They were absolutely amazing so kind and understanding as I had a hitch with my insurance and they helped me through the whole process and provided me with a free courtesy car which they didn’t have t... See more
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All the staff I met were extremely helpful and clearly explained what needed to be done and made me aware of any possible hidden extras which could not be seen until the bodywork had been removed. I w... See more
From beginning to end it has been an absolute pleasure to deal with Fix Auto Oswestry after my car was involved in a hit and run incident. They constantly kept me updated throughout the process... See more
Company replied
Work on car not complete and don’t understand how this issue wasn’t seen on first examination. Car came back in a mess hadn’t been cleaned and also marks where dug in with buffer or what ever used on... See more
Company details
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
916 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Excellent service from start to finish…
Excellent service from start to finish especially girls in reception
14 October 2026
Unprompted review
Very good helpful service
15 October 2026
They were absolutely amazing so kind…
They were absolutely amazing so kind and understanding as I had a hitch with my insurance and they helped me through the whole process and provided me with a free courtesy car which they didn’t have to do Martin Bedows rang me all the time to give me updates and as I said before so very very kind I can’t thank the team enough and the lovely man that delivered my car back to me was also kind and polite. I can’t thank you enough for your first class service. Would recommend you to anybody.
8 October 2026
The staff were amazing so helpful and…
The staff were amazing so helpful and sympathetic they could not have done enough to help.
Thanks Fix Auto Oswestry
1 October 2026
Unprompted review
A job well done.
All the staff I met were extremely helpful and clearly explained what needed to be done and made me aware of any possible hidden extras which could not be seen until the bodywork had been removed. I was extremely grateful to the receptionists for their help which put me at my ease
9 October 2026
Excellent work done on my car
Excellent work done on my car, quick as well. My car was lovely and clean inside and out except for the muddy wheels, l had to wash these when l got home as they spoilt the look of the finished result. This is the second time I have used them and my husband has brought his car in also. Definitely use them every time.
4 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quick and efficient delivery of…
Quick and efficient delivery of courtesy and collection of car. Regular updates. Lovely staff at every point.
30 September 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Nicola
Thank you for taking the time to leave us a five star review. We are pleased to hear that you enjoyed our prompt service, clear communication, and friendly team throughout the process. Your kind feedback is appreciated.
Lee Hitch, Fix Auto UK
Very efficient and helpful
Fix Auto Oswestry were very efficient in collecting and repairing my Skoda Kamiq to a high standard. They were easy to contact, kept me informed on progress and were most helpful in responding to questions.
23 September 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Toms
Thank you for taking the time to leave us a five star review. We are pleased to hear that you were pleased with the repair work on your vehicle, as well as our seamless collection process. Keeping you well-informed and answering all your questions promptly is a top priority for our team, and we appreciate your kind feedback.
Lee Hitch, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Lloyd
Thank you for your five star review. We are so pleased to hear that you experienced smooth interactions, clear updates, and were happy with the quality of our repairs. Your positive feedback is greatly appreciated by the whole team.
Lee Hitch, Fix Auto UK
Good Old Fashioned Customer service at it's very best !!!
From beginning to end it has been an absolute pleasure to deal with Fix Auto Oswestry after my car was involved in a hit and run incident.
They constantly kept me updated throughout the process and to completion.
Having a Courtesy car certainly helped me carry on with all the things I had to do and get done whilst my car was off the road.
Every single staff member I encountered went above and beyond to make sure I was happy with everything.
Good old fashioned Customer Service at it's very best !!!
I would have no hesitation whatsoever in recommending Fix Autos Oswestry to anybody who needed body repair work undertaken.
24 September 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Adams
Thank you very much for your great feedback. We are sorry to hear about the hit and run incident, but we are delighted that our team could make the repair process as smooth and stress-free as possible for you.
It is good to know that you appreciated the regular updates, the courtesy vehicle, and the dedicated service from our staff. Providing attentive, high-quality care is always our top priority, and your kind recommendation means a lot to our entire team.
Lee Hitch, Fix Auto UK
Customer service offering affordable…
Customer service offering affordable alternatives. Friendly staff welcoming office.
24 September 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Walters
Thank you far taking the time to leave a five star review. We are pleased to hear that our friendly team made you feel so welcome in our office and that we could provide budget-friendly options for your needs. Your kind feedback is important to us, and we appreciate your support.
Lee Hitch, Fix Auto UK
A very professional company
A very professional company.
Keeping me informed of every stage of my repair.
Excellent staff.
Very happy.
Thanks
15 September 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Williams
Thank you for your five star review. We are pleased to hear that you experienced high standards of professionalism and appreciated the regular communication throughout your vehicle's repair. Your feedback is important to us and we appreciate you taking the time to leave a review.
Lee Hitch, Fix Auto UK
What a fantastic experience
What a fantastic experience! After a minor bump needing mainly cosmetic repair, Fix Auto came to the rescue!
They drove a courtesy car out to me and drove my vehicle back to base, and that was it! They just got on with it and I was no worse off having a car to use!
They even arranged an MOT to be carried out when k realised that it was due whilst they had it!
Absolutely golden service, everyone I spoke to was super friendly and helpful! I wouldn’t hesitate to recommend FA for any vehicle needs! ⭐️⭐️⭐️⭐️⭐️
18 September 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Proctor
Thank you for such a glowing five star review. We are pleased to hear that our door-to-door vehicle delivery service made everything convenient for you and kept your routine uninterrupted. Taking care of that extra maintenance check while your vehicle was with us was our pleasure. It is good to know our team's friendly attitude made a great impression, and we appreciate your kind recommendation!
Lee Hitch, Fix Auto UK
Warm welcome completed job to an…
Warm welcome completed job to an excellent standard
18 September 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Torry
Thank you taking the time to leave a review. We are pleased to hear that you received a friendly greeting and were happy with the high quality of the work completed.
Lee Hitch, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Saunders
Thank you for the five star rating. We are p-leased to hear that you were pleased with the quality of our work and our speedy completion time. Your feedback means a lot to us, and we appreciate you taking the time to share your experience.
Lee Hitch, Fix Auto UK
Fast service kept up to date with all…
Fast service kept up to date with all the progress recommendations them highly to all .
8 September 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Owens
Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed our prompt service, appreciated the regular updates on your vehicle's progress, and felt confident enough to recommend us to others.
Lee Hitch, Fix Auto UK
Great work completed and a lovely and…
Great work completed and a lovely and clean courtesy car dropped off.
I was kept updated throughout and the staff were chatty and helpful when on collection.
Was handed a lifetime guarantee yesterday and an information pack of all the work carried out.
Can’t recommend enough.
16 September 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms Davies
We are pleased to hear you are happy with the work completed on your car and that you appreciated the clean courtesy car.We pride ourselves on our high customer service and it's good to hear that our staff kept you updated and were chatty and helpful.
Lee Hitch, Fix Auto UK
Great business excellent colour match…
Great business excellent colour match kept me the loop with updates will use in the future for other body work
14 September 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr Coleman
Thank you for taking the time to leave us a five star review. We are happy we could provide an excellent color match and keep you informed. We look forward to assisting you with future body work.
Lee Hitch, Fix Auto UK
Fitted sensors…
I had arranged for sensors to be fitted on my car and as I live not far away I was going to drive to the garage and walk back. However I received a call saying that my car would be collected as part of the complimentary service. It was raining so gratefully accepted.
Thank you to Neil who did a lovely neat job I'm very pleased with the work done.
5 September 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Williams
We are pleased to hear about your positive experience with our complimentary collection service, especially on a rainy day. It is good to know that our team provided such a neat and satisfying job with the sensor installation. We appreciate you sharing your kind words.
Lee Hitch, Fix Auto UK
Dependable in every way
Dependable in every way. Kept me posted throughout process & worked with me over getting car back in time for airport departure. Did a super fine job on the vehicle too. Audi Q3 CG04PAG Big Thanks!!
30 August 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Griffiths
Thank you for your great five star review. We are pleased to hear that you found our service dependable and that we could keep you informed throughout the process. It is good to hear that we were able to work with you to get your car back in time for your airport departure, and we are happy you are pleased with the super fine job on your vehicle.
Lee Hitch, Fix Auto UK
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