I have had occasion to use "Fix Auto" twice in the past. I have recently had to call on their services again. Nothing has changed. - Most helpful reception staff. If you want sound honest advice speak... See more
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I wasn’t going to write a review as u don’t like writing negative ones but as I have had 4 messages since telling me to leave one, here we are. The car repair is fab, all that needed done was the b... See more
Company replied
From taking my car to access the damage to the repair was very efficient, the staff were polite and was l told approximately how long the repair would take. Their courtesy car was excellent and simil... See more
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The repair process from start to finish was carried out efficiently, professionally, really quickly and in a friendly manner. I was kept informed at each stage, and when Michael learned I had been una... See more
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Company details
About Fix Auto UK - Fix Auto Washington
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Crowther Road, NE38 0AQ, Tyne And Wear, United Kingdom
- 0191 417 2677
4.5
Excellent
108 reviews
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First Class Service Start To Finish
3 days before getting out new car our car was hit outside our house most damage to driver wheel axle arch sills quarter panel areas. Our car was brought to this garage from insurance company, not gonna lie was a bit worried as never heard of it before. After being there a week we made contact and spoke to the manager Marc, what can I say he put us at ease almost instantly.
Marc kept us in the loop the whole time it was there, it was a bigger job that was anticipated and was one of those jobs that found more and more problems every step forward but Marc was straight with us from day dot and there was any false promises, It did take longer than expected but that was not Marc and his teams fault that was ford as it had to be all Ford parts going back on and took forever for them to deliver parts.
Last Friday our car was delivered to Ford as we were picking up our new car, Ford could not believe it had even been in an accident and could put it straight on the forecourt because they washed and give it a full valet before taking it so that tells you how good the job was. Wish I could of attached photos to show you.
I honestly cannot thank Marc and his team enough, they have worked so hard in turning this around for us and would definitely recommend to anybody. 5 star service from start to finish
Donna and Tony
20 May 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Washington
Hi Donna,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Reply from Fix Auto UK - Fix Auto Washington
Hi Peter,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Reply from Fix Auto UK - Fix Auto Washington
Hi Elaine,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Very good service and good communication
20 April 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Paul,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Bit of a delay with a hire car but…
Bit of a delay with a hire car but still got it within days and it was delivered
Repair carried out quickly
Car returned well presented
20 April 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Excellent service I was kept updated…
Excellent service I was kept updated throughout the repair off my car the car was collected from me and curtosy car dropped off and then returned once work was complete
12 March 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Mark,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Great repair job a little slow at start…
Great repair job a little slow at start of process
12 March 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Zaf,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
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