Something was missed accidently and after 2 call it was arranged to do the job. But what made my experience the most was natasha who answers all calls rings people books you in an generally deals wi... See more
Location
Switch locationUnit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used this company through an insurance claim.once insurance were involved it was swift and professional service all the way to completion. Kind and caring staff who kept me up to speed with where t... See more
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... See more
Company replied
Friendly and reliable, great communication from start to finish, the two men that dropped the courtesy car and then collected it were both really nice and explained everything really well. Car looks g... See more
Company details
About Fix Auto UK - Fix Auto Wrexham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, United Kingdom
- 01978 661 507
4.7
Excellent
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When our car was picked up we had to…
When our car was picked up we had to phone continuously to arrange a courtesy car, we eventually got one 10 days after our vehicle was recovered. Various mixed text messages with updates about our car.
On delivery of our vehicle after repair we were not given prior notification of drop off the driver just turned up and asked for payment for release of vehicle.
Staff were polite but found organisation was lacking.
Can’t fault the workmanship on my vehicle either.
29 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hi Mr Davies. Apologies i dont have a ref number or Reg of your vehicle to look into your issues further. We normally aim to supply a courtesy car asap subject to availability, if some cases there may have been a delay from the insurance company but i cant check this sorry. It is normally standard practice that a driver would not leave site without communicating with your first and then confirm any payments that are required. Apologies if this was not the case and if you wanted to discuss further dont hesitate to contact our office. Pleased to hear that the workmanship was to your satisfaction. Many Thanks.
Car was taken in through the insurance.
Car was taken in through the insurance.
Nice polite gentleman came to collect & drop off courtesy car, came at time specified.
Was kept informed by text message as to how work was coming along....
On day of dropping back off / collecting, nothing too much trouble, as I had to change location, as I was at my workplace...went without a hitch....
Work completed looks fantastic
A very pleasant company to deal with, highly recommend
26 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Ms Campbell
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Fabulous service from
Fabulous service from
Beginning to end !
Thank you
25 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Ferguson
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Excellent company
Excellent company. Kept me informed all the way through the process. Nothing was any trouble. Excellent work completed on the vehicle
24 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Phillips
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Friendly and efficient staff
Friendly and efficient staff. Excellent repair and service.
19 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Roberts
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Warm friendly staff
Warm friendly and efficient staff who kept me updated regularly on all progress relating to work on my vehicle, sorted out an unforseen problem with no quibles.. would be happy to use Fix Auto Wrexham again should the need arise, highly recommended.
15 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Parry
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
The service provided by Apex was very professional and efficient
The service provided by Apex was very impressive from start to finish
Cannot fault anything.
16 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Safadi
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
They have been very helpful
They have been very helpful, and a quick response when asking for help. Very good service.
9 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Ms Blair
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Top Mark for Fix Auto Care and Repair
From start to finish, I had a great experience with Fix Auto in Wrexham. My vehicle was in for just over two weeks for a repairs to the rear door and wing, during that time I had a courtesy car which I thoroughly enjoyed.
The repairs carried out were exceptional, the paint finish & matching of the panels and all of the associated detail were found to be as you would expect, your technician’s are very professional indeed.
Top marks also for the ladies on reception, they gave me all the care and attention that you would expect and in a friendly manner, thank you.
Fix Auto Wrexham I would definitely recommend you if there was a need again.
11 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Forshaw
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Brilliant…
Fix auto is outstanding company and undertook a complex job for my car which was completed with excellent workmanship. I was continually updated on progress throughout the process by helpful staff for whom nothing was too much trouble. In one word they were brilliant. I would recommend them without reservation
3 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Worthington
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Kept me updated on a regular basis via…
Kept me updated on a regular basis via txt. When I did speak with someone always very polite and informative. Job took a little longer than expected but that was a supply issue. On return of vehicle minor issue which they resolved in a very timely manner. Would definatly use again and would highly recommend
4 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Blake
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Excellent service throughout
Excellent service throughout. Thoroughly recommend this very professional company
18 June 2024
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Ms Ogorm
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Vehicle returned in an absolute state
I can’t fault the staff who kept me informed over the 7 weeks my vehicle was in for repair. Always helpful snd they sent regular updates. However, like other reviewers, my vehicle was returned in an absolute state. A thin layer of fine dust everywhere. Smears all over the windscreen. I have dust all over my clothes. It looks like it came straight out of the repair shop and onto the delivery truck. I was told it would be clean and ready to drive. The last text I received said it was being “checked and cleaned’. No one has been near it to clean it. I look after my car and it did not arrive to you in this state, so why have you returned it to me in this condition? I have been promised a call back from the manager.
2 July 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Hi Helen, So sorry to read your review. We have a strict repair process in place that involves a quality control check at the end of the repairs. Clearly in this case it has not been followed and your vehicle was allowed to leave not to the standard we would expect. I believe that our Bodyshop manager has been in touch and we are in the process of rectifying the issue, if you do have any further issues don't hesitate to call our office to discuss. Many Thanks.
Fix Auto went the extra mile
Fix Auto went the extra mile, to ensure my needs were met.
Staff extremely polite and helpful and my car has been returned looking emaculate.
Very pleased.
20 June 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Walsh
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Good service when i phoned but lack of…
Good service when i phoned but lack of updates for an insurance repair job which seemed to take a long time.
20 June 2024
Unprompted review
Excellent service from start to finish.
My car was sent to Fix Auto Wrexham as part of an insurance claim. From start to finish I received excellent customer service. I was kept updated via phone and text about the progress of the repair. Staff were very friendly, professional and courteous. The quality of the repair is excellent and the car was collected from and returned to me at my convenience. 5 stars.
11 June 2024
Unprompted review
Very helpful
4 June 2024
Always ready to answer any queries and…
Always ready to answer any queries and actually ring you back when they state they will do. I could not fault them as I was constantly kept updated of every stage of my repair.Gary in the workshop is an absolute star and goes above and beyond to keep customers happy.
Excellent job done and car cleaned inside and out on return.
Thanks fix auto you are a fab team.
7 June 2024
Unprompted review
Everyone I spoke to was so helpful and…
Everyone I spoke to was so helpful and polite.
The car looked lovely on return, the driver was very efficient.
Yours must be a great company to work for, all going above and beyond.
4 June 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.