Staff were very friendly and welcoming. I called in to collect my car seats after the first week which was no trouble for staff; they were very accommodating. Cosmetic repair was perfect; excellent... See more
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Great service from Fix Auto Basildon, Jeep went in just before Christmas, kept constantly updated by the team on delivery of parts and repairs, Thank you Star Bewley. Just had the Jeep delivered back... See more
Company replied
When I had an accident in my Volvo the insurance company gave me the choice of four companies to rectify the work on the left wing. I chose the right company. Fix Auto took their time, sourced... See more
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I had a front end car accident at the beginning of May, but thankfully was still drivable and legal. My insurance (Aviva) gave me a choice of 2 local repair centres, and thankfully I Chose FixAuto (Mo... See more
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Company details
About Fix Auto UK - Fix Auto Basildon
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Harvey Close 6-10, SS13 1EY, Basildon, Essex, United Kingdom
- 01268 727127
4.7
Excellent
62 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
Used Fix Auto twice now. Great service. Andy was very nice explained everything when he collected and returned my car. Star was also very nice in the office dealing with the details and booking us in. Happy with the repairs
25 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Louise
Thank you for your kind words! We're so glad to hear you were happy with the service you received from our team. We strive to provide excellent customer service and high-quality repairs.
Best regards
FIX Auto Basildon
Trusted, Reliable, Professional Service
I have put many of my vans through Fix Auto Basildon, Really quick turnaround, Excellent standard of work, and always updated on the work being undertaken. Highly recommend using.
26 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi David
Thank you for your kind words and five-star review. We are delighted to hear you were happy with our service and the standard of work. We appreciate your recommendation.
Best regards
FIX Auto Basildon
Excellent communication by Hollie and…
Excellent communication by Hollie and the office, good collection process and completed work in anticipated timeframe
26 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Ian
Thank you for your kind words and 5-star review. We're so glad to hear you were happy with the communication, collection process, and work provided.
Best regards
FIX Auto Basildon
Great service
Great service. Car was repaired quickly and to high standard. Delivery driver andy very helpful
21 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Smiffy
Thank you for your kind words! We're thrilled to hear you were happy with the service and the quality of the repair. We'll be sure to pass your compliments on to Andy.
Best regards
FIX Auto Basildon
Pleasant people and company to deal…
Pleasant people and company to deal with, car picked up as arranged, small hire car left, repair took a little longer than expected but the extra day or two was worth the wait. Extremely pleased with the workmanship. Ricky called 1 hr before collection and delivery which was appreciated. Car cleaned inside and out looks new again. Very happy customer
Thanks 👏🏻
18 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Gerald
We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you were pleased with the workmanship and the extra care taken with your vehicle. We strive to provide excellent customer service and are delighted you found our team helpful and responsive.
Best regards
FIX Auto Basildon
Very pleased with Andy
Very pleased with Andy, he fixed my car and made the process realy smoth, Cant event tell it was involved in an accident, brilliant work, highly recommended!!!
13 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Alin
Thank you for your kind words! We're delighted to hear you were so happy with the service and the quality of repairs you received. We'll be sure to pass your feedback on to the team.
Kind regards
FIX Auto Basildon
Excellent from start to finish
Excellent from start to finish, efficient & communication was great.
7 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Joe
We appreciate your kind words and are thrilled to hear that you had a positive experience. Your feedback is valuable to us as we strive to provide excellent service.
Best regards
FIX Auto Basildon
Quick, efficient, professional and helpful
They called me withing 15mins of being informed by insurance company, quick service, very courteous and helpful, they collected and dropped my car back at no extra cost, they even cleaned it inside and out, great communication too. Very happy customer.
5 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Philippe
Thank you for your kind words. We are delighted to hear that you were happy with the service you received. We appreciate your feedback and will share it with the team.
Best regards
FIX Auto Basildon
Great service from Fix Auto, Star & Andy
Great service from Fix Auto Basildon, Jeep went in just before Christmas, kept constantly updated by the team on delivery of parts and repairs, Thank you Star Bewley. Just had the Jeep delivered back to us looking great by Andy who also collected the courtesy car great handover once again, thank you Andy. Note it arrived back washed in and out, cheers.. Fix Auto was recommended to us by our insurance firm, i do recommend them.
24 January 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Robin
Thank you for your kind words and the 5-star rating. We are delighted to hear that you were happy with the service you received from our team. We strive to keep our customers informed throughout the repair process and are glad that you were pleased with the communication updates. We're also pleased that you were happy with the handover and the quality of the repairs. We appreciate your recommendation.
Best Regards
FIX Auto Basildon
Reply from Fix Auto UK - Fix Auto Basildon
Hi L Mertens
We appreciate you taking the time to share your positive feedback. We're thrilled to hear that you found our service to be great, professional, and prompt. Your comments are encouraging to our team and motivate us to continue providing excellent service. Thank you again for your kind words. We value your business and look forward to assisting you again in the future.
Best regards
FIX Auto Basildon
Very good all around service very nice…
Very good all around service very nice polite & helpful staff ( Daisy ) and a very good job
13 December 2024
Reply from Fix Auto UK - Fix Auto Basildon
Hi Stephen
Thank you for your kind words. We're delighted to hear you had a positive experience with our team and thank you for your ongoing custom.
Best regards
FIX Auto Basildon
Great communication throughout
Great communication throughout, took about 7 days to get my car fixed & would recommend to anyone.
13 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Good morning Harry
We appreciate your kind words and are glad to hear you had a positive experience.
Kind regards
FIX Auto Basildon
Great service
Great service, kept informed at all stages of my repair
9 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Leigh
Thank you for your kind words. We're glad to hear that you were kept informed throughout the repair process. We value your feedback and appreciate your business.
Best Regards
FIX Auto Basildon
Perfect service
Promptly collected and delivered.
Car looked brand new -everything was done to a high standard.
6 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Kevin
We're thrilled to hear about your positive experience. It's wonderful to know you were pleased with the prompt service and the high standard of work.
Best regards
FIX Auto Basildon
Great communication and service
6 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Paul
We appreciate your kind words. We strive to provide excellent communication and service to all our customers.
Best regards
FIX Auto Basildon
Brilliant service
Brilliant service! Can’t ask for much more! Weekly updates fantastic service.
6 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Ricky
We're so happy to hear you had a great experience. We appreciate your kind words about our service and commitment to keeping you informed.
Best regards
FIX Auto Basildon
Friendly service
Friendly service. Assessed and reprogrammed our car after a theft. Gave us a courtesy car whilst job was being undertaken.
2 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Ann
We appreciate your kind words about our service. We're glad you found our team friendly and helpful. We strive to provide excellent customer service and are happy to hear that you were pleased with the work we performed on your vehicle.
Best regards
Fix Auto Basildon
Reply from Fix Auto UK - Fix Auto Basildon
Hi Christine
We appreciate your kind words and are glad to hear that you found our staff helpful and that we kept you updated.
Best regards
Fix Auto Basildon
5 Star Experience
Had a lovely experience with Fix Auto, speedy service and lovely staff. Appreciate everything they have done for me, and they also provided a great courtesy car too!
14 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Catarina
Thank you for your kind words. We're delighted to hear you had a positive experience with us. We appreciate your feedback and are glad you found our service and courtesy car helpful.
Best regards
FIX Auto Basildon
Excellent
From start to finish these guys were great. Excellent, communication, friendly and professional. Really pleased with the repair job on my car, it looks brand new. Highly recommend Fix Auto UK Basildon.
13 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Dear Mrs Watkins
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you were happy with the communication, friendliness, and professionalism of our team. We're also delighted that you're pleased with the repair work on your car.
Best regards
Fix Auto Basildon
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