I have had a very good experience with fixauto the staff are very nice a all around great service and workmanship is Exceptional so yes 5star from me.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have had a very good experience with fixauto the staff are very nice a all around great service and workmanship is Exceptional so yes 5star from me.
Company replied
Excellent repair to van. Collected and returned to my address enabling me to carry on running the business without stress. Van was beautifully clean and well looked after. Many thanks for all your har... See more
Company replied
I was directed to Fix Auto in Mitcham by my insurers and was very impressed by their communications which kept me informed about the stages of the repair process. The results were good and on time and... See more
Company replied
First class service from start to finish. After being involved in an accident which wasn’t our fault and the other person driving off before being able to get their details, we can’t thank Fix Auto en... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

8 Wandle Way, CR44NB, Mitcham, Surrey, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb service, my car was repaired above & beyond my expectations, they went the extra mile in closely matching bespoke bonnet & bumper trimmings to the rest of the vehicle. To top it off the hire company who were booked to leave my hire car at Fix Auto so I could get home - left it at my home in error & Fix Auto drove me all the way home at a drop of a hat! Top job.
I highly recommend them a such a friendly welcoming team! 👍

Reply from Fix Auto UK - Fix Auto Mitcham

Reply from Fix Auto UK - Fix Auto Mitcham
Rav at Auto fix. Communicated with me at each significant stage and fixed my MG up perfectly after accident damage. Thank you

Reply from Fix Auto UK - Fix Auto Mitcham
Great experience dealing with Fixautos from beginning to end. Will definitely recommend family and friends to use their services.
Thanks for dealing with my recent works, your honesty, advice and recommendations were much appreciated.

Reply from Fix Auto UK - Fix Auto Mitcham
Car came back must quicker than expected after repairs and it came back very clean. The team are also very helpful over the phone. Very happy, would highly recommend!

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent work to repair tree damage dents and scratches to the bonnet and side of my X5. Responsive customer service, as I was kept informed of progress with the repairs. Job completed well within predicted lead time.

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent job done by repair team. On the other hand customer service team need a bit of training.

Reply from Fix Auto UK - Fix Auto Mitcham
First class service .
From the Moment I picked Fix Auto Mitcham to repair car .
Kept me updated and repair was done before the 7/10 day given job finish .
Rav was so helpful .
Thank you to all at Fix Auto
Would recommend .

Reply from Fix Auto UK - Fix Auto Mitcham
Very good service on both insurance and personal account repairs. Ongoing communication, sensible advice, very helpful staff. The whole process was made very easy for me, and at a very competitive price.

Reply from Fix Auto UK - Fix Auto Mitcham
As soon as I had received the information from my insurance company to the time I received my vehicle back. I have been treated with respect and understanding of my predicament. I was informed throughout on what was happening to my vehicle and how long it will take.
The staff were very helpful, friendly and supportive. Many thanks

Reply from Fix Auto UK - Fix Auto Mitcham
100% Service. Very quick & efficient. The staff were amazing & helped me out in a difficult situation

Reply from Fix Auto UK - Fix Auto Mitcham
My rear bumper and sensors were damaged and they have repaired it within a very quick period of time to a high standard

Reply from Fix Auto UK - Fix Auto Mitcham
Asked me for pictures to only turn around and say they cannot repair my car because "there's too many undriveable vehicles on their site"
Completely wasted my time and unorganised, I don't know why you request for pictures to then reject my car if you knew you couldn't repair it to start with.

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent service very impressed with the repair and how quickly it was done.

Reply from Fix Auto UK - Fix Auto Mitcham
This guys are very good in taking money for jobs they haven’t done & the main point raised by other mechanic & following they fixed the bumper that they charged my insurance company over £1000+.
I found the shock absorbers that were impacted in rare offside when accident happened they refused to fix it & wanted £350 for it. I got my mechanic to put in new absorbers at a cost of £210.
I would relay my feedback to my insurance & ask them to avoid them for other future customer
Have to mention when I told Rav about this he said it was in MOT advisory last year but it wasn’t my fault this got more damaged in the accident & they were suppose to put it right

Reply from Fix Auto UK - Fix Auto Mitcham
Really good service. The people at Fix Auto are really helpful and you feel like they want to look after you. I should have checked the car though before I took it back (I couldn't because I had Covid) and we missed that my satnav/app connect hadn't been re-enabled. Took it back though when I realised and all sorted.

Reply from Fix Auto UK - Fix Auto Mitcham
Had to put my car in this garage due to an insurance claim. I thought I would have to take it to thegarage they however collected and dropped off my car when the job was complete. The repair was outstanding, you would never know it had been damaged. Absolutely fantastic service.

Reply from Fix Auto UK - Fix Auto Mitcham
Good service and work was carried out on time with quality.

Reply from Fix Auto UK - Fix Auto Mitcham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.