Veronica at Fingo provided amazing customer service over the few weeks it took for us to sort our novated lease with the car dealership. Veronica was really prompt with following up with the dealersh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.
Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.
Click on the links below or call us on 1300 134 646 now and experience our class leading services.
10-14 Cochranes Road, 3189, Moorabbin, Australia
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wes was a pleasure to deal with and worked towards a deadline - highly recommended

Reply from Fingo by Automotive Lease Packaging
Julie was amazing to work with throughout my novated lease process. She made what could have been a complicated setup feel simple and stress-free.
From explaining the structure and benefits clearly to keeping everything moving with the dealer and finance team, she was on top of every detail. Her communication was excellent — always quick to respond and proactive with updates, so I never had to chase anything.
What really stood out was how she made sure everything was aligned properly before settlement, which gave me a lot of confidence in the process.
Overall, a smooth and seamless experience thanks to Julie. Highly recommend her to anyone considering a novated lease!

Reply from Fingo by Automotive Lease Packaging

Reply from Fingo by Automotive Lease Packaging
Nick and the staff at Fingo were amazing to deal with. Nick went out of his way to help me get the vehicle I wanted within a specified budget. All the staff are super friendly and helpful. Excellent customer service. Highly recommended

Reply from Fingo by Automotive Lease Packaging
Great customer service and attention to detail. No question left unanswered. I will highly recommend Dan to my colleagues to assist with their Novated lease enquires.

Reply from Fingo by Automotive Lease Packaging
Simple process - summary report/quote was clear and transparent - did not simple focus on savings but also detailed total out of pocket. Fingo reps were prompt and efficient
Great service, quick and informative. Friendly and easy to deal with. Highly recommend.
Nothing was a problem and if issues arose a solution was found

Reply from Fingo by Automotive Lease Packaging
First time getting a Novated lease, but Gehan and Alistair made it all feel like a cake walk. The process was completed within a week’s time, without me having to follow up with them even once. They were both extremely pleasant to deal with, very quick in all their responses and had answers to all my questions. 100% would recommend.

Reply from Fingo by Automotive Lease Packaging
The staff are great at what they do extremely professional and well knowledgeable could not be happier with this

Reply from Fingo by Automotive Lease Packaging
Dan was super helpful with the complete process. Always keep me up to date with everything that was happening and made the process very easy.

Reply from Fingo by Automotive Lease Packaging
Fingo was one of the companies my employer used for Novated Leases, after reaching out to both companies, Fingo was the one that responded the fastest and ultimately won my business. It all started with investigating a novated lease online, then Adam phoned me and in approximately 1 month later, I drove out of the dealership with a new car. Adam was very helpful with providing me with quotes, responding to messages, and ultimately organising the novated lease application. Any question or query was no trouble, Adam was friendly and informative and I recommend both Adam and Fingo to anyone looking for a novated lease.

Reply from Fingo by Automotive Lease Packaging
2nd Vehicle Lease with the team - continuously demonstrate, speed, efficiency in processing and overall timely communication - my experiences anyway to date. Well done.

Reply from Fingo by Automotive Lease Packaging
Adam was great from the first conversation, and everything went pretty smoothly as I'd already sourced a car

Reply from Fingo by Automotive Lease Packaging
Fingo was recommended to me by a family member. I called them and got through to someone straight away.
Nick and his team were very helpful and guided me through the entire process.
I’m happy with Fingo and happy to recommend them.
Claes NSW

Reply from Fingo by Automotive Lease Packaging
Raja and Alistair were awesome to deal with during the whole process of getting a novated lease. Extremely helpful and always took the time to explain everything. They made the process as quick and easy as possible and we got a new car within a week.

Reply from Fingo by Automotive Lease Packaging
Great experience, very quick turnaround from first contact with Gehan to driving brand new car. Highly recommend.

Reply from Fingo by Automotive Lease Packaging
Julie from Fingo was amazing from start to finish. Terrific honest advice, very generous with her time. Prompt responses, efficient and a joy to deal with. I have recommended her & Fingo to a number of colleagues considering EVs and car leases.

Reply from Fingo by Automotive Lease Packaging
Highly recommend using Fingo for novated leasing, especially for self-employed. Working with Wes was extremely easy, he was communicative, clear, and willing to go beyond to provide a good service. 5 stars.

Reply from Fingo by Automotive Lease Packaging
We use Fingo for all our vehicles great service. And efficient.

Reply from Fingo by Automotive Lease Packaging
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.