What a wonderful bunch the team at Fix Auto in Stevenage are. My dearly loved car was collected swapped for a very clean courtesy car and delivered back looking spanking new. Accident? My car!? I w... See more
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The whole process was easy and smooth from beginning to end. Kept me well informed with regular updates. The quality of repair was excellent. The whole experience was straightforward and stress free.... See more
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Fix auto have given me and my car 🚗 a great experience . They fixed my bumper superbly letting me no every step off they way how it was going , They cleaned and washed it also fantastic service... See more
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Simple process from arranging a quote onwards, good communication and advice fron the staff and of course, quality workmanship with your car returned on time as agreed. This is the third BMW that Fix... See more
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Company details
About Fix Auto UK - Fix Auto Stevenage
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, United Kingdom
- 01438 720720
4.8
Excellent
442 reviews
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The repair work was done quickly and to…
The repair work was done quickly and to a very good standard. I was kept informed by the helpful staff. I would highly recommend.
23 May 2025
Reply from Fix Auto UK - Fix Auto Stevenage
We appreciate you taking the time to leave us a 5-star review. We're so glad to hear that you were pleased with the prompt service and high standard of work.
Really friendly staff
Really friendly staff. Did a great job and kept to estimated completion date.
12 May 2025
Reply from Fix Auto UK - Fix Auto Stevenage
We're so glad to hear about your positive experience with our staff and the work completed. Thank you for your review!
Fix auto completed a repair to my Toyota
Fix auto completed a repair to my vehicle after an accident. They kept me informed of progress regularly by phone. This improved communication between us.
7 May 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
We appreciate your feedback and are glad to hear that you were kept informed throughout the repair process. We strive to provide excellent communication and customer service, and we're pleased that our efforts met your expectations.
Stevenage repair centre staff were very…
Stevenage repair centre staff were very friendly and helpful.
The repair process was done efficiently and my car was repaired to a high standard.
29 April 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words. We're delighted to hear that you were happy with the service and quality of the repair you received. We strive to provide our customers with the best possible experience and we're glad you found our staff friendly and helpful.
One very helpful person Andrea
One very helpful person Andrea. However it took two weeks to change a bumper. There were problems getting the right parts.
22 April 2025
Reply from Fix Auto UK - Fix Auto Stevenage
We appreciate you highlighting Andrea's helpfulness. We understand the frustration of a delayed repair, especially when parts availability is an issue. We strive to provide timely service and will review our processes to improve in this area.
The full repairs were not completed
The full repairs were not completed. There is still damage to the boot door internal plastic part and a rattle from the near side drivers seat area. My wife has spoken to someone at your Stevenage base who is looking into this but I have low scores as all of this was reported post the accident.
16 April 2025
Reply from Fix Auto UK - Fix Auto Stevenage
We understand your frustration with the incomplete repairs and the ongoing issues with your vehicle. We are committed to providing our customers with the highest quality service and strive to ensure all repairs are completed to the highest standard. We appreciate you bringing these issues to our attention and are working to resolve them as quickly as possible. We will follow up with you directly to discuss these concerns further.
Friendly staff
Friendly staff, they kept us up to date on the progress of the repair. The car was delivered back to us by a very nice chap,(sorry we didn't get his name).
It looks like someone has done a good job of cleaning our car as well.
We would definitely recommend Fix Auto.
17 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words and 5-star review. We're delighted to hear you were happy with the service and the quality of the repair. We appreciate you taking the time to share your experience with us. We strive to provide our customers with a positive experience and are glad you found our team helpful and the car returned in a clean state.
Excellent repair and generally good…
Excellent repair and generally good lines of communication.
11 April 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words and 5-star rating. We're delighted to hear you were happy with the repair and communication.
Had my car fixed after an accident
Had my car fixed after an accident. My car insurance had been a nightmare to communicate with so fix auto Stevenage had been super helpful with communicating especially Henry. You’ve been amazing! Very informative, I’ve just received back my Range Rover- after slight scratches still left- wasn’t an issue fix auto Stevenage are even sending someone from their workshop to get it touched up at my home address. What phenomenal service especially receiving such poor service from my car insurance to get this dealt with.
So thankyou so much to the team dedicated at fix auto Stevenage. You’ve done amazing body work on my car. Looks like a new car again with a lifetime guarantee given for peace of mind whilst the car is mine.
10 April 2025
Reply from Fix Auto UK - Fix Auto Stevenage
We are so happy to hear about your positive experience with our team. We understand how frustrating it can be to deal with insurance companies after an accident, and we are thrilled that our team was able to provide you with the support and communication you needed. We are particularly pleased that Henry was able to provide you with the information and assistance you required. We are also delighted that you are happy with the bodywork on your Range Rover. We strive to provide our customers with the best possible service, and we are committed to ensuring that our customers are satisfied with the repairs we provide. We are dedicated to providing a lifetime guarantee on all our repairs, giving you peace of mind knowing that your car is in good hands.
I’m really impressed with the work done…
I’m really impressed with the work done on my wife’s Polo GTI after it was rear-ended. The team did an amazing job—everything looks brand new again. You honestly can’t even tell it was in an accident. Communication was great throughout, and they kept us updated on progress. Super friendly, professional, and clearly take pride in their work. Would absolutely recommend them to anyone needing car repairs!
9 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for taking the time to share your positive experience. We're delighted to hear that you were so impressed with the work done on your wife's car. It's wonderful to know that our team's dedication to quality and communication made such a difference for you. We strive to provide the best possible service, and your kind words are a testament to our commitment.
Good customer service and excellent…
Good customer service and excellent repair work. This is the second time I have used Fix Auto being my preference over what my insurance company suggested. The only reason i dropped a star was due to lack of contact after I’d left the car. Had to ring to chase them up but other than that the service was good.
4 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
We appreciate your kind words about our customer service and repair work. We're glad you chose us over your insurance company's suggestion. We understand your frustration with the lack of contact after you left your car. We strive to keep our customers informed throughout the repair process and will take your feedback into account to improve our communication.
Excellent from start to finish
Excellent from start to finish. It is a hassle having a car repaired but these guys made it as smooth and stress free as it could possibly be and did a good job.
2 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
We appreciate your kind words and are thrilled to hear you had a positive experience. It's our goal to make the car repair process as smooth as possible for our customers. We're glad we were able to help you through this process.
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words and 5-star rating! We're happy to hear you found our service helpful and appreciate your feedback.
Retail repair experience
Very friendly and efficient. High quality repair. I was paying for this myself so although not cheap you get what you pay for.
25 March 2025
Reply from Fix Auto UK - Fix Auto Stevenage
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide high-quality repairs and excellent customer service. Thank you for choosing us.
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your feedback.
Excellent Service from start to finish.
Excellent Service from start to finish.
Perfect repair work, car came back on the expected date and was sparkling clean.
I would recommend this company without hesitation.
Mark J.
Welwyn.
27 March 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your kind review. We appreciate you taking the time to share your positive experience. We are glad you found our service excellent and that the repairs were completed to your satisfaction.
They were extremely efficient
They were extremely efficient, was a very fast service from the initial inspection to then booking in and completing the work.
Was kept informed with the progress and expected completion date (which was also correct and same day finish) so all in very happy with the work and the team.
Thanks again.
24 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for taking the time to leave us a review. We are thrilled to hear that you were happy with the speed and efficiency of our service. We strive to provide our customers with a smooth and transparent experience, and we're glad that we met your expectations. We appreciate your feedback and will share it with the team.
Fantastic Service
Fantastic Service
Kept you informed via text on the progress of your repair
Car came back looking brand new despite being an older car
Loan of new car for the duration of the repair.
2nd time I have used the company despite not living local following a recommendation. This time it was following a collision.
I would highly recommend this company to anyone who wants a competitive efficient service for your vehicle
17 March 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were impressed with our service, communication, and the quality of the repair work. We strive to provide our customers with a seamless and positive experience, and your feedback confirms that we are on the right track. We appreciate your loyalty and recommendation, and we look forward to serving you again in the future.
5 star treatment AGAIN!!!
Unfortunately my second run in with an animal in 3 months led to my pride and joy being badly smashed up…. I insisted the insurance company take it to Fixauto in Stevenage as they made such a fantastic job the first time round. A courtesy car was promptly sorted for me and every interaction I had with staff over the phone was so positive, helpful, polite and they kept me up to date with the work schedule.
After a couple of weeks I received it back absolutely beaming, it’s like new!!
I genuinely can’t recommend these guys enough and just want to say a huge thank you to everyone as Fixauto for once again providing an extremely exceptional level of service.
Delighted to have my car back and to deal with such professional people.
Thank you.
14 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Laura Hughes,
We're so glad to hear that your experience with us was exceptional, even after another unfortunate incident. It's great to know that we could restore your car to its former glory and provide you with positive support. Thank you for your wonderful feedback!
Fix Auto Stevenage
Very good service
Went through an insurance repair, staff very polite and kept well informed of what was going on. Car was fixed within time frame suggested and also came back far cleaner than when it left!
7 March 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words and 5-star review! We're delighted to hear you were happy with the service you received. We strive to provide excellent communication and timely repairs, and we're glad we met your expectations.
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