Fix Auto UK - Fix Auto Sandhurst Reviews 

210
TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


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Rated 5 out of 5 stars

The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more

Company replied

Rated 5 out of 5 stars

Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more

Company replied

Rated 5 out of 5 stars

Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more

Rated 5 out of 5 stars

Friendly staff that kept you updated with your repair. The courtesy car was dropped off and collected at our convenience with friendly, efficient service. The repair itself was was of high quality and... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Sandhurst

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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4.8

All reviews

(210)

5,376 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very pleased with the work carried…

I am very pleased with the work carried out to my vehicle by Fix Auto Sandhurst. Everything from collection to return of my vehicle, communication and help was top class. Many thanks.

19 April 2024
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words and 5-star review! We're delighted to hear that you were happy with our service and that you found our staff helpful.

Rated 5 out of 5 stars

Thank you!

Car came to fix auto/perfect paint after an accident, there was great communication and concerns were answered. Thank you for sorting out my car, it looks great!

25 April 2024
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words and 5-star rating! We're delighted to hear that you were happy with the repair work and the communication throughout the process. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Fantastic Service from Top to Bottom

Nina and her team at Fix went above and beyond to help, not just with the repairs to our car, but in the levels of service and support they were able to offer, at what was a rather troubling time for our family.
And then the quality of the work on the repair was exceptional too.
All around, I can't give a higher recommendation for this company and its team.

18 April 2024
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words. We are so glad to hear that you had such a positive experience with us. We strive to provide exceptional service and we're thrilled that our team was able to support your family during a difficult time. We appreciate your recommendation and are committed to continuing to deliver the highest quality service.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, the job was completed quickly and efficiently, and the people were lovely and kept me informed throughout

Steve W

9 April 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

We're so happy to hear you had a positive experience! It's wonderful to know our team was able to provide you with excellent service. We appreciate your kind words and will share your feedback with the team.

Rated 5 out of 5 stars

Excellent quality work

Excellent quality work, and communication. I was kept well informed of progress and the job was done to time

12 April 2024
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

We appreciate your kind words and are thrilled to hear you were pleased with the quality of our work and communication. We strive to keep our clients informed throughout the process and deliver projects on time.

Rated 5 out of 5 stars

Amazing team!

I cant thank the team at Fix Auto Sandhurst enough for the amazing repair work they did on my rear bumper after if was damaged in a collision.

Every member of the team were incredibly helpful and provided a 5 star service in a quick turn around!

Thank you again for an amazing job - car looks good as new!

20 March 2024
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words and 5-star rating. We are thrilled to hear that you were happy with the repair work and the service you received. We strive to provide excellent customer service and are glad you were impressed with our team.

Rated 5 out of 5 stars

BMW F30 330d Front Wing and Bumper Repair

I recently (March 2024) had my BMW F30 repaired At Fix Auto (Perfect Paint) Sandhurst and I was very impressed with both the work and professionalism of all the staff.
The work involved repairing the front wing and a replacement front bumper after an arguement with a 4x4 in my works car park! The paint (colour) match and finish was spot on but I felt that the gap between the panels and bonnet were not quite even (I'm very fussy!)
I mentioned this to Simon and without question he immediately agree to align them to my satisfaction which he did, the gapping is now perfect!
That same day after having the car washed, sods law, the 330d lettering came loose and was about to fall off. Again, I gave Simon a ring and he immediately agreed to put them back on for me (rather than the suggestion by the car cleaning guy to stick them back on with super glue!) all at no cost!
So a really good service from Simon and Perfect Paint and I would not hesitate to have my car repaired by them again, highly recommended, well done!

11 March 2024
Unprompted review
Rated 5 out of 5 stars

A really good overall experience

A really good overall experience - They were very transparent about how much the repair would cost and provided us with a breakdown of the work needed and throughout all of this, the staff were all very approachable and helpful.

21 February 2024
Rated 5 out of 5 stars

10/10

After having an absolute nightmare with Admiral, they finally appointed Perfect Paint to repair our car. Straight from the off they were completely professional. Nina in particular was amazing and managed to sort out my problem within 5 minutes. Something that Admiral couldn't do for nearly 20 days. Our car was promptly collected and regular updates given. My car has been returned today and whilst it's been raining, it looks absolutely fantastic and like brand new. Honestly the work they've done is fantastic.
Nina and the team have been amazing throughout and I could not recommend them enough.

10 November 2023
Unprompted review
Rated 2 out of 5 stars

poor customer service

original work was completed fine, but when i found a scratch on my car the day of getting it back. Which the manager agreed to repair for me. They have not returned my calls or contacted me in any way to solve the matter.

10 September 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Gavin,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.

If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 5 out of 5 stars

Brilliant

Brilliant firm kept me informed about my car repair all the way staff were polite and helpful to me I would recommend them to anyone

10 July 2023
Unprompted review
Rated 5 out of 5 stars

My car had a horrible crunch on the…

My car had a horrible crunch on the front drivers wing and it looked absolutely awful as it is only a few weeks old, I went away on holiday and left it with this company. They brought it back & You would never know they’ve been in an accident, the drivers who picked up the car and dropped off & The courtesy car were polite and looked after my vehicle very well. It came back polished and clean as a whistle and I was very glad that it went to that company and I’m very very happy as a customer

5 June 2023
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Ronnie

We really appreciate your positive comments around the experience you had with us, and taking the time to write this review. If we can be of any further assistance in the future, please do not hesitate to contact us.

Many Thanks

The Fix Auto Sandhurst Team

Rated 5 out of 5 stars

Nina at Fix Auto has been very…

Nina at Fix Auto has been very attentive with follow-up calls to let me know what’s going on. My van repairs were completed faster than expected and to a high standard. I’m really pleased with the service and would gladly use them again.

5 May 2023

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