Fire Maple Reviews 

565
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the outdoor gear, noting that compact stoves and cooking systems perform wonderfully and boil water rapidly even in harsh weather conditions. People also mention that customer service representatives are extremely helpful, professional, and respond quickly whenever assistance or replacement parts are needed. However, some reviewers were not happy with delivery times, mentioning that packages arrived much later than expected or experienced frustrating tracking delays during transit. Consumers also noted that certain orders felt like they were shipped on a slow boat from overseas, occasionally getting lost along the way.

What people talk about most

Quality

Customers expressed great satisfaction regarding the exceptional quality, first-class design, and reliable... See more

User experience

People report positive experiences with user experience, highlighting that it is easy to use and works great... See more

Delivery service

Users describe ambiguous interactions with delivery service, noting that while some orders arrived promptly... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, kind, and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Replaced an old jetboil with a Fire Maple Polaris & whilst away on first trip it developed a serious fault. On my return messaged Fire Maple and with just a few exchange messages to ascertain issues F... See more

Rated 5 out of 5 stars

Great product! I purchased this fire maple product to have a bigger titanium windproof cooking pot as my other one was small and old. I’ve used this thing on river trips to cook, dehydrated meal... See more

Rated 5 out of 5 stars

I have so much firemaple gear and love it all! There are some things that are much more aesthetic than practical, but those are honestly some of my favorite pieces of gear to take! Solid quality and s... See more

Rated 5 out of 5 stars

The Fire Maple Saturn X stove is exactly what it promises to be! Excellent quality and build. It works well in cold weather (15F) and allowed me to make a full breakfast with coffee at a recent campou... See more


Company details

  1. Outdoor Sports Store
  2. also in
  3. Camping Store

Written by the company

Founded in 2003, FireMaple specializes in outdoor cooking gear. From ultralight backpacking stoves and integrated cook systems to powerful basecamp burners and cookware, we design portable, reliable equipment that makes outdoor cooking simpler—from the backcountry to the campsite.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

565 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(565)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Long time customer with many FireMaple…

Long time customer with many FireMaple products in my camping kit. (And I sometimes use at home too, especially at hurricane season!) Easy ordering, great general communication of fulfillment process. Only once needing to contact customer service for a very minor issue, and a real person responded to email.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Broken starter a month after purchase

The starter in the stove stopped working consistently about a month after I received it. Maybe it’s not up to weekly use? It still works, but requires bringing matches or lighter.

Ever year I try to upgrade one piece of camping equipment. I tried to upgrade my stove this year with fire maple, but the inconsistent starter means I’ve been leaving this stove at home and taking my old stove (that still works!) instead.

13 September 2025
Unprompted review
Fire Maple logo

Reply from Fire Maple

Dear Customer ,

Sorry to hear you’re having trouble with the starter.

Please reach out to our customer service team—if it’s confirmed to be defective, we’ll send you a replacement free of charge.

All our stoves come with a 3-year warranty, so you’re covered!

Rated 5 out of 5 stars

Making coffee just got alot faster!

The Fire Maple Fixed Star 2 is awesome. I even bring it to work to make coffee on the job site and with its cooking attachment I no longer need to bring another piece of gear.

The quality is made 👌 I will be buying lots of gear for our adventures.

His & Hers Outdoors

13 September 2025
Unprompted review
Rated 5 out of 5 stars

This is by far the best frying pan I…

This is by far the best frying pan I have ever used in my outdoor adventures. It is very lightweight so I am pretty excited taking it backpacking with me and make some pancakes in the morning!Yall, the non stick is SUPREME I genuinely LOVE this pan. Highly highly recommend

6 September 2025
Unprompted review
Rated 4 out of 5 stars

Thumbs up to FireMaple

Well made products. Not enough use of all I have purchased from FireMaple to go all 5 stars. But I am very, very happy with the products I am using. Big thumbs up.

21 July 2025
Rated 5 out of 5 stars

I recently received a Quickboil Pro

I recently received a Quickboil Pro, and it performs flawlessly. Outperforms other much, MUCH costlier competitors models. Very fast boil with 500ml of water. I highly recommend this model, only thing I need to find is a fuel can that fits inside it, as mine (Woods 227g) is too wide. I think I can get what I need out of town though. Buy this set and you'll love it!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Gear

I own several FireMaple products and have not been disappointed yet.
Great quality, fair prices, and reliable business.
My Petrel Pot(s), and stoves have become an intricate part of my thru hiking gear for at least 2 years now.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Got the petrel G2 and greenpeak stove 2…

Got the petrel G2 and greenpeak stove 2 with the combination with the firemaple table was the first time out with it at the lakes and absolutely loved it definitely my go to set up now can't recommend the quality of these enough 👌🏾

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Firemaple make quality gear

I’ve bought numerous items from Firemaple, stoves, pots and tables, always well made and at a great price. My latest purchase was the dandelion buddy table and it’s a brilliant bit of kit.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Shipping was a bit slow so be sure to…

Shipping was a bit slow so be sure to order well in advance of your next adventure, but I love my new stove. I've always been an alcohol stove user, whether backpacking or bikepacking, but for touring this stove has been wonderful, and I'm truly suprised at how stingy it has been on fuel. I expected it to used quite a bit more than it does so that's a major plus in my opinion. This stove has many adventures in its future.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I had a lantern that didn’t work soon as I opened the box. I tried a few things, contacted customer service , after a few back and forth emails they just sent me a new lantern free of charge. Great service !! I will be a firemaple man now! Thanks for
The help!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant gear

Brilliant gear, I have the x2 and the pan set. Lightweight well designed and I love the way everything's stacks/stores! The heat exchange also means they cool very quickly when not in use!

26 July 2025
Unprompted review

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