Fitment Industries Reviews 

295
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that items like rims and wheels arrive in perfect condition, often without a single scratch or dent. The delivery service is consistently highlighted for its speed and efficiency, with many orders arriving earlier than expected and being packaged extremely well to prevent damage. Reviewers also commend the customer service for being helpful, professional, and responsive, assisting with product selection and resolving issues quickly. However, some customers also noted issues with order accuracy, such as receiving incomplete sets or incorrect items, and experiencing difficulties with customer service communication when trying to resolve these problems. There were also instances where products were delivered damaged or had manufacturing defects, leading to frustration and a complicated return process.

What people talk about most

Product

Customers consistently report positive experiences with the product, often praising the quality and... See more

Delivery service

People report positive experiences with delivery service, often highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order, with many finding the ordering process simple and quick, and... See more

Quality

Consumers find quality to be positive, with many reviewers expressing extreme satisfaction with the quality,... See more

Customer service

Customers had positive experiences with customer service, highlighting excellent support, great service, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being this was my first time buying rims online I was a little nervous but with fitment industries guided wheels and tires package it helped me find the exact rims I wanted and what tires I may need.... See more

Company replied

Rated 5 out of 5 stars

I had been looking at a set of Ferrada wheels for a long time but hesitant because of the price. Fitment Industries had a sale on a set i liked and so I pulled the trigger. Got the Ferrada F2. Deliver... See more

Company replied

Rated 5 out of 5 stars

First time customer here, I have to say that I was impressed with the whole process. Wheels were packed super well and had excellent protection from the bugling carriers which almost always damage my... See more

Company replied

Rated 5 out of 5 stars

I had ordered a set of coilovers during the Black Friday sale as a Christmas gift expecting them to arrive before 12/18 but they had been placed on back order. Greg was super helpful with the whole pr... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(295)

200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible experience!

The delivery was delayed after paying for expedited shipping.
Delivered with no key.
Sold me a tire with a high spot.
Horrible experience.

23 April 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Chad, this order shows it was shipped with speedy shipping and arrived in 4 days rather than 7 business days. There were no lug nuts ordered with these wheels. A key typically comes with a lugnut purchase. We will be in touch to submit a warranty.

Rated 5 out of 5 stars

I had an excellent experience ordering…

I had an excellent experience ordering wheels and tires from this company. Everything arrived exactly as promised—and even faster than I expected. The packaging was secure and professional, and I was pleasantly surprised to see that everything came already mounted and ready to go.
Fitment was perfect for my 2023 BMW 330i, which made the installation process smooth and stress-free. The wheels look amazing in person, and I couldn’t find a single scratch or dent—everything was in flawless condition.
Overall, I’m extremely satisfied with the quality, service, and attention to detail. I would definitely recommend them to anyone looking for wheels and tires!

22 April 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

We are thrilled to learn that you had a positive experience with us!

Rated 1 out of 5 stars

ordered wheels said it has 1 year…

ordered wheels said it has 1 year warranty. after a month rims got out of shape when i asked about warranty they kindly walked out saying they are third party resellers

1 February 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Javokhir, the wheels have been reviewed in person by the manufacturer. The 1-year finish warranty would apply if the wheels are peeling or have any defects in the finish. The warranty does not apply to road hazards. These wheels have been tested, and the bend is due to excessive force, e.g., hitting a pothole.

Rated 5 out of 5 stars

Great experience with Fitment when…

Great experience with Fitment when buying my 17” Dekagrams for my 2019 MX5.

Great price, easy site to use for verification of fit, completely intuitive. Delivered early right to my tire shop!

13 April 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thank you for choosing us for your build!

Rated 5 out of 5 stars

Rims and tires came in beautiful

Rims and tires came in beautiful ! I was stunned opening them up! They look amazing on the car. Got my lowering springs from them as well and my exhaust. Everything came way earlier than expected! I was super happy with my experience!

3 April 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Your feedback is highly appreciated. Thank you so much for the review!

Rated 5 out of 5 stars

Always great customer service

Always great customer service. I have purchased wheels and tires and all were delivered quickly

25 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Your feedback is highly appreciated. Thank you so much for the review!

Rated 5 out of 5 stars

My experience was great

My experience was great! Rims were shipped the following day after placing my order. Boxes were in great condition. Shipping was fast from west coast to east coast.

22 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thank you so much for rating your experience with us so highly!

Rated 5 out of 5 stars

I just can't say enough good things…

I just can't say enough good things about Fitment Industries. When you’re trying to dial in a specific look, their YouTube videos are an invaluable resource for understanding how different setups actually perform and look in the real world.

The customer service is where they truly stand out. I was able to speak to an actual human on the phone to place my order, and he was able to expertly confirm my wheel size and fitment specs. The website is also a goldmine—it offered a huge variety of options and even had photos of my exact vehicle with the specific wheel size I wanted.

To top it off, they even expedited the shipping for me. If you’re an enthusiast who wants to get the right product the first time without the guesswork, this is the place to go. Just amazing all the way around!

27 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thank you so much for rating your experience with us so highly!

Rated 5 out of 5 stars

Wheel packaging handling and speed of delivery.

The wheels came absolutely perfectly wrapped and look amazing in the car. You can’t beat the prices and the warranty deals were ludicrous. Also the speed at which the items were packed, shipped, and delivered to my apartment was insane considering I ordered everything on a Thursday evening and they came the following week on a Tuesday. Truly impressed.

31 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thank you so much for rating your experience with us so highly!

Rated 5 out of 5 stars

I want to give a big thank you too

I want to give a big thank you too, Geena fitment industries still delivered the most topknot customer service I’ve ever experienced from any organization, her level of commitment to the customer satisfaction exceeds anything I’ve seen! Great job fitment industries

6 April 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thank you so much for rating your experience with us so highly!

Rated 5 out of 5 stars

Received my wheel within 2 days

Received my wheel within 2 days! They also called me seeing if I needed anything else. Exceptional customer service!!! Very polite and wonderful! Highly recommended!!!

9 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Your feedback is highly appreciated. Thank you for the review!

Rated 4 out of 5 stars

Great website to shop/browse

Great website to shop/browse for specific needs for your vehicle but certain items should have a label stating if item is out of stock/backordered so there isn’t any confusion of trying to buy the item. That is mainly my only gripe other than that, customer service representatives were excellent in communication and answering my questions.

1 April 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Vors wheels

Hardest part was picking the wheels,after I finally picked one with tires everything went great and shipping was faster than stated

12 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thank you so much for leaving us a stellar review!

Rated 5 out of 5 stars

Great selection, price and fast shipment

Ordering was straight forward and prices were the best. I didn't get locked into too restrictive fitment as at a different website. Communication could have been a little better; my wheels and tires arrived a week before the ETA, but I didn't get any email about shipment and just woke up on a Sunday morning to the delivery at the end of my driveway. BUT, everything was very well packaged, no scuffs or scratches, and I am very happy with the results.

22 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Best prices and quick delivery

Best prices and quick delivery. I like how the site shows you what wheels fit your vehicle and even shows pictures of what it will look like. Got my wheels installed today and my car looks so much better. 10/10

25 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Bought a set of 20 inch pinnacle rims…

Bought a set of 20 inch pinnacle rims with tires mounted and balanced. they sent directions on every step that would happen and what occurred was exactly as they said. Very pleased with the service in my opinion. No damage to anything due to it being packaged very well.

11 March 2026
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks for taking the time to share your positive experience. We truly appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look