couldnt find a zero star! Truly terrible service. No urgency whatsover in actually supplying goods that had been paid for - didnt know where they were, when they might arrive, who was doing it. Lots o... See more
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Gas fire bought in November 2022. Firstly parts missing and company wouldn't respond to queries about that. This took a number of weeks to resolve, then the fire stopped working altogether with a faul... See more
Ordered this fire to replace the decommissioned gas grate style fire. Came within two weeks, very reasonable price. Looks good, authentic brass. Fairly easy to set up. Fitted in the space left by t... See more
Ordered a stove 10 days ago and had a confirmation from Sage Pay but nothing from Fireplaces4Life. Phone line goes straight to Voice Mail. Looking through these reviews, I feel like I've been scam... See more
Company details
Information provided by various external sources
At fireplaces4life.co.uk we have over 50 years experience in the industry which includes wholesale and retail design, manufacture, installation of fireplaces, fires and stoves. This first hand experience enables us to give you expert advice so that you fully understand all the options available to you before purchasing.
Contact info
Rapyal Business Park, Dewsbury Road, BD19 5BT, Cleckheaton
- 01274 871010
- sales@fireplaces4life.co.uk
- fireplaces4life.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Loved the fireplace
Loved the fireplace! Great customer service always kept me updated.
Would definitely recommend
Would definitely recommend! Listened to all my requirements and gave the best advice! The customer service was impeccable!
Excellent product and fantastic…
Excellent product and fantastic customer service from first speaking to the sales rep to the delivery driver! will definitely return and recommend!!
Excellent service and communication…
Excellent service and communication throughout! I had placed my order and it was delivered all within a week!! Hassle free. Driver kept me updated as to when i will receive the delivery. Item was as described and everything was spot on. 5/5 from me. Highly Recommended!
Amazing service,would definitely…
Amazing service,would definitely recommend ordering from this company.
Excellent customer service
Excellent customer service, answered any questions I had! Helped make a good decision.
Ordered a fire it came very quick and I…
Ordered a fire it came very quick and I loved it. I had very quick service. Would definitely recommend to everyone!!
Just wanted to take the time in saying…
Just wanted to take the time in saying thanks for being efficient and very helpful throughout the whole process. My new fire arrived and I love it! Your driver was really polite and friendly. We are very happy with it. So Thankyou and we will definitely be ordering again soon and recommending to family and friends!
Great service fantastic looking fire…
Great service fantastic looking fire would not hesitate to buy from this company again
Purchased a gas stove with pipe at very…
Purchased a gas stove with pipe at very competitive price and it was delivered to Newcastle within 24 hours! Very impressed with unbeatable customer service, would have no hesitation buying from them again in future.
Excellent Service
Good selection to choose from. Simple to order and arrived safely within a few days
I was pleased with the fire but haveing…
I was pleased with the fire but haveing seen it in my fireplace, i don't think it is worth the money i paid for it. The brushed chrome is very thin and the finish on joins are very shoddy
Good service
Good service, whilst there was an issue with the original item
a replacement item arrived in a few days.
The communication from the staff was polite & helpful.
Would recommend .
Items shown as in stock are not.
Ordered a fire shown as in stock with 7-10 days delivery, after 2 weeks I contacted them as I had had no despatch notification. I made 2 phone calls on consecutive days, both times I was promised a call back the same day which didn't happen. Finally I got a reply to an email telling me the fire was out of stock with stock expected 1st March "providing they had no further problems " . I am currently trying to get a refund. Appalling customer service and a website giving false delivery information.
Excellent service even when I had to…
Excellent service even when I had to cancel my order
broken door panels
I ordered a fireplace which arrived within the week, I was really pleased about (due to covid restrictions) the fireplace was delivered on a pallet and was packaged really well with no signs of damage. but unfortunately the perspex doors were broken. having contacted fireplaces 4 life ltd explaining what was wrong they promptly sent out a pair of replacement door perspex panels. Thanks, I would recommend fireplaces 4 life.
Excellent service
Excellent service, delivery date as promised. Quality of fireplace surround is excellent. will use these guys again
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