The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more
Company replied
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The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more
Company replied
Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more
Company replied
Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more
Fix Auto Sandhurst repaired my BMW (after a lorry scraped the entire left side of my vehicle) recently and did a superb job - 1st class The entire staff were very professional courteous and happy... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom
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I found Fix Auto/Perfect Paint easy to talk to and they did a lovely job of repairing the front of my Jaguar F-Type R. They researched the special order paint in order to match it properly. I've just had the car MoT tested (independently) and they confirmed that everything had been put back together properly.

Reply from Fix Auto UK - Fix Auto Sandhurst

Reply from Fix Auto UK - Fix Auto Sandhurst

Reply from Fix Auto UK - Fix Auto Sandhurst
Very good communication, picked up vehicle and dropped off courtesy car. Repairs great too

Reply from Fix Auto UK - Fix Auto Sandhurst

Reply from Fix Auto UK - Fix Auto Sandhurst
Stress free
Courtesy Car delivered to home address and my car returned when the job was completed.
Great results and cleaned inside and outside.

Reply from Fix Auto UK - Fix Auto Sandhurst
I think the service is great as my car repair was done in a timely manner. Timing of repair was good, I would highly recommend, staff are helpful and friendly, nothing too much trouble.

Reply from Fix Auto UK - Fix Auto Sandhurst
Good service great communication and quality of work was top notch.

Reply from Fix Auto UK - Fix Auto Sandhurst
Couldnt have been smoother, or a better finish.
Penny was exceptional - attentive, caring, and really understood my priorities! She deserves a pay rise

Reply from Fix Auto UK - Fix Auto Sandhurst
Had vehicle repaired post accident through a TP insurer, swift, and car is as good as new. Would have liked to have been updated on progress at least once though as a courtesy.

Reply from Fix Auto UK - Fix Auto Sandhurst

Reply from Fix Auto UK - Fix Auto Sandhurst
The customer service by (Penny?) Was great. Helpful and reliable. Quick communication once i chose their services.
My car stayed longer than expected but I had good comms and a swift return when it was ready.
The finished jobs looks great, good as new.

Reply from Fix Auto UK - Fix Auto Sandhurst
Fix Auto UK were very helpful and the repairs to my car were faultless

Reply from Fix Auto UK - Fix Auto Sandhurst
re: Fix Auto Sandhurst
Firstly not great that this is a belated review, but I thought I had submitted one shortly after, but clearly not. Noticed when I was not able to find it when I passed the business name to somebody looking for recommendations.
My car was in for an Admiral insurance repair back in Jan 2024. The team were very busy at the time, but they very kindly squeezed me in, which I greatly appreciated. I saw the fantastic reviews on here, and they were the obvious choice.
The car was repaired as quickly as parts could be sourced. The suspension, tracking and wheel repairs were faultless. The body work was well done, and despite some further paint polishing of the bonnet being required (on my request after looking at the car under better light), the team were happy to work with me on this.
The car when I picked it up was cleaned and valeted.
While the car was in for repair the team were super helpful and kept me up to date. They were highly knowledgeable, friendly and clearly take pride in their work. There was a minor issue when I was told the car would be ready the next day (Friday), but I was then told Tuesday instead 24hrs later. However, for me the key was that the car was returned fully repaired. I guess the one benefit of this review being late (apologies again), as I can say the work has stood the test of time, which adds weight to what I have said.

Reply from Fix Auto UK - Fix Auto Sandhurst
I recently had my car repaired at Fix Auto Sandhurst following a non-fault accident, and I couldn’t be more impressed with the service I received. The entire team was extremely professional, and the quality of the repair work was outstanding — my car was restored to a very high standard.
A special thank you to James, the manager, for overseeing such a smooth and thorough repair process, and to Penny at reception, whose support and communication throughout were exceptional. They both made a complicated situation so much easier to handle.
Highly recommended for anyone needing reliable and high-quality vehicle repairs!

Reply from Fix Auto UK - Fix Auto Sandhurst
Great communication and quality of work. Penny, Will and Simon all deserve a mention. 10/10

Reply from Fix Auto UK - Fix Auto Sandhurst
Car was fixed in timely manner and came back looking all shiny and new . Staff were polite and friendly the service was very efficient.

Reply from Fix Auto UK - Fix Auto Sandhurst
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