First Aid Kits Australia (part of Primivo Group) Reviews 

8,025
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,012 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be good value and well-suited for various situations, from personal use to workplace needs. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the user-friendly website. Reviewers often mention the excellent pricing, with competitive deals and sales making purchases even more appealing. The delivery service receives widespread acclaim for its speed and efficiency, with many orders arriving much quicker than expected and well-packaged. However, some people were dissatisfied with specific product details, such as a resuscitation mask not being ready for immediate use, which could be critical in an emergency.

What people talk about most

Product

People report positive experiences with product, often highlighting good quality and reasonable prices, with... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and simplicity.... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be reasonably priced,... See more

Quality

Clients share positive opinions on quality, with many reviewers pleased with the product quality and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stocked up during their EOFY sales so value for money was great! Super fast shipping and great communication. Not my first time buying from this company, and won't be my last. Couldn't be happier wit... See more

Company replied

Rated 5 out of 5 stars

Can’t fault First Aid Kits Australia. Good prices on quality products, a nice range of pre-packed kits for all situations, such quick dispatch and delivery, and the orders are always correct despite o... See more

Company replied

Rated 5 out of 5 stars

I am currently updating my car emergency kit. Sadly, I have not had an opportunity to test drive my emergency kit as: 1. no legit emergency as yet. 2. rehabilitation of 25 year kit not compl... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a box of wound dressings, and I cannot speak more highly of First Aid Kits Australia. Great products, and super-fast postage, our order was on our doorstep in two days. We are ve... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

For more than 20 years Australians have relied on First Aid Kits Australia for our Premium Quality, Great Value, and enormous range of First Aid Kits. First Aid Kits Australia is a fully Australian owned and operated business, making what we consider to be the very best first aid kits in Australia. Every kit we sell is manufactured under our TGA License to our uncompromising standards and our kits are relied on by tens of thousands of individuals, resellers, businesses, paramedics, emergency medical staff and government organisations every single day. While we all hope a first aid kit is something we never have to use, if you, a loved one, a colleague or customer are in a situation that requires one, having a high quality first aid kit really could make all the difference! When it comes to your safety, don’t risk being stuck in an emergency situation wishing you had a better kit, when you can rest assured, from us you have a kit that will cover you if you ever need it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(8,025)

1,926 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product

Great product, speedy delivery, very happy with purchase

10 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Dianne!

Rated 5 out of 5 stars

Super quick delivery, great products

Super quick delivery, good value for money first aid kits. I purchased 2 kits and a few extra items and was happy with the price and quality!

1 July 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Belinda!

Rated 5 out of 5 stars

Very fast shipping

We purchased a wall-mount fIrst aid kit for our workshop under EOFY pricing with free shipping. Great value and arrived very quickly.

1 July 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Lauren!

Rated 5 out of 5 stars

The ordering process was very simple

The ordering process was very simple. The after-sale follow up communication was excellent. The dispatch timeframe was good. All in all, it was a smooth transaction at a competitive price.

30 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Paul!

Rated 5 out of 5 stars

High quality first aid supplies - designed for real world situations

First Aid Kits Australia provides some of the most comprehensive and thoughtfully designed kits.
A trustworthy, professional supplier for anyone wanting proper emergency preparedness. Their customer service and delivery times are fantastic. Their range covers everything from home and workplace kits to travel and vehicle options.
Highly recommend the Modulator Kit with 6 colour coded modules. It covers a broad range of incident types. The modular design also makes restocking straightforward, allowing individual sections to be replaced or upgraded without disrupting the entire kit.

23 March 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Brodie!

Rated 5 out of 5 stars

Good product.fits behind seat.

Good product.fits behind seat into pocket. Perfect for work UTE.
Easy to order online and delivery was quick.
Will buy again in future.

23 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, John!

Rated 5 out of 5 stars

Great ordering system

Website was very easy to use which made the ordering process hassle free

29 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Roslyn!

Rated 5 out of 5 stars

Efficiency is the key

Easy to order, great pricing, fast delivery.

29 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Ange!

Rated 5 out of 5 stars

Greta service and pricing

Greta service and pricing, a really happy customer

29 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Nick!

Rated 5 out of 5 stars

Great first aid kit that has all the…

Great first aid kit that has all the essentials. Turned up up in a few days
Perfect for our 4wd canopy setup
Solid container that's not to bulky

29 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Glenn!

Rated 5 out of 5 stars

Very prompt

Very prompt, no fuss service.
Great product, already installed in the work ute.👍

29 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Chris!

Rated 5 out of 5 stars

Efficiency

Efficiency

22 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Vien!

Rated 5 out of 5 stars

This is by far the fastest postage and…

This is by far the fastest postage and best packed parcel I have ever received . Thank you so much I’ll definitely be ordering from you again

29 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, John!

Rated 5 out of 5 stars

We purchased 2 first aid back packs…

We purchased 2 first aid back packs thinking it was only the bags. Imagine our surprise when we opened them and they were fully packed. From order to delivery the time was so good. Only took a few days to come from Queensland

29 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Bec!

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