The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more
Company replied
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Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more
Company replied
Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more
Friendly staff that kept you updated with your repair. The courtesy car was dropped off and collected at our convenience with friendly, efficient service. The repair itself was was of high quality and... See more
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Company details
About Fix Auto UK - Fix Auto Sandhurst
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom
- 01252 861153
4.8
Excellent
210 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Shazia,
We appreciate you taking the time to share your positive experience. We are glad you were satisfied with our efficient service.
Many Thanks
Fix Auto Sandhurst
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Jagdip
We appreciate you taking the time to leave us a review. We are so happy to hear you had an excellent experience with our team.
Many Thanks
Fix Auto Sandhurst
Very good communication
Very good communication, picked up vehicle and dropped off courtesy car. Repairs great too
24 July 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Holly
We're happy to hear that you had a positive experience with our communication and service! We appreciate your kind words regarding the repairs. Thank you.
Fix Auto Sandhurst
Excellent service and response.
11 July 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Morning Antony
We appreciate you taking the time to leave us a 5-star review. We are delighted you were satisfied with our service.
Many Thanks
Fix Auto Sandhurst
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Mr Abbasi
We appreciate you taking the time to leave us a five-star review. We are so glad to hear you were happy with our service and quality of repair.
Fix Auto Sandhurst
Stress free
Stress free
Courtesy Car delivered to home address and my car returned when the job was completed.
Great results and cleaned inside and outside.
2 July 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Craig
We're happy to hear that you found our service stress-free, with the vehicle collection and delivery options. We appreciate you taking the time to share your positive experience.
Many Thanks
Fix Auto Sandhurst
Happy …
I think the service is great as my car repair was done in a timely manner. Timing of repair was good, I would highly recommend, staff are helpful and friendly, nothing too much trouble.
1 July 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon James
We're happy to hear that your vehicle repairs was completed promptly. We appreciate your recommendation and are glad our helpful and friendly staff made your experience positive.
Many Thanks
Fix Auto Sandhurst
Good service great communication and…
Good service great communication and quality of work was top notch.
3 July 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Mike
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our communication and service.
Many Thanks
Nina
Customer care
27 June 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Khezr
Thank you for the 5 star review. We aim to provide a professional service and focus on customer care.
Many Thanks
Nina
Couldnt have been smoother
Couldnt have been smoother, or a better finish.
Penny was exceptional - attentive, caring, and really understood my priorities! She deserves a pay rise
4 July 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Stirling
We're happy to hear that your experience was so seamless and satisfying! We appreciate your kind words about the attentive and caring service you received, and we value your feedback.
Many Thanks
Nina
Had vehicle repaired post accident…
Had vehicle repaired post accident through a TP insurer, swift, and car is as good as new. Would have liked to have been updated on progress at least once though as a courtesy.
24 June 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Morning Leanne
We're happy to hear that your vehicle is as good as new following the accident repair. We appreciate your feedback and will aim to improve our communication.
Many Thanks
Nina
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Evening Janie
We appreciate you taking the time to leave us this fantastic review! We are so glad to hear you were happy with our service and work.
Many Thanks
Nina
Feedback
The customer service by (Penny?) Was great. Helpful and reliable. Quick communication once i chose their services.
My car stayed longer than expected but I had good comms and a swift return when it was ready.
The finished jobs looks great, good as new.
24 June 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Vikki
We appreciate your positive feedback and are happy to hear that you found our service helpful and reliable. We are glad you were pleased with the communication and the quality of the work.
Many Thanks
Nina
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Mr Chapp
We appreciate you taking the time to leave us a 5-star review; we are so glad you were happy with our service.
Many Thanks
Nina
Fix Auto UK were very helpful and the…
Fix Auto UK were very helpful and the repairs to my car were faultless
6 June 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Morning Dianne
We're happy to hear that our services were helpful, and we appreciate your positive feedback regarding the repairs to your car.
Many Thanks
Nina
Belated review from Jan 2024
re: Fix Auto Sandhurst
Firstly not great that this is a belated review, but I thought I had submitted one shortly after, but clearly not. Noticed when I was not able to find it when I passed the business name to somebody looking for recommendations.
My car was in for an Admiral insurance repair back in Jan 2024. The team were very busy at the time, but they very kindly squeezed me in, which I greatly appreciated. I saw the fantastic reviews on here, and they were the obvious choice.
The car was repaired as quickly as parts could be sourced. The suspension, tracking and wheel repairs were faultless. The body work was well done, and despite some further paint polishing of the bonnet being required (on my request after looking at the car under better light), the team were happy to work with me on this.
The car when I picked it up was cleaned and valeted.
While the car was in for repair the team were super helpful and kept me up to date. They were highly knowledgeable, friendly and clearly take pride in their work. There was a minor issue when I was told the car would be ready the next day (Friday), but I was then told Tuesday instead 24hrs later. However, for me the key was that the car was returned fully repaired. I guess the one benefit of this review being late (apologies again), as I can say the work has stood the test of time, which adds weight to what I have said.
7 June 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon David
We appreciate you taking the time to share your experience. We're happy to hear that we could accommodate you despite our busy schedule and that you were pleased with the repairs. We are glad our team was helpful and communicative. We value your feedback regarding the delay and the additional polishing, and we're pleased we could resolve it to your satisfaction.
Many Thanks
Nina
I recently had my car repaired at Fix…
I recently had my car repaired at Fix Auto Sandhurst following a non-fault accident, and I couldn’t be more impressed with the service I received. The entire team was extremely professional, and the quality of the repair work was outstanding — my car was restored to a very high standard.
A special thank you to James, the manager, for overseeing such a smooth and thorough repair process, and to Penny at reception, whose support and communication throughout were exceptional. They both made a complicated situation so much easier to handle.
Highly recommended for anyone needing reliable and high-quality vehicle repairs!
2 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Kiran
Thank you for the lovely review. We're happy to hear that you were so impressed with the service and the repair work and Penny and James were able to support you during a complicated situation. We appreciate your recommendation.
Many Thanks
Nina
Top notch
Great communication and quality of work. Penny, Will and Simon all deserve a mention. 10/10
23 May 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Morning Charles
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you were happy with the service you received. The team strive to provide excellent customer service, and your feedback reinforces our commitment to excellence.
Many Thanks
Nina
Car was fixed in timely manner and came…
Car was fixed in timely manner and came back looking all shiny and new . Staff were polite and friendly the service was very efficient.
13 May 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Morning Mrs McGinn
Thank you for your kind words and 5-star rating! We're delighted to hear you were happy with the service and the quality of the repair. We strive to provide our customers with the best possible experience and we're glad you found our staff friendly and helpful.
Many Thanks
Nina
Everything worked smoothly
Very good experience, undertaken via insurance claim. Contacted within timeframes, kept up to date, and service matched or exceeded everything we discussed. Would be happy to work with them again (although would prefer not to have any more car damage!)
9 May 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Morning Christopher
Thank you for your kind words. We appreciate you taking the time to share your positive experience. We strive to provide excellent customer service and keep our clients informed throughout the repair process. We're glad that we met your expectations and that you would be happy to work with us again.
Many Thanks
Nina
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