Fix Auto UK - Fix Auto Mitcham Reviews 

267
TrustScore 5 out of 5

4.8

8 Wandle Way, CR44NB Mitcham, Surrey, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have had a very good experience with fixauto the staff are very nice a all around great service and workmanship is Exceptional so yes 5star from me.

Company replied

Rated 5 out of 5 stars

Excellent repair to van. Collected and returned to my address enabling me to carry on running the business without stress. Van was beautifully clean and well looked after. Many thanks for all your har... See more

Company replied

Rated 5 out of 5 stars

I was directed to Fix Auto in Mitcham by my insurers and was very impressed by their communications which kept me informed about the stages of the repair process. The results were good and on time and... See more

Company replied

Rated 5 out of 5 stars

First class service from start to finish. After being involved in an accident which wasn’t our fault and the other person driving off before being able to get their details, we can’t thank Fix Auto en... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Mitcham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 8 Wandle Way, CR44NB, Mitcham, Surrey, United Kingdom

  • 07852 131787

4.8

Excellent

TrustScore 5 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(267)

5,527 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have had a very good experience with…

I have had a very good experience with fixauto the staff are very nice a all around great service and workmanship is
Exceptional so yes 5star from me.

8 July 2026
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you so much, Hughie, for sharing your experience with us.
We’re thrilled to hear that your experience with us was exceptional and that our team made you feel well looked after throughout your repair journey. Friendly service and high‑quality workmanship are at the heart of what we do, so your 5‑star feedback means a great deal to everyone here at Fix Auto.

We truly appreciate your recommendation and are always here should you need us again.

Warm regards from The Fix Auto Mitcham Team

Rated 5 out of 5 stars

Very professional and and speedy…

Very professional and and speedy service, thank you!

3 July 2026
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you so much for your 5‑star review. We’re delighted to hear you found our service very professional and speedy. The team at Fix Auto Mitcham takes great pride in delivering high‑quality repairs with efficient turnaround, and your feedback means a lot to us.

Thank you for choosing us and for taking the time to share your experience.

Fix Auto Mitcham Team

Rated 5 out of 5 stars

Very pleased with the result

I was directed to Fix Auto in Mitcham by my insurers and was very impressed by their communications which kept me informed about the stages of the repair process. The results were good and on time and I would recommend using them.

8 June 2026
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Hi John,

Thank you so much for taking the time to share your experience.

We are thrilled to hear that you were pleased with the repair results and that our team kept you well-informed throughout the entire process. Providing clear communication and delivering quality work on time is exactly what we aim for, so it’s wonderful to know we delivered the level of service you deserve.

We truly appreciate your recommendation and your 5-star review.

Best regards, The Team at Fix Auto Mitcham

Rated 5 out of 5 stars

Excellent repair to van

Excellent repair to van. Collected and returned to my address enabling me to carry on running the business without stress. Van was beautifully clean and well looked after. Many thanks for all your hard work.

28 May 2026
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you, Helen, for your wonderful 5‑star review. We’re so pleased to hear you were happy with the repair to your van and that our collection and return service helped you keep your business running without added stress. The team always aims to return vehicles clean, cared for, and repaired to a high standard, so your feedback means a great deal. Many thanks for recognising our hard work.

Fix Auto Mitcham Team

Rated 5 out of 5 stars

Very straightforward experience

Very straightforward experience. Everyone was friendly, helpful, and approachable. I had no issues at all, and everything was explained thoroughly.

22 April 2026
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Hi Kerova - Thank you so much for taking the time to write this review. Your feedback is invaluable to us. We strive to make every experience as straightforward and transparent as possible, so it’s wonderful to hear that our team hit the mark for you.

Being approachable and thorough is what we aim for every day. We’re thrilled you had a seamless visit. We are always here for you should you need us in the future!

Fix Auto Mitcham Team

Rated 5 out of 5 stars

Chris and the team were great.

Chris on reception was so kind and helpful. The chap who collected the car was again, kind and very skilled. The guys in the workshop repaired the car as quickly as possible as I have a specially adapted one.
Many thanks.

12 March 2026
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Hi Doug, we really appreciate your feedback. Chris and our technicians take great pride in their work, and hearing that their kindness and skill made a difference for you is the best reward. We know how important it is to have your adapted vehicle back quickly, so we'll be sure to pass your kind words along to the workshop and our collection driver. Thank you for choosing Fix Auto Mitcham.

Best regards, Fix Auto Mitcham

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The front bumper and grilles were reinstated to the Polo under insurance plus I additionally paid for work to rear bumper. The car was retuned today in excellent condition and the quality of their workmanship was obvious. A quality service at a reasonable cost is rare today. I am happy to recommend this company.

6 February 2026
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham

Rated 5 out of 5 stars

This is my second time using Fix Auto…

This is my second time using Fix Auto Mitcham. The service is excellent. They quickly arranged the bodywork repairs. They picked up my car from home and dropped it off the same way after fixing it. The car looks brand new and clean. Thank you very much. I will definitely recommend you to others.

23 January 2026
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you so much for another 5-star review!
We are thrilled to hear that you had such a positive experience with us on both occasions!
Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards, Fix Auto Mitcham

Rated 5 out of 5 stars

Very Pleased

Everybody I spoke to were very helpful and accommodating. The work was excellent and quickly completed. Then my car was returned earlier than I expected, which I was very pleased about.

6 October 2025
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!

Rated 5 out of 5 stars

Professional, No fuss, Great

No fuss, professional, great service 😊

13 November 2025
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you for your comments and 5 star review, we really appreciate you taking the time to leave us feedback.
Team Fix Auto Mitcham

Rated 1 out of 5 stars

Took my car here to get a quote for…

Took my car here to get a quote for damage caused in an accident, the man said he would email me a quote but never did. I have called a number of times and been fobbed off. I will now need to take it somewhere else which is difficult as I am disabled. I would not recommend going here they don’t seem to want the business

30 September 2025
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you for taking the time to leave your feedback, all comments are crucial to the team here at Fix Auto Mitcham.
We do charge an upfront cost for any estimates that relate to a private repair. This would then be taken off of the final bill once the agreed upon repairs are completed.
Unfortunately we operate with two estimators and both have taken ill/ holidays over this week. Therefore we are trying to pick up the work and being an insurance approved repairer, these will take priority.
Please do feel free to contact Bailey or James on 02081944490 to discuss how we may be able to assist you with the requested quote. Due to lack of details and data protection on the reviews we cannot be certain the registration this review relates to, apologies.
Many thanks, Fix Auto Mitcham

Rated 5 out of 5 stars

A Amazing service from start to finish

A Amazing service from start to finish! Fix Auto UK picked our car up when they said they would. They completed the work of our new car , even completing it earlier than expected. They went above and beyond and kept me informed. I would highly recommend to anyone. Thanks again ( Karen Toyota hybrid 2023 plate) my daughter helped with the review

10 September 2025
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again should you need our services!
Best regards, Fix Auto Mitcham

Rated 5 out of 5 stars

Fix auto

Wonderful job done fixing my car and got it back quicker than expected . Will use again

3 September 2025
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham

Rated 5 out of 5 stars

Outstanding garage!

Second time in 3 years that I’ve had bodyshop repairs done on my car at this garage. Fantastic service! Everything from their collection/delivery service to the actual quality of repair to the post-repair valeting was faultless. My enquiries were promptly dealt with and deadlines kept as promised. Would very highly recommend.

31 July 2025
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you so much for your glowing 5-star review!
We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again should you need our services!
Best regards, Fix Auto Mitcham

Rated 5 out of 5 stars

Chris and Tony are old school customer…

Chris and Tony are old school customer service / they do what they say they’re going to do, when they say they’re going to do it. We need more of them on the planet. Thank you

17 July 2025
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you for leaving your kind words, we are so happy you had a great experience with us!
We as a team appreciate your time to leave your review.
Thank you, Team Fix Auto Mitcham :)

Rated 5 out of 5 stars

Great work - No issues

Great experience, they arranged collection of my vehicle, the work took 2 days to complete. Advised me to come and get my car and happy for me to leave my hire car to make it easy for everyone. Would use again

3 July 2025
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you for leaving your kind words, we are so happy you had a great experience with us!
We as a team appreciate your time to leave your review.
Thank you, Team Fix Auto Mitcham :)

Rated 5 out of 5 stars

Amazing

Great company to deal with. My car was damaged when a car I was going past opened their door. Took off the wing mirror, damaged the front and rear passenger doors and took off the door handle. Spoke to my insurer (Admiral) who advised this was their authorised repair local to me.

Accident was on Thursday 1pm and insurance informed within 15mins. Fix Auto called Friday morning to ask for photos to check extent of damage and communicate with the insurance company. Monday morning got a call and car was booked in for collection or delivery on Wednesday. As they open at 07:30 meant I could drop off on my way to work. Quickly turned around on collection and got a nearly brand new courtesy car. I estimated it would take 4 days to fix and got a call on Monday afternoon to collect. Damage was invisible, car immaculate - was cleaner than when I bought this car second hand from a dealer who had done full deep clean. Even the boot was spotless and got all the cat fur off, from our cat who goes on holiday with us!

From contact to get photos to collecting the car took under 10 days and under 5 days (4 if discount Sunday) for the repair.

Amazing work ethic, super friendly staff, amazing communication - each call if missed was followed by a text to say what they called about, rapid phone responses. So glad Admiral use them and wouldn't hesitate to use them as a private customer.

24 June 2025
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you so much for your glowing 5-star review!
We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again should you need our services!
Best regards, Fix Auto Mitcham

Rated 5 out of 5 stars

Faultless service from Fix Auto Mitcha

I can't recommend Fix Auto Mitcham highly enough. They were selected by my insurers to do some extensive bodywork repairs to my car and did an excellent job! Steve who collected and delivered my car was helpful, respectful and charming! James, the manager, was great, calling me to arrange my car's return at my convenience. The whole process was faultless and I highly recommend this company.

13 June 2025
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham

Rated 5 out of 5 stars

Steve was friendly curtious and on time…

Steve was friendly curtious and on time with delivering and collecting the vehicle. Good customer service at the office and high quality repairs.

12 June 2025
Unprompted review
Fix Auto UK - Fix Auto Mitcham logo

Reply from Fix Auto UK - Fix Auto Mitcham

Thank you for your comments and 5 star review, we really appreciate you taking the time to leave us feedback.
Team Fix Auto Mitcham

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look