First Time Finance Reviews 

231
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team goes above and beyond to assist first-time buyers with complex situations, offering tailored financial advice and unwavering support. Reviewers emphasize that the staff members are exceptionally knowledgeable, approachable, and patient when answering questions. Some reviewers were happy with the swift response times and organized communication channels like group chats that kept everyone informed. Consumers also appreciated how transparent and straightforward the entire journey was, making complex financial procedures feel manageable and stress-free. People consistently highlight the exceptional dedication shown throughout the application phase until final approval.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Staff

Clients share profound satisfaction with the staff, frequently highlighting their exceptional... See more

Customer service

Consumers find customer service to be exceptionally supportive, consistently praising the team for their... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process was remarkably... See more

Response time

Customers expressed great satisfaction regarding the swift response time and regular updates throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first-time buyers, the mortgage process felt overwhelming at first, but the First Time Finance team helped make it less daunting for us. Right from the start, with the call from Jamila, the whole t... See more

Rated 5 out of 5 stars

They have been amazing. Since the first contact all the given information was very detailed, Babul was very patient explaining every step, and I could even say that he went the extra mile when guidin... See more

Rated 5 out of 5 stars

As first-time buyers, a couple of mortgage and financial advisers told us they couldn't get any lender to help us get a mortgage, without any explanation. When we met First Time Finance, Rip... See more

Rated 5 out of 5 stars

First Time Finance, is very intentional with their customers’ needs. They are very swift with securing mortgage with good rates for their clients. They go above and beyond their ways to get customers... See more


Company details

  1. Mortgage Broker

Written by the company

The UK Mortgage Specialists For Foreign Nationals. First Time Finance is a trading style of Salgueiro Financial Ltd which is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered Office: 124 City Road, London, EC1V 2NX. Registered Company Number: 14305982 registered in England & Wales. - Your home may be repossessed if you do not keep up repayments on your mortgage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a really great experience…

We had a really great experience working with First time Finance They were patient, approachable, and took the time to explain everything clearly, which made the whole process less stressful. Communication was excellent throughout, and we always felt supported and well-informed. Their professionalism, knowledge, and genuine care made a big difference, and we truly felt they had our best interests at heart.
They kept us updated at every step and gave us assurances that our offer would go through.
We can boldly say choosing First Tine Finance was the best we could have chosen.
I would highly recommend them to anyone looking for reliable and trustworthy mortgage advice.
Vivian and Asishana

10 December 2025
Unprompted review
Rated 5 out of 5 stars

A legend named Henry!

Our landlord suddenly announced, “I’m selling the property.” And just like that, my soul left my body.

We’re ONE year away from ILR… ONE. And I thought we can’t get mortgage until our ILR or atleast it gonna cost us fortune!!! The stress was so bad I started Googling things that shouldn’t even be Googled. Even my stomach had anxiety.

Then out of nowhere, Instagram, the same app that shows me cat videos at 3am decided to show me an ad from First Time Finance.

I clicked it expecting nonsense.
Next thing I know…
✔️ Mortgage approved
✔️ Offer accepted
✔️ Now we’re waiting for the KEYS to our own house

All because of one man: Henry.

This guy is an absolute diamond. Calm when we panicked, confident when we doubted everything, and somehow managed to explain mortgages in a way my stressed brain could actually understand. He deserves a medal… or at least unlimited snacks for life.

If you’re renting, stressed, or your landlord suddenly drops a plot twist like ours, seriously, message Henry. He saved our sanity and probably extended my lifespan by a few years.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

As first-time buyers, our experience with First Time Finance was excellent. Henry was incredibly responsive throughout the entire process, and we received our mortgage offer much faster than we expected. We highly recommend them to any immigrants looking to buy their first home in the UK.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

10/10!!

Allie and the rest of the team were so proactive and reassuring, making the process of getting our mortgage offer stress free! They worked quickly, keeping us updated throughout the whole process and eased any anxieties that we had. Henry was professional and friendly during our financial resilience check, giving us some helpful insights and time to think about what works best for us. Exceptional service and an all round enjoyable experience. A huge thanks to the team - would recommend to anybody!!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service Over The Last 8 - 10 Months

I can’t thank Ripley & his team enough for the incredible support over the past 8–10 months. From start to finish, he was patient, professional, and genuinely committed to helping me secure my first mortgage. The process can be stressful at times, but Ripley made everything feel clear, manageable, and well-organised.

He was always available to answer questions, explain things in simple terms, and provide reassurance whenever I needed it. Thanks to his dedication and expertise, I’ve now successfully secured my mortgage, and I couldn’t be happier.

If you’re looking for a reliable, supportive, and highly knowledgeable mortgage advisor, I highly recommend Ripley!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Very professional gentle man

I can’t thank Ripley enough for the incredible support over the past 8–10 months. From start to finish, he was patient, professional, and genuinely committed to helping me secure my mortgage. The process can be stressful at times, but Ripley made everything feel clear, manageable, and well-organised.

He was always available to answer questions, explain things in simple terms, and provide reassurance whenever I needed it. Thanks to his dedication and expertise, I’ve now successfully secured my mortgage, and I couldn’t be happier.

If you’re looking for a reliable, supportive, and highly knowledgeable mortgage advisor, I highly recommend Ripley!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

We highly recommend Ripley

We highly recommend Ripley! He was incredibly determined to help us and worked tirelessly to find us the best mortgage, even when we ran into a few hurdles. He truly went above and beyond.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional, knowledgable and supportive! Thank you for walking us through our mortgage process First Time Finance.

As first-time buyers, the mortgage process felt overwhelming at first, but the First Time Finance team helped make it less daunting for us. Right from the start, with the call from Jamila, the whole team were so professional and supportive. A big thanks to Clint and his team— they got us an excellent interest rate and helped make the process smooth and stress-free. We are so happy with our approved mortgage - Thank you!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

First Time Finance UK has been…

First Time Finance UK has been absolutely outstanding! Their teamwork, consistent follow-up calls, encouragement, determination, and professionalism made the entire mortgage process smooth and stress-free. Every step was explained clearly and in detail, which gave us so much confidence.
Thank you for your dedication in helping us secure our mortgage — you truly are goal-getters! Highly recommended.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

First Time Finance mortgage review

First Time Finance, is very intentional with their customers’ needs. They are very swift with securing mortgage with good rates for their clients. They go above and beyond their ways to get customers satisfied. I actually lack words but on a scale of 9-10, I would score them above 10. I would everly recommend them to everyone around me.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Team Ripley to the World!!!

They made the journey easy,,even when we got a point that was difficult,they gave their time, was patient and helped us sail through it.
The team is wonderful and I sure would recommend them to people as they have proven reliable...

Thanks Team Ripley....

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Team

Henry, Ibrimina and Kayleigh made the whole process simple, taking time to explain all the steps in language that was easily understood, they prepared us for all outcomes and acted swiftly on my enquiries and concerns, the team were able to sort my mortgage requirements, life insurance and contents insurance quickly and efficiently

4 November 2025
Unprompted review

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