I recently had a dent repaired on my car door and I’m genuinely so impressed with the quality of the work. The repair was carried out to an incredibly high standard — you honestly wouldn’t even know... See more
Company replied
35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB
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I recently had a dent repaired on my car door and I’m genuinely so impressed with the quality of the work. The repair was carried out to an incredibly high standard — you honestly wouldn’t even know... See more
Company replied
Fix Auto were great from the moment we contacted them. They came back to us quickly to find out more about the services we required and then sent us a quotation within 24 hours. They kept us up to dat... See more
Company replied
Our car was collected when arranged, the work has been carried out well and the car returned, again when arranged. Communications from Fix Auto were clear and timely and any questions we had were answ... See more
Company replied
they took the car on 28/11/22 said about a week, we didn't get the car back until the 9/1/23 and were quoted £1,250.00 excess then charged us £1,400.00 They did the job well but now we can't get... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, United Kingdom
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I recently had a dent repaired on my car door and I’m genuinely so impressed with the quality of the work. The repair was carried out to an incredibly high standard — you honestly wouldn’t even know there had ever been any damage. The finish and paint match are absolutely flawless.
The whole experience was professional from start to finish, with great communication, fair pricing, and a quick turnaround. It’s rare to find a company that takes this much pride in their workmanship nowadays. I would highly recommend them to anyone needing car body repairs and will definitely use them again in the future

Reply from Fix Auto UK - Fix Auto Chelmsford
the job was done to a high standard and well on time / my car came back clean and tidy / a well trusted company .

Reply from Fix Auto UK - Fix Auto Chelmsford
Had a great experience from start to finish. They kept me updated throughout and you can talk to the person dealing with your vehicle. Nick was dealing with mine and he was great.

Reply from Fix Auto UK - Fix Auto Chelmsford
Fix Auto were great from the moment we contacted them. They came back to us quickly to find out more about the services we required and then sent us a quotation within 24 hours. They kept us up to date with progress during the work and the job was completed within the timeframe and quotation given to us. The office team were very friendly and helpful during drop off and collection too. Excellent service and wouldn’t hesitate to use them again if needed.

Reply from Fix Auto UK - Fix Auto Chelmsford
Excellent in all aspects - really efficient and helpful. Got us sorted and back on the road in no time :)

Reply from Fix Auto UK - Fix Auto Chelmsford
Fast efficient service
Car repair extremely good
Car retuned looking immaculate

Reply from Fix Auto UK - Fix Auto Chelmsford
Fixed autos repaired my vehicle after a small accident, they repaired the damage quickly and it looks brilliant.
My husband will never know 🫣

Reply from Fix Auto UK - Fix Auto Chelmsford
My car was picked up and a courtesy car was dropped off. I was kept up to date all through the process. When it was returned to me it was perfectly repaired. The colour match was absolutely perfect, the work was very professional and the staff were really friendly right across the board.

Reply from Fix Auto UK - Fix Auto Chelmsford
Lovely company .Picked my car up and left courtesy car .very helpful staff .Jackie kept me updated while it was being repaired and when it was on the way back and it looked like a new car inside and out very very pleased excellent service !!

Reply from Fix Auto UK - Fix Auto Chelmsford

Reply from Fix Auto UK - Fix Auto Chelmsford
Fix auto had my car last year after accident , and radiator was leaking . Few months later unfortunate due to faulty repair work done by them my car has been taken in twice and ended up paying more money which they had failed to fix

Reply from Fix Auto UK - Fix Auto Chelmsford
Fix helped me resolve an issue I had following an accident and ensuing insurance issues. They were totally professional, and very unusually in this day and age - had a superb "nothing is too much trouble" attitude.
I will always recommened them in future

Reply from Fix Auto UK - Fix Auto Chelmsford
After a car accident my car was sent to Fix Auto UK for repair. From start to finish the whole experience was a positive one. I found all staff efficient and helpful. The car was collected, repaired well and returned to me in good time and exactly as stated.

Reply from Fix Auto UK - Fix Auto Chelmsford
After an upsetting accident it was a real pleasure to deal with Fix Auto uk.
Everyone that I spoke to or met were very friendly and polite.
I am so pleased with the outcome of the repair.

Reply from Fix Auto UK - Fix Auto Chelmsford
Our car was collected when arranged, the work has been carried out well and the car returned, again when arranged. Communications from Fix Auto were clear and timely and any questions we had were answered thoroughly and politely. We'd definitely use them again.

Reply from Fix Auto UK - Fix Auto Chelmsford
Great service by friendly staff.
Issue was looked swiftly and fixed to perfection in little time at all.
Highly recommend.
Lucy

Reply from Fix Auto UK - Fix Auto Chelmsford
Fantastic service , quick and efficient. Recently required two lots of repairs the first experience from another company was disappointing had to wait 9 weeks for repair and constantly changing dates. This time fix auto had done all the work within 7 working days. Very happy customer.

Reply from Fix Auto UK - Fix Auto Chelmsford
My car was fixed by Auto Fix Chelmsford after an accident. The team is amazing and very helpful. The cars they provide as courtesy are generally up to a good standard and the body work that was done is immaculate. I would definitely recommend AutoFix Chelmsford if you want a smooth process, especially during a stressful situation post accident.

Reply from Fix Auto UK - Fix Auto Chelmsford
Very friendly helpful service. Showed Raj the scratch on my car, caused by someone nearly forcing us off the road, expecting to have to make an appointment to book the car in but he said he could polish it out which he did there and then. Scratch disappeared like magic and no fee. Amazing and will recommend Fix Auto to friends and family. Thank you.

Reply from Fix Auto UK - Fix Auto Chelmsford
Did a brilliant job on the car, collection and re-delivery easy and on time, kept us informed along the way.
Decent courtesy car too.

Reply from Fix Auto UK - Fix Auto Chelmsford
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