Fix Auto UK - Fix Auto Sandhurst Reviews 

210
TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


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Rated 5 out of 5 stars

The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more

Company replied

Rated 5 out of 5 stars

Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more

Company replied

Rated 5 out of 5 stars

Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more

Rated 5 out of 5 stars

Friendly staff that kept you updated with your repair. The courtesy car was dropped off and collected at our convenience with friendly, efficient service. The repair itself was was of high quality and... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Sandhurst

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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4.8

All reviews

(210)

5,376 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Nina and the team were fantastic. Kept me informed and timescales for repair were spot on. Car was repaired as new and very happy

21 April 2023
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

We really appreciate your positive comments around the experience you had with us, and taking the time to write this review. If we can be of any further assistance in the future, please do not hesitate to contact us.

Many Thanks,

Fix Auto Sandhurst

Rated 5 out of 5 stars

Great service all round

It can be a traumatic experience for any young driver (my daughter) when their pride and joy is involved in an accident. Simon and Nina looked after us from start to finish and their expertise meant that the experience was as pleasant as it could be under the circumstances. From the initial pick up to the return of the vehicle looking as good as new the repair ran very smoothly. Thanks.

27 February 2023
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

We really appreciate your positive comments around the experience you had with us, and taking the time to write this review. If we can be of any further assistance in the future, please do not hesitate to contact us.

Many Thanks,

Fix Auto Sandhurst

Rated 5 out of 5 stars

Sandhurst Team - Excellent Service

Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expected. With their fantastic workmanship and eye for detail, it looked as good as the day it came out of the showroom.
Absolutely top service. So pleased.

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Really Happy with the Repairs & Service.

Really happy with the customer service and repair works carried out by Fix Auto Sandhurst.

Nina kept me up to date and managed to squeeze in my car repair before the Christmas Holidays. Would happily recommend this company to others.
Thank you :-)

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Nina and all at Fix Auto went out of their way to ensure that the whole experience of car repair following an accident was worry free. Nina made sure I had a hire car to keep me mobile! I would highly recommend this garage.Thank you Fix Auto Sandhurst!

14 December 2022
Unprompted review
Rated 4 out of 5 stars

Helpful & friendly

Helpful & friendly. Kept in contact to let us know when vehicle was likely to be completed. works done on the vehicle are flawless. Many thanks,

29 November 2022
Rated 5 out of 5 stars

Nina is fabulous

Nina is fabulous - always keeps you up to date on progress - car returned sparkling ✨ inside and out - thank you

11 November 2022
Rated 5 out of 5 stars

Feels like new car!

What a fantastic repair to my Honda CRV! Can’t tell you how delighted I was when my car came back this evening. New Wing due to idiot cutting me up and driving off! Sadly no details from him! But worth every Penny and great clean and shiny again.massive thanks to all,what a great team..special thanks to Nina! Recommend this company.

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, friendly and chatty staff

Nina (manager) James and simon are three professional and friendly individuals who are welcoming and knowledgeable whenever you call them they are always happy to help and give me an update on my vehicle. I went to pick up the car today and there was a bit of wax/polish/dust left on the repaired paintwork, so they put it straight back into the shop and re polished it for me and made me a tea whilst I waited. All of the staff in the shop were happy to chat and really approachable. All in all the repair job and body work was excellent considering I had a bad rear end smash and almost looked like a write off. Very satisfied with the service over all.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Perfect finish

Fix Auto Uk repaired my car after an accident I had to the passenger side rear. When my car was returned it looked incredible. There was no tape marks or any sign of repair, the car looks brand new as though nothing had ever happened. To blend and match silver is a difficult job which was executed perfectly and therefore I would fully recommend Fix Auto UK.

My only reservation would be that the courtesy car was delivered on almost reserve fuel and I wasn't shown how to operate the car. Other than this I couldn't more pleased with the service and repair, thank you.

9 September 2022
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Katie

Thank you for taking the time to leave this review. We are really pleased that you are happy with the repairs carried out to your vehicle and welcome your positive feedback which has been relayed to our repair team.

In relation to the courtesy car, please accept my sincere apologies that the vehicle was delivered with insufficient fuel and that you were not shown how to operate the vehicle. We have now reviewed our handover process to ensure this does not happen in the future.

Please do not hesitate to contact us if you require any assistance in the future.

Many Thanks from all at Fix Auto Sandhurst.

Rated 5 out of 5 stars

Brilliant … from start to finish

Brilliant … from start to finish. Couldn’t do enough.

26 August 2022
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Colin,
Thank you so much for the positive review. If we can be of any help in the future then please do not hesitate to call me or one of the team and we will be more than happy to assist you further.
Many Thanks
Simon and the Fix Auto Sandhurst Team

Rated 5 out of 5 stars

I was referred to Fix Auto by my insurance company.

I was referred to Fix Auto by my insurance company following an accident which caused extensive bodywork damage to my car from front to back on the driver's side. They have been absolutely amazing. Their customer care is exemplary and every member of staff we had contact with was polite and helpful. They kept me updated throughout the repair process and the standard of the repair is faultless. A huge thank you to everyone who got me back on the road after such a nasty experience. Special thanks to Simon Newell and Nina for being so kind and helpful. I would highly recommend them on every level.

16 June 2022
Rated 5 out of 5 stars

Excellent service from Fix Auto

My car was repaired by Fix Auto Sandhurst. The staff were very friendly, helpful and explained clearly what was going to happen and kept me in the loop throughout. Very simple and no hassle. The repair was completed to an excellent standard. Customer service was second to none. Highly recommend.

17 January 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Fix Auto Sandhursst

Our car was repaired by Fix Auto Sandhurst. The staff were very friendly, helpful and explained clearly what was going to happen. They picked up our car, provided an excellent hire car, and returned our car. Very simple and no hassle. The repair was completed to an excellent standard.

1 December 2021

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