Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... See more
Company replied
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
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Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... See more
Company replied
My car went in for some body work repair and a coolant tank replacement. Few problems with a separate issue when I came to collect it, the spark plugs needed replacing. They fixed this in 24 hours an... See more
Company replied
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... See more
Company replied
Great job done the booking in process took ages (shortage of parts seamed to be the reason but apart from that very friendly and helpful customer service from all staff.
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, United Kingdom
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Reply from Fix Auto UK - Fix Auto Durham
100% efficiency & politeness with every visit either face to face or by phone. All members of staff first class
and a credit to your company. The job on the vehicle was exceptional and the quality of repair superb, its like having a car straight of the showroom when newly purchased. Many Thanks to you all.
Graham Alderson

Reply from Fix Auto UK - Fix Auto Durham
Used Admiral Insurance who directed me to this garage to get my bumper fixed. Very friendly and good service overall. Got given a good, clean courtesy auto car whilst my car was getting fixed. Would recommend

Reply from Fix Auto UK - Fix Auto Durham
Come to change a small part, done within 10 mins the next day after they ordered it straight in. Brilliant

Reply from Fix Auto UK - Fix Auto Durham
The staff at this repair business deserve more than 5* they were brilliant and even when I wasn’t 100% happy with the outcome, they were determined I would leave happy and that I did. Well done all 👏👏

Reply from Fix Auto UK - Fix Auto Durham
My car had quite a sizeable dent in the side along with damage to an alloy but thanks to the auto fix team, it now looks as good as new. Special mention to Marty for his service.

Reply from Fix Auto UK - Fix Auto Durham

Reply from Fix Auto UK - Fix Auto Durham
Couldn't fault their service from start to finish car looked like new when finished

Reply from Fix Auto UK - Fix Auto Durham
They kept Me updated all of the time and did a great job thanks again

Reply from Fix Auto UK - Fix Auto Durham
Thanks for good work my only issue was that I booked an automatic car and also requested it a few weeks before the work was carried out was told at last minute that only manual are available I’m sure you could have sorted this out I was disappointed with your customer service other than that thanks again for a good job maybe next time

Reply from Fix Auto UK - Fix Auto Durham
Great service the guys are helpful and go out their way to provide a good service. The work done on the car is perfect. Thank you to fix auto Durham

Reply from Fix Auto UK - Fix Auto Durham
The service and customer relation was prompt and professional. I would definitely recommend this garage.

Reply from Fix Auto UK - Fix Auto Durham
Excellent communication I was kept updated every step of the way.
Staff couldn’t be more helpful when answering queries and advising me of the process.
Would definitely recommend fix auto to friends and family.

Reply from Fix Auto UK - Fix Auto Durham
Took my vehicle in for damage repair. I was met by Michael Soulsby who guided me through the procedure.
When my repair was done I was very impressed with the works carried out.
1st class service and workmanship.i would recommend Fix Auto Durham to my friends and colleagues.
Thanks Again Michael much appreciated.
Peter Tiplady

Reply from Fix Auto UK - Fix Auto Durham
Excellent service, would highly recommend my car now looks brand new thanks to their excellent work. A massive thank you to Micheal ( I think that was his name 🤣) for making me feel so welcome and looking after my car generally best customer service I could ask for.

Reply from Fix Auto UK - Fix Auto Durham
From start to finish this company and staff were amazing. They made you feel welcome and sent text messages keeping you up to date with my car and when they expected to be completed by . Loved the courtesy car as well . Thank you

Reply from Fix Auto UK - Fix Auto Durham
The only concern I have is the length of time it took them to repair the car
Otherwise the staff were very helpful and friendly and kept me informed of why their was a delay which turned out to be a parts issue

Reply from Fix Auto UK - Fix Auto Durham
The part we needed was slow in arriving but figure this is Brexit or pandemic. Fix Auto Durham were brilliant at keeping us updated. Everything went smoothly - dropped and picked up vehicle and courtesy car. Plus the job itself, looks like a new car and much cleaner than when they picked it up. Good job guys, thank you.

Reply from Fix Auto UK - Fix Auto Durham
Great service. Professional work. Continual updates and contact throughout.

Reply from Fix Auto UK - Fix Auto Durham

Reply from Fix Auto UK - Fix Auto Durham
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