First Aid Kits Australia (part of Primivo Group) Reviews 

8,033
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,011 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them well-designed, comprehensive, and exceeding expectations. The ordering process is frequently highlighted as easy and smooth, with a user-friendly website that helps people choose the right items. Reviewers are particularly impressed with the excellent prices, competitive deals, and the overall value for money. The delivery service receives widespread acclaim for its speed and efficiency, with many orders arriving much quicker than anticipated. However, some people also felt that the delivery time was quite lengthy, and noted that the expiry dates on some products, like kids' pads, were not as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers noting that the kits are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and simplicity, often leading... See more

Price

People report positive experiences with price, consistently finding them to be good, reasonable, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality equipment,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my K507 Sports medical first kit on Sunday and it was delivered Tuesday, as I am located outside the metro area that was pretty impressive. The pack itself exceeded my expectations. Well desig... See more

Company replied

Rated 5 out of 5 stars

Really satisfied with the purchase. The only improvement that might be helpful. The inventory list on A4 paper if it could have lines on it so that you can read the quantities of the items. I photocop... See more

Rated 5 out of 5 stars

Can’t fault First Aid Kits Australia. Good prices on quality products, a nice range of pre-packed kits for all situations, such quick dispatch and delivery, and the orders are always correct despite o... See more

Company replied

Rated 5 out of 5 stars

Stocked up during their EOFY sales so value for money was great! Super fast shipping and great communication. Not my first time buying from this company, and won't be my last. Couldn't be happier wit... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

For more than 20 years Australians have relied on First Aid Kits Australia for our Premium Quality, Great Value, and enormous range of First Aid Kits. First Aid Kits Australia is a fully Australian owned and operated business, making what we consider to be the very best first aid kits in Australia. Every kit we sell is manufactured under our TGA License to our uncompromising standards and our kits are relied on by tens of thousands of individuals, resellers, businesses, paramedics, emergency medical staff and government organisations every single day. While we all hope a first aid kit is something we never have to use, if you, a loved one, a colleague or customer are in a situation that requires one, having a high quality first aid kit really could make all the difference! When it comes to your safety, don’t risk being stuck in an emergency situation wishing you had a better kit, when you can rest assured, from us you have a kit that will cover you if you ever need it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(8,033)

1,933 reviews in the last 12 months

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Rated 5 out of 5 stars

Has everything

I ordered the remote kit for our church when they go away for a fishing weekend, it has everything but the kitchen sink!!

12 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Tania!

Rated 5 out of 5 stars

Good value

Good value, quick delivery

12 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Jarrad!

Rated 5 out of 5 stars

Super fast service

Super fast service.
Reasonable.price and contact made throughout.
Awesome work guys

4 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Veronica!

Rated 5 out of 5 stars

quick delivery

quick delivery, items look exactly as shown on website. As first-time buyer I definitely get back to make more purchase in future.

10 June 2026
Unprompted review
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review!

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, no nonsense and very easy to determine which was the best kit for my purpose! Have shared the site with my colleagues

10 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Karen!

Rated 5 out of 5 stars

Easy checkout experience

Easy checkout experience. Fast delivery time. Everything I ordered came and looks to be in good condition. No complaints.

3 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Jonathan!

Rated 5 out of 5 stars

Great product

Great product. Fast delivery.

9 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Elizabeth!

Rated 5 out of 5 stars

Great service

2 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Gemma!

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