Fingo by Automotive Lease Packaging Reviews 1,528

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. Many people appreciate the personalized, understanding approach of the customer service team, highlighting their dedication to guiding customers through processes and making everything simple.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, attentiveness, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Response time

Customers had positive experiences with response time. Many reviewers highlighted the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie made everything simple for a novated lease novice like myself, she took care of everything and kept me well updated throughout the whole process. A very smooth process, would highly recommend Ju... See more

Company replied

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exceptional Service and Dedication

"Veronica provided exemplary service from the very beginning of my application process. While the purchase involved several unforeseen complications that were frustrating at times, Veronica’s communication was impeccable. She kept me informed at every stage, providing the assurance and motivation I needed to see the process through.

Her industry knowledge is extensive, and the advice she offered from the start was invaluable. What truly stood out was her dedication; Veronica went above and beyond, frequently working late nights, early mornings, and even during her holiday to ensure everything stayed on track. I am incredibly grateful for her hard work and cannot wait to take delivery of my new car."

19 February 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Percy, for such a wonderful review. We are so glad that you received such exemplary service.

Rated 4 out of 5 stars

Veronica was just apt is answering my…

Veronica was just apt is answering my queries and she thoroughly dealt all my concerns.
Delivery of the car was smooth-less and hassle free

19 January 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review.

Rated 5 out of 5 stars

Great service from start to finish!

Great service from start to finish!
Wess helped with every detail and it made my experience very easy and enjoyable

11 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Jorge, Thank you so much for such a wonderful review!

Rated 5 out of 5 stars

Professional service from a great team

This is my 3rd lease with Fingo and as I have come to expect, the service for my new lease was excellent. Gehan, Paris, Dina and Michelle kept me updated, responding promptly to any queries and met my requirements perfectly. I recommend the company highly and will be back for more assistance when this new lease finishes

10 February 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Yvette, Thank you for being such a loyal customer! We are so glad that you received such excellent service.

Rated 5 out of 5 stars

Excellent customer service

Veronica was very responsive and helpful in quoting, talking through options, seeking other quotes and explaining the lease and how the process all works. She is very knowledgeable and extremely customer focused, it was a pleasure to deal with her.

19 February 2026
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Easy to deal with

Everything was made very easy by the team to set up the car lease. Any questions were answered clearly and timely. I would recommend if looking into this type of thing.

15 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Brad, Thank you for your review! We hope you love the new car.

Rated 5 out of 5 stars

Novation process

I have novated a number of vehicles through Fingo and have found Frazer, Alistar and the support team to be very professional and easy to deal with through the whole novation process.

18 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi David, Thank you so much for such a wonderful review!

Rated 5 out of 5 stars

Absolutely great experience partnering…

Absolutely great experience partnering with Fingo on securing my brand new Mazda via novated lease. Shout out to Dan H. and Alistair R, for covering the process through and through with me, from quotation to sourcing the vehicle for me, and answering all my questions with clarity. Would definitely recommend them!

30 January 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We are so glad that you had such a great experience.

Rated 5 out of 5 stars

Fingo were just easy to deal with

Fingo were just easy to deal with. Simple, quick and effective transition to a new lease.

12 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Adam, for your review!

Rated 5 out of 5 stars

I recently used Fingo for a novated…

I recently used Fingo for a novated lease on an electric vehicle and had a very positive experience. The team, particularly Adam and Alistair, was incredibly supportive throughout the entire process. They were transparent about the finance repayments and took the time to explain how the payroll integration works, which made the transition very smooth. I especially appreciated their proactive communication in resolving questions about the lease agreement and claimable expenses. Their expertise in EV-specific benefits was a huge plus. Highly recommend their professional and attentive service!

29 January 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great help

I recently salary sacrificed a car through Julie and had an excellent experience from start to finish. She was incredibly helpful throughout the entire process and consistently quick to respond to my emails, which made everything smooth and stress‑free. Julie provided clear guidance, answered all my questions, and made sure I felt confident in every step of the purchase. Overall, I’m very satisfied with the service and support she provided. Highly recommend her to anyone looking for a professional and reliable carsales consultant. thanks again to Julia and team

5 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Chris, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great customer service

Gehan had been so helpful from start to finish, very professional, responsive, the whole process was smooth and I got my new car through novated lease with Fingo, good tax savings, highly recommended 👍

6 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

We are so glad that you received such professional service. Thank you for your review!

Rated 5 out of 5 stars

Excellent response and experience

Frazer Wright was excellent. Arranged finance on short notice after alternative finance advised they didnt have the finance product required.

30 January 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Dean,

Thank you so much for your review. We hope that you enjoy your new car.

Rated 5 out of 5 stars

Exceptional Service, awesome structure

The company got an awesome structure that made me understand everything with ease. Julie attended to all my questions with lots of patience, kindness and enthusiasm. Very professional and yet so warm and friendly. Exceptional ways of making things done. Thank you sooooo much!

27 January 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Alice, Thank you so much for such a lovely review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

This is my second lease through Fingo…

This is my second lease through Fingo and as always Paris and Chris were very quick and helpful answering any question I had and made the process very easy.

4 February 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Daniel for being a loyal customer, we hope that you enjoy the new car!

Rated 5 out of 5 stars

Fast and responsive

31 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Thanks Daniel Hudson

Daniel Hudson was prompt, efficient and very informative. He kept me up to date every step of the way.

29 January 2026
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Amy, Thank you so much for taking the time to share your experience.

Rated 5 out of 5 stars

Clear Communication

They understood my needs and were willing to adapt. Clear and prompt communication.

29 January 2026
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review!

Rated 5 out of 5 stars

Excellent experience with Nick at…

Excellent experience with Nick at Fingo.
Great knowledge of the process for novated leases and very easy to talk to.
Responds quickly to any questions/ queries.
Highly recommended!

1 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review Jules, we hope that you enjoy your new car.

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