return delivery, Donovan always maintained excellent communication. I always knew the status of both the repair and the delivery.
The repair of my Homepods was done super fast. Now they sound better than ever.
Dear Donovan, thank you once again for your excellent service. The 5-star rating should really be a 6-star rating.
And for all undecided customers whose HomePods aren't working, take note: HomePods can be repaired. Contact Donovan. He will really help you.
Very professional Service
Very professional Service. My HomePod is working smoothly again. Many thanks
An Expert At Work
Donovan is one of the most underrated experts. I just spoke to Apple corporate about how they could learn customer service from him. You don't just "send" your homepod to him, he "tracks" it for you as he "fixes" it. Unheard of customer service in this day of "gotta problem? go figure it out for yourself." CHATGPT is no competition. Donovan HAS no competition!
Fast, reliable repair and excellent communication
I'm so happy I found a reasonable way to revive my dead HomePod. It was playing for a few minutes, then clicking and farting, then stop. Apple authorized service asked the price of a new unit, in order to replace the faulty one. And then probably dump it somewhere in the landfills. Donovan fixed our beloved HomePod in a matter of a few days, in between Christmas and New Year's Eve. It plays music now as new. It was opened and repaired without the slightest trace on the sensitive mesh. Perfect communication and ultra fast service.
Very good experience from Belgium, would recommend
Smooth communication with Donovan and quick handling/fixing of the hompod 2nd gen. He sends a video of confirmation that it works before sending it back. Great execution. Fair price. Totally worth it.
I could not be happier
I could not be happier I send my 1. Gen HomePod and within a couple of days it was received and I was informed what the problem was and what the cost would be to fix it. In two days it was fixed. All in all it is probably the best service I’ve ever received. FixPod comes with my highest recommendation. Thank you so much too Donovan.
Everything worked completely smooth
Everything worked completely smooth: contact, communication, shipping, payment and repair of my airpod.
Very good and professional service
Very good and professional service. Send in and return from Germany worked great. We got a working home pod again in less than 2 weeks. Absolute recommendation! Well done.
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