FitSleeps Reviews 749

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 697 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting its responsiveness, helpfulness, and efficiency in resolving issues. Many people find the product to be a game-changer, effectively waking them up gently and improving their morning routines. The user experience is often described as smooth and easy, with many appreciating the simplicity and comfort of the device. However, some customers experienced issues with product quality, such as bands falling off or not fitting well, especially for smaller wrists. There were also instances where orders were incorrect or incomplete, leading to frustration with the ordering process and delivery. A few other people also felt that the product setup could be challenging or that the vibration strength was not always sufficient.

What people talk about most

Product

Clients share ambiguous opinions on the product. Many reviewers praise its effectiveness, noting it reliably... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the product easy... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the product as solid, well-built, and... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process simple and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The FitSleeps alarm works exactly as advertised. The vibration is strong enough to wake me up reliably without disturbing my partner. It’s a solid, well-built product that has definitely improved my... See more

Rated 4 out of 5 stars

The vibrations wake me up except the band normally falls off. Overall when the band stays on the vibrations work perfect and wake me up almost every time. My only problem is the band usually falls off... See more

Company replied

Rated 5 out of 5 stars

I ordered a vibrating wristband for my son. When it arrived, it was only the band without the mechanical interior piece that vibrates. I emailed customer support and they replied back right away. The... See more

Company replied

Rated 5 out of 5 stars

This product has been a lifesaver - I now reliably wake up at the same time every morning, and my alarm clock no longer wakes up my wife or child sleeping in the room next door - which is awesome and... See more

Company replied


Company details

Written by the company

We created an innovative wake up solution for an energetic start to your day. Improve your sleep quality and live better.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

749 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

No doubt in Fitsleep! Don't hesistate!

Fitsleeps is my go to alarm, and when it stopped working I contacted the team straight away and they sent me a brand new one on the house, it was in the guarantee of 2 years and I don't know what I'd do without it! Thank you so much team!

6 April 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks a lot for the review and sharing your experience. Glad you like our product and the service.

Rated 4 out of 5 stars

Fit sleeps

Fit sleeps, got my alarm out to me in a timely manner and kept me updated on the delivery process. It is easy to operate and understand, and is comfortable to wear.

25 March 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad that your like our service and the product.

Rated 5 out of 5 stars

All honesty vibration from the bracket…

All honesty vibration from the bracket truly helped me get up better in the mornings and it was like a early wake up call and I was waking up feeling better and made me feel better through the day it’s truly a good product I recommend it for anyone that are deep sleepers like my self

5 February 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the positive feedback. Glad that you the FitSleeps alarm is working well for you :)

Rated 5 out of 5 stars

Overall - worth the money

Battery is not the best, however, I still prefer to wake up with Fitsleeps than a regular alarm. Their customer support is also really helpful and responsive! I also think there should be an optional app feature so that it was easier to set alarms - but again - would still recommend this watch to hard sleepers.

16 January 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad that you like our product and the service.

Rated 5 out of 5 stars

Everyone on the planet with add/adhd should own this alarm best company ever

I wish there was an option for more than 5 stars. My 100 days had passed without noticing which is my fault and the watched had worked perfectly every single day never missed an alarm (unless I forgot to charge it) and that's 100% user error not their fault. I simply can't come with one bad thing about the product. And they will replace my old one even after the date has expired. If you have add/adhd this is a must have accesories. I would have bought a new one with my own money had they not been this nice. Really give it a try I had a legit air siren to wake me up before that would wake up my enire neighborhood before me (no kidding it was industrial grade) but that was not guaranteed to wake me up. This does it and my girlfriend doesn't have the urge to kill me when I wake up energized silently😉

5 April 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the detailed review. Glad that you like our product and service.

Rated 5 out of 5 stars

The right fit

The representative that I was placed in contact with, understood my needs and was able to come up with a more than fair solution for me and my family. I love the idea of the vibration to wake up, but we are a very heavy sleeping bunch, so the standard version did not get us moving in the morning. We will be trying the pro version and feel that it will be a much better fit for us and appreciate FitSleeps working with us to get the "right fit" :)

3 April 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad that you like our service.

Rated 5 out of 5 stars

Reliable, comfortable, easy to use

The fitsleeps silent alarm does exactly what I need! It's beyond easy to use, is completely reliable, and has a rather long battery life, although I've never reached the end, lol. It's surprisingly comfortable; I barely notice I'm wearing it. The design is innovative and does not feel cheaply made.

Support is very responsive as well. Solid product, solid company!

2 April 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the positive feedback and sharing your experience. Glad that you like our product.

Rated 5 out of 5 stars

Best way to wake up ever

Best way to wake up ever! Guaranteed but gentle wake up. Doesn’t wake those around you. Customer service very responsive and battery life is great.

2 April 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad that you like our service and the product.

Rated 5 out of 5 stars

Needed a solution to wake me up but not…

Needed a solution to wake me up but not my wife at 3:30am every morning. This soooo did the trick. I went with the FitSleeps Pro because I like the idea of the vibration being gradually stronger. I’ve had mornings where the initial lite vibration is enough..but other mornings where the vibration needed to crank a little more to get me awake. I have tested the highest level of vibration just to see what that feels like..and it’s intense enough to wake anybody. I really appreciate using the FitSleeps wristband for my new morning routine..and the critical part..waking me up!!

2 April 2026
Unprompted review
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Reply from FitSleeps

Hi Dave, thanks for the review and sharing your experience. Glad that FitSleeps alarm is working well for you. :)

Rated 5 out of 5 stars

Bought this to avoid waking up my wife…

Bought this to avoid waking up my wife when I have to get up at 4am.

One of the FitSleep team, Lukas, was awesome, kept me updated on the delivery and it arrived in just 4 working days. He was also super quick to reply when I had a question about charging and explained everything really clearly.

Already recommended it to a mate who struggles to wake up.

Such a small thing but honestly a game changer, lightweight and really well made.

2 April 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad that you like our product and service!

Rated 5 out of 5 stars

Great experience with Fit Sleeps from Conor Hallett

Great experience with Fit Sleeps from start to finish. The customer service and support were excellent, making the whole process smooth and stress-free. The purchase was simple and straightforward, and the team were very helpful from the very beginning. I love my new alarm and will definitely be upgrading to the newest version. Thank you!

2 April 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad that you like our service and the product!

Rated 5 out of 5 stars

Waking up and alarms

Works very well on getting me up on time and has up to 5 possible alarms so I don’t forget anything

26 March 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad that you like our product.

Rated 5 out of 5 stars

Fitsleeps Customer Service

I bought the standard version of the watch and it wasn't working for me and all I had to do was inform them of the issue and they had a solution right away and had no issue helping me find a solution to my issue!

1 April 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad that you like our service!

Rated 5 out of 5 stars

Great customer service!

Lukas helped me tremendously! I didn’t realize that I ordered a European charger instead of a United States charger, and by the time I noticed it, the package had already shipped. Thanks to the shipping department for realizing that I ordered the wrong charger and putting the correct charger in my package and thanks to Lucas, who helped me when I emailed and asked about how I go about returning the charger that I ordered to get one for the United States! I am hoping this device works well for my 19-year-old ADHD son!

27 March 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. It's a pleasure to assist you.

Rated 5 out of 5 stars

Excellent Customer service

Customer service and response time was amazing. I ordered the wrong charger and it was immediately addressed. I haven't received my band yet to try it out but so far I am very impressed with the company just based on this experience.

30 March 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad that you like our service.

Rated 5 out of 5 stars

Good communication

The communication was great between us and they were constantly trying to be very helpful and answer all my questions.

28 March 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Always happy to help!! Glad that you like our service!

Rated 5 out of 5 stars

Great experience

Great experience! Excellent product - used it this morning to get up early and attack the day

31 March 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review and sharing your experience. Glad that you like our product!

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