What a wonderful bunch the team at Fix Auto in Stevenage are. My dearly loved car was collected swapped for a very clean courtesy car and delivered back looking spanking new. Accident? My car!? I w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole process was easy and smooth from beginning to end. Kept me well informed with regular updates. The quality of repair was excellent. The whole experience was straightforward and stress free.... See more
Company replied
Fix auto have given me and my car 🚗 a great experience . They fixed my bumper superbly letting me no every step off they way how it was going , They cleaned and washed it also fantastic service... See more
Company replied
Simple process from arranging a quote onwards, good communication and advice fron the staff and of course, quality workmanship with your car returned on time as agreed. This is the third BMW that Fix... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Stevenage
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, United Kingdom
- 01438 720720
4.8
Excellent
443 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Service
Clear communication. Repair done on time to a good standard. Lifetime warranty offered.
19 August 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Stewart,
We're happy to hear that you had a positive experience with our clear communication, timely repair, and warranty. We appreciate the feedback!
Fix Auto Stevenage
Happy customer
Dropped my car of did request a 5 door curtsy car as have baby often and I was given just what I ask for
My ca car was kept a week and a half got it back repaired as you would expect
Staff were very helpful and pleasant
6 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Bernadette
We're glad you enjoyed your experience and that we could meet your needs with the courtesy car. We appreciate your positive feedback regarding our helpful and pleasant staff and the repair of your car.
Fix Auto Stevenage
Everyone was very helpful
Everyone was very helpful. Repair was excellent.
All round great experience.
15 August 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you,
We're happy to hear that everyone was helpful and the repair was excellent! Thank you for sharing your great experience with us.
Fix Auto Stevenage
Still Waiting for Response
Still Waiting For Response.
Vehicle came back with more damage than it went in with..
8 August 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Good Evening
Our office is currently closed but we reopen at 8am on the 14th August.
We will contact you when we open and try to assist.
Kind Regards
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you for your kind review.
Great service throughout
Communications were great from start to finish. Work completed to top standard and the driver who brought my car back and took away the courtesy car was brilliant
30 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Steve,
We're happy to hear that our communications met your expectations and that you were pleased with the work's quality. We appreciate your positive feedback regarding our driver.
Fix Auto Stevenage
Very good customer service
Very good customer service. Car was returned looking immaculate would definitely recommend this Company.
30 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you
We appreciate your recommendation and are so glad you were happy with the customer service and the immaculate condition of your car upon its return.
Fix Auto Stevenage
Excellent company
My car had some minor damage and I booked it in with Fix Auto as they were recommended by a friend. From the start I was impressed with their customer service, their professionalism and attention to detail. The car is 10 years old now but I felt that I was given the same excellent service as any other customer with newer and more expensive cars. Would highly recommend them and would definitely use them again.
17 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Catherine,
We're happy to hear you were impressed with our customer service, professionalism, and attention to detail. We appreciate your recommendation and are glad you felt valued, regardless of your car's age, that never matters to us. Thank you!
Fix Auto Stevenage
Could not rate Fix Auto more highly
Could not rate Fix Auto more highly. Great communication, repair done to an impeccable standard, polite friendly and helpful staff. Would like to particularly call out Andrea and Henry for great customer service!
23 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Lexi,
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you were impressed with our communication and the quality of our repair. Our team strives to provide excellent service.
Fix Auto Stevenage
Carried out the repair expediitously
Carried out the repair expediitously, keeping me informed of progress during the process.
Suprisingly, car was valeted both interior and outside before its return.
23 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Mr Mullally,
We're happy to hear that the repair was carried out quickly and that you were kept informed. Thank you for your positive feedback!
Fix Auto Stevenage
Customer service was excellent
Customer service was excellent. Kept me informed throughout the repair process.
On collection of my car I was totally surprised to see thr car totally cleaned. The repair was perfect. Well done Fix Autos..
17 July 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Mr Harrington,
We appreciate your kind words and 5-star review! We're so glad to hear you were pleased with our customer service and the quality of the repair. It's great to know you were surprised and happy with the cleanliness of your car upon collection.
Fix Auto Stevenage
Good all round service
15 July 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Mr Payne,
We appreciate you taking the time to leave a review, and we are so glad to hear that you were happy with the service you received from our team.
Fix Auto Stevenage
Great job on the vehicle
Great job on the vehicle, only negative was the courtesy car. a 4x4 swapped for a Fiat 500 Dolcelate isn't ideal for 10 days when you are 6 foot 3.
9 July 2025
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Mr Jones,
We appreciate your feedback and are glad you were happy with the vehicle work. We regret the courtesy car wasn't suitable for your needs during those 10 days. We'll review our courtesy car allocation process.
Fix Auto Stevenage
A very plesant experience
A very plesant experience. all the staff that I spoke with were cheerful, helpful, polite and professional at the same time
8 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Mr Evans,
We're happy to hear that you had a pleasant experience. It's great to know our team was cheerful, helpful, polite, and professional. Thank you for your feedback!
Fix Auto Stevenage
Great service and high quality repair
Our car was struck by a drunk driver and damaged the drivers rear wheel and panel. Fix Auto repaired the damage and replaced the wheel to a very high standard - we are very happy with the quality of the repair and the service and would definitly recommend them to anyone considering a repair on thier vehicle.
26 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thanks Martin,
We're happy to hear that the repair met your expectations after such an unfortunate incident with the drunk driver. We appreciate your recommendation and are very grateful for your positive feedback regarding our service and the repair quality.
Fix Auto Stevenage
Excellent service from start to finish…
Excellent service from start to finish very polite I am very happy with the work done on my car would highly recommended to others thankyou very much
23 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Chris,
We're delighted to hear that you were pleased with the service you received from start to finish. Thank you for your recommendation; we appreciate it greatly!
Fix Auto Stevenage
Extremely helpful and Henry was really…
Extremely helpful and Henry was really on top of things. Thanks
1 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Thank you Michael,
We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback.
Fix Auto Stevenage
Great job
We had our car repaired a week ago and a couple bits still remained although the rest was amazing, Andy came to do the last couple of bits today and was brilliant: Quick, efficient and what a great job! Thanks Andy, well impressed
1 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Maggie,
We're glad you enjoyed your experience and appreciate you highlighting the quick and efficient work completing the final repairs. Thank you for your positive feedback!
Fix Auto Stevenage
Fantastic service
Fantastic service. The staff were so caring and polite. They are so professional and keen. A courtesy car was delivered to my house and car taken back to workshop for repair. The repair took two weeks and they were in touch regularly. Finished car like brand new.
23 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Hello Eileen,
We appreciate your fantastic review! We're happy to hear that you found our staff caring and polite, and that you were pleased with the regular communication and the quality of the repair. Thank you for sharing your experience.
Fix Auto Stevenage
Recently used the Stevenage branch for…
Recently used the Stevenage branch for extensive damage on my car. Great repair job done and excellent service from their reception. They communicated with me during the job and also with my insurance company. The courtesy car I was given was very good too. Would highly recommend as the whole process was easy.
27 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stevenage
Hi Alison,
We're happy to hear that you had a positive experience at Fix Auto Stevenage. We appreciate your kind words regarding the repair work, the service provided, and the courtesy car. Thank you for recommending us!
Fix Auto Stevenage
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.