My insurance sent my vehicle for repairs to Fix Auto Oswestry following a collision. The garage kept me up to date throughout the process and were always easy to get hold of and informative if I had... See more
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They were absolutely amazing so kind and understanding as I had a hitch with my insurance and they helped me through the whole process and provided me with a free courtesy car which they didn’t have t... See more
All the staff I met were extremely helpful and clearly explained what needed to be done and made me aware of any possible hidden extras which could not be seen until the bodywork had been removed. I w... See more
Work on car not complete and don’t understand how this issue wasn’t seen on first examination. Car came back in a mess hadn’t been cleaned and also marks where dug in with buffer or what ever used on... See more
Company details
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
916 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Highly recommend
Kept informed all the step of the way brilliant job done to my car good as new.
14 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Khumalo
Thank you for taking the time to leave us a five star review. We are pleased to hear that you were kept informed and that your car is as good as new. Thank you for your positive feedback, it will be shared with our team.
Kept up to date regarding what was…
Kept up to date regarding what was being done to my car, received text message updates.
Negative is I wasnt given any notice that my car was ready until I received a phone call to say they were on their way to drop off. This caused stress and rush to then return the courtesy car within the time frame needed.
12 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Thank you for taking the time to leave us a review. We pride ourselves on our high standard of Customer Service and are disappointed to hear our usual process was not followed. Please accept our apologies for any inconvenience and unnecessary stress caused.
Fix auto responded in a very positive…
Fix auto responded in a very positive way to my query and presented my motor to me in a very satisfactory condition
17 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Davenport
Thank you for taking the time to leave us a five star review. We are pleased to hear your had a positive experience whilst using our services.
"I had a very good experience
"I had a very good experience. The team kept me well informed with clear updates on the progress of the repairs, and their communication was excellent throughout. Everyone I dealt with was friendly and helpful, which made the whole process smooth and stress-free."
10 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Bowring
Thank you for taking the time to leave us a five star review. It's good to know that our team kept you informed with clear updates and that our communication made the process smooth and stress-free. We appreciate your positive feedback.
BMW bodywork repairs
Car damaged rear near side. Estimate for repairs done immediately on presentation. Quote was competitive and timescale reasonable. Work started on time and completed earlier than expected. Very good quality repair - vehicle restored to as new. Staff courteous and helpful. Very satisfactory outcome. Recommend Fix Auto as a good repair shop.
8 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Henderson
Thank you for taking the time to share your positive experience. We're happy to hear that the estimate was done quickly, the repair work was completed ahead of schedule, and you found our team courteous. Thank you for your recommendation.
Vehicle was ready on time but on…disappointed in pain work.
Vehicle was ready on time but on collection I was asked to pay excess a second time.
Upon inspection of the paint spraying I found dust or nibs in the paint, orange peel and masking tape residue.
It appears that final inspection of a vehicle before return could be improved.
30 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Hi Derek, Sorry to hear of the issues you had with the excess and the paint issue. I believe that the paint issue has now been resolved but if you have any further issues please get in contact with us. Hopefully now the repairs are all fine for you and you are happy with the end results. Thank you for your review.
Quality repair
The repair was of good quality, it did however take a long time for what was minor damage.
23 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Kilcoyne
Thank you for taking the time to leave a review. apologies that your repair took longer than you had expected. I have looked at your file and can see that we had needed to order additional parts in the rebuild stage, this would unfortunately add additional time. Also, your car needed to go to Suzuki to have the ADAS calibration done, again adding additional time. If you wish to discuss any of this please do not hesitate to contact us.
Regards
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish
21 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Blumfield
Thank you for taking the time to leave us a five star review. We are please to hear you were happy with the service we provided.
Paint finish very poor
Paint finish very poor. “Orange peel” bumps and drips. On the plus side it’s booked in again for rectification.
21 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Hi Mr Baly. Sorry to hear about the issues with your vehicle, we try to ensure all repairs are carried out to the highest standards so can only apologise this was not the case on your vehicle. Glad to hear its all booked in to rectify. Thank you for you review.
Wonderful
Polite dealt with all my questions and query very good service
16 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Wall
We appreciate you taking the time to leave us a review. We are pleased to hear that you were pleased with our service and assistance.
Excellent service with regular updates…
Excellent service with regular updates and helpful staff members that tried get me the best value for my money. Would highly recommend them
15 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Morgan
Thank you for taking the time to leave us a five star review. We pleased to hear that you received excellent service, helpful updates, and great value. Thank you for recommending us.
Very pleased did a fantastic job.
7 August 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Shackleton
Thank you for leaving us a five star review. We pride ourselves on our high standard of repair and are happy to hear you are pleased with the repair.
Friendly efficient service given
Repair was done quickly to a very high standard.
All staff involved with the handover of the car and the return were very pleasant.
Overall a very friendly and efficient service provided.
8 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Jones
Thank you for taking the time to leave a five star review. We are pleased to hear that the repair was completed quickly, to a high standard and that you found our service efficient and friendly.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Jones
We appreciate you taking the time to leave us a review. We are pleased to hear our team was helpful and answered your questions promptly.
Received a very good courtesy car to…
Received a very good courtesy car to use while my car was being repaired Collected my car which had had a thorough clear. On my first journey in my car everything seemed to be OK
7 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Lowarch
Thank you for taking the time to leave us a five star review. It is good to hear that you found the courtesy car suitable and your car was thoroughly cleaned. We appreciate your positive feedback regarding your initial journey after the repair.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Whitney
We appreciate your fantastic feedback and are so glad you were pleased with our service again
Polite and considerate staff
Polite and considerate staff. Damage made invisible and car returned clean as well.
6 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Snowball
We appreciate you taking the time to share your positive feedback and 4-star rating. We are happy to hear you were pleased with our polite staff and the quality of our work.
Exceptional service - I highly recommend
This company provides an exceptional service from start to finish. All the staff were both helpful and friendly and Neil in particular was very approachable and did a brilliant job on my car. The whole process was smooth and seamless - I highly recommend them.
1 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms. Cummard
Thank you for taking the time to leave us a five star review. We are pleased to hear that you found our service exceptional from beginning to end. It's great to know our team was helpful and friendly, and that you had a smooth, seamless experience.
Excellent quality accident repair
Our insurers arranged for a non-fault repair through Fix Auto. Our car came back to us looking as good as new. The delivery driver was lovely. Text updates were useful to keep track of the repair. Fix Auto also arranged to replace the other front tyre (which we paid for) to have a matched pair after front tyre damage. We were surprised how long the repair took especially as the expected completion date from our insurer had been 10 days prior hence 4 rather than 5 stars. We understand some trim had to be ordered and the team was attempting to source a matched tyre to the others fitted, which took time, however not being an old or unusual make of car, it did surprise us that it caused such a delay. Overall we would definitely recommend Fix Auto and feel they looked after our car and had excellent friendly customer service. Particular thanks to Wendy and Martin.
29 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Sarah
Thank you for taking the time to leave us a review. it's good to hear that your car looks as good as new and that the delivery was a smooth transition. We appreciate your comments regarding the text updates and the tyre replacement. We acknowledge your surprise at the repair duration. Unfortunately when ordering parts we are at the mercy of the supplier and, on occasion, they can take a little longer than expected to get to us. We value your recommendation and are grateful for your kind words about our customer service. Thank you for your feedback.
Great communication & service
Great communication & service, all around friendly people! My car came back in perfect condition!
25 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Miss Smith
We are pleased to hear that you had a positive experience with our team. We appreciate your feedback and pleased to hear you are happy with the repair.
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