Something was missed accidently and after 2 call it was arranged to do the job. But what made my experience the most was natasha who answers all calls rings people books you in an generally deals wi... See more
Location
Switch locationUnit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used this company through an insurance claim.once insurance were involved it was swift and professional service all the way to completion. Kind and caring staff who kept me up to speed with where t... See more
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... See more
Company replied
Friendly and reliable, great communication from start to finish, the two men that dropped the courtesy car and then collected it were both really nice and explained everything really well. Car looks g... See more
Company details
About Fix Auto UK - Fix Auto Wrexham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, United Kingdom
- 01978 661 507
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really professional and thoughtful…
Really professional and thoughtful towards their customers, picked up my van from Caernarfon north wales and returned it back with exceptional quality of work !!
Thanks to all the team at fix auto for the stress free service x

Reply from Fix Auto UK - Fix Auto Wrexham
Really pleased with the service I have…
Really pleased with the service I have received from Fix Auto Wrexham. They collected my vehicle and returned it when ready. It looks as good as new Staff on phone really helpful.

Reply from Fix Auto UK - Fix Auto Wrexham
The car came back like brand new

Reply from Fix Auto UK - Fix Auto Wrexham
Excellent from start to finish
Excellent from start to finish, the staff are extremely knowledgeable and very friendly.
They are very efficient and facilitate their customers from start to finish.
Couldn't recommend them enough!

Reply from Fix Auto UK - Fix Auto Wrexham
Good service!
Vehicle collected as promised. I then received regular text messages with updates on progress of the repairs and next steps.
When I called to obtain a rough idea for completion of the work, Natasha was very helpful and very polite!
Work completed to a very high standard.

Reply from Fix Auto UK - Fix Auto Wrexham
Really great communication
Really great communication by text and phone . Home collect and return service was fab. Repairs excellent . Highly recommend wrexham branch and the team there

Reply from Fix Auto UK - Fix Auto Wrexham
Had another car go into side of my car
Had another car go into side of my car, fix auto in wrexham collect my car kept me updated with everything n brought it back to me.
Staff on phone very polite n friendly as we're the person who collected n return my car.
My car looks brand new, im very happy with it

Reply from Fix Auto UK - Fix Auto Wrexham
Amazing service my car looks so good
Amazing service my car looks so good

Reply from Fix Auto UK - Fix Auto Wrexham
yx45eyj Motorhome
Very helpful despite problems with courier losing parts replacement which meant another 4 wks wait for part to be made again.
When vehicle finally collected it stilll took 5 weeks to completionthough the work was exemplary on return of the vehicle.
Staff were always courteous and polite.

Reply from Fix Auto UK - Fix Auto Wrexham
Great repair but expect to wait and then jump to their tune when they finally finish the work!
I would like to support other reviews by starting with the quality of the repair to the bodywork of my mini, which, from what I can see so far is excellent. Unfortunately I also have to support the reviews that mention how long they take to complete work once an insurance company have authorised them. In my case I was told as the car was drivable, it was not a priority and they were very busy. The car was booked in three weeks after the accident. They then rearranged it and as I was going on holiday for 10 days, it was booked in for 7 weeks after the initial claim. It took them a further 18 days to repair and return the car. My biggest gripe is I was told via text my car had been repaired later Thursday afternoon, just before 5pm and it was to be washed and returned the next day and it was after 3pm when the car was returned the next day. I had a hire car with Enterprise and as Fix Auto recorded the repair as complete on the Thursday, Enterprise insisted the hire car was returned to them on the Friday. I was in work away from Wrexham and this led to me having to rearrange work and other arrangements. I feel this was unnecessary and not to the terms of my replacement car being issued under the insurance. So all in all, great repair, not so fantastic service for a hassle free experience.

Reply from Fix Auto UK - Fix Auto Wrexham
Quality of work and friendliness of…
Quality of work and friendliness of staff very good. However very slow initiating and completing repair. My vehicle required small dent on wheel arch, booked in early on date requested, work was not started until later in week. Waited a week after repair for paint shop. Without vehicle for exactly 3 weeks.

Reply from Fix Auto UK - Fix Auto Wrexham
I was blown away with the service…
I was blown away with the service provided they collected the vehicle from Conwy text message every day with the progress deliverd back.
They repair was faultless.
The cost for the repair was way less than other quats
What an absolute pleasure to deal with such a professional company.

Reply from Fix Auto UK - Fix Auto Wrexham
Great customer service in all areas!
Great customer service from all the members of the team, immaculate work repairing the car, communication throughout was excellent. Could not recommend Fix Auto Wrexham enough for any work! Many thanks!

Reply from Fix Auto UK - Fix Auto Wrexham
Was contacted within 24 hours of them…
Was contacted within 24 hours of them being informed I needed help. Date fixed easily. When I arrived seen to immediately and everything explained. Replacement car was clean and again everything explained clearly. Timescale was given for repairs but car was ready before and they delivered to my home address repairs perfect very pleased with job and service

Reply from Fix Auto UK - Fix Auto Wrexham
I found Fix Auto Very Good
I found Fix Auto, very good, kept me informed along the way, dropped courtesy car off at one place of work and exchanged my car back at my other place of work. Also fixed another bodywork problem I had which was not on insurance claim, and gave me a very reasonable quote.

Reply from Fix Auto UK - Fix Auto Wrexham
Helpful and caring
Very helpful in correcting a fault. Great service when delivering a courtesy car and delivering our repaired car.
Would thoroughly recommend them

Reply from Fix Auto UK - Fix Auto Wrexham
Great service
Great service. Did a lovely job touching up my Skoda Enyaq paintwork under their lifetime warranty. Easy to contact and pleasantly helpful staff.

Reply from Fix Auto UK - Fix Auto Wrexham
Fantastic service
Fantastic service. I arranged my repair through the insurance, they managed to get me in super quick with very little wait list compared to other garages. They have done a superb job on the car it looks like new considering the damage to it was so bad. Left my car looking like it did on the same day I bought it. They even dropped my car off at home once repairs were done, so pleased with everything. Thank you so much 😊

Reply from Fix Auto UK - Fix Auto Wrexham
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.